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Patent and Trademark Resource Center Metrics

PTRC Metric Input 1Qtr FY2024 Survey

OMB: 0651-0068

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PTRC Metric Input 1Qtr FY2024
PTRC Identification

OMB No. 0651-0068 (Exp. 04/30/2024)
U.S. Patent and Trademark Office; U.S. DEPARTMENT OF COMMERCE
Under the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information
unless it displays a valid OMB control number.
This metric survey is comprised of two separate pages. If you desire a hardcopy printout of your submission,
please use your browser print function to print the individual page prior to submitting that page.

* 1. Please enter the following demographic fields.
First Name of
approving submitter
(not the institution):
Last Name of
approving submitter
(not the institution):
City/Town:
State:

-- select state --

Email address of
approving submitter
(not the institution):
Phone Number:

* 2. Which of the following best describes your library type?
Academic
State Government
Public
Special

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PTRC Metric Input 1Qtr FY2024
PTRC Metrics:

* 3. During this quarter, how many times did customers contact the PTRC for assistance?
Please indicate the manner in which the PTRC was contacted.
Number of walk-in
customers:
Number of electronic
(e-mail, social media,
web conferencing,
instant messaging,
etc.) customers:
Number of print letter
customers:
Number of phone
customers:

* 4. How many customers attended training classes/programs? A training class/program
may be any instruction where staff from the PTRC is presenting to a class, workshop, or
other event regarding PTRC services and intellectual property.
Number of training
classes/programs:
Number of people
attending training
classes/programs:

5. Of the training classes/programs counted above, how many were given in conjunction
with the USPTO, SBA, SBA affiliated organization, or other organization?
USPTO:
SBA or SBA affiliate:
Other organization:

* 6. What is the number of customers assisted using PTRC web pages?
Note this number should include customers that used your library’s PTRC web pages for
patent and trademark information including on-line tutorials. This number can be derived
from the number of page views on your library’s website.
Number:

* 7. Indicate the level of full-time equivalent (FTE) staffing in the library’s patent and
trademark operations. Please also include volunteers. If patent and trademark assistance
is a percentage of the representatives’ job description, please indicate a percentage using
a decimal such as 0.5 to indicate 50%.
Number:

* 8. Number of Outreach Events
Please enter the number of outreach events you took part in that promote patents and
trademarks such as school inventive project judging, marketing to businesses, special
fairs, invention conventions, and other outreach events.
Number:

9. Of the special outreach events counted above, how many were done in conjunction with
the PTRC and the USPTO, SBA, SBA affiliated organization, or other organization:
USPTO:
SBA or SBA affiliate:
Other organization:

10. Outreach Events
Please list the outreach events you took part in that promote patents and trademarks. (The
more descriptive, the better.)
Name of Event(s);........Estimated Attendance
For assistance with input, contact [email protected]

The information collected on this worksheet allows the USPTO to collect metrics concerning the use of the
patent and trademark services and public outreach efforts offered by the Patent and Trademark Resource
Center (PTRC) network libraries. This information is required so that the USPTO can more effectively train the
PTRC staff and can determine what types of new and different services the PTRCs can provide in the future.
This collection is authorized by 35 U.S.C. §2(a)(2). Confidentiality is not required in either the collection or
processing of this information. Gathering, preparing, and submitting this information will require an estimated 30
minutes to complete. Please direct comments on the time needed to complete this worksheet, and/or
suggestions for reducing this burden to the Chief Information Officer, U.S. Patent and Trademark Office, U.S.
Department of Commerce, P.O. Box 1450, Alexandria, VA 22313-1450.

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