SAVE Check/ Verification Information System

SAVE Verification Information System
Electronic Immigration Status Verification
 SAVE is a fast, secure, and reliable online service that allows federal, state, and
local benefit-granting agencies to verify a benefit applicant’s immigration status or
naturalized/acquired citizenship.
 SAVE is administered by U.S. Citizenship and Immigration Services, a component of
the Department of Homeland Security, and is dedicated to providing tailored
training, support, and service to meet participating agency needs.

1

System Use Agreement
 For new or existing users
accessing this system, a Use
Agreement will appear to
provide consent to the terms
set forth in this notice prior to
accessing the Sign In page.

2

Sign In page
 The Sign In screen for
existing users will have
the option to access a link
providing information
about the Paperwork
Reduction Act and the
Privacy Act under the
heading Legal.

3

Privacy Notice and PRA Statement
 Selecting the hyperlink for
Paperwork Reduction Act
will activate a pop-up box
containing information
related to the Paperwork
Reduction Act.

4

Privacy Notice and PRA Statement
 Selecting the hyperlink for
Privacy Act will activate a
pop-up box containing
information related to the
Privacy Act.

5

Collect Immigration Document Type
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N91238456789
12312312311
P123123213

IOE300005007

6

Collect Immigration Document Type
When requesting initial verification,
the user will have the option to
select one or more immigration
document types reviewed to obtain
and provide immigration
identification number(s) of the
applicant. The hyperlink below will
appear on the page to provide
context regarding immigration
documents.
https://www.uscis.gov/save/comm
only-used-immigration-documents

7

SAVE Additional Verification Process


After an agency enters the required information into the SAVE System to verify an applicant’s
immigration status against DHS records, within seconds the system returns a SAVE response
containing the Case Verification Number, initial verification data entered, and the initial verification
results.

8

Initial Verification Screen
 If a response is
provided at the Initial
Verification stage, the
agency still has the
option to Institute
Additional Verification

9

Current Additional Verification Screen
 The current process
allows users to
upload a file. The
green IAV request
button can be
selected even if no
file is uploaded. After
the IAV button is
selected the case will
be escalated to
‘Case Under Review’
while the SAVE
reviews the case.
10

New Additional Verification Screen with Document
Requirement
 The IAV box will remain
grayed out until a
document is uploaded by
the agency. The user will
be unable to make an
Institute Additional
Verification request
without uploading a
document.

11

New Additional Verification Screen with Document
Requirement
 Once a document is uploaded
the agency can move forward
with Additional Verification of
the case

12

Completion of Additional Verification Process
 After the IAV button is selected, the process will remain the same, and the
case will be escalated to ‘Case Under Review’ while the SAVE reviews the case.

13

Current Additional Verification Screen
 The current process
offers an optional area
for ‘Special Comments’,
however, the green IAV
button can be selected if
no additional information
is entered. After the IAV
button is selected the
case will be escalated to
‘Case Under Review’
while the SAVE reviews
the case.

14

New Additional Verification Screen with Reason
Requirement
 The proposed screen would
require the agency select a
reason for escalating the case

15

New Additional Verification Screen with Reason
Requirement
 After one of the three radio
buttons is selected there will
be a drop down to elaborate
on the request:
 Immigration Status: Provide
details
 Date needed: select the
date from the drop down
 Other: Free form to capture
information provided
16

Completion of Additional Verification Process
 After the IAV button is
selected, the process will
remain the same, and
the case will be
escalated to ‘Case Under
Review’ while the SAVE
reviews the case.

17

Reason For Agency Closing a Case when Prompted to
Institute Additional Verification
 Currently, if an agency
receives an initial verification
response to Institute
Additional Verification the
user can select close the
case
 After selecting a closure
button, the case closes and
the user is not required to
take any further action

18

Reason For Agency Closing a Case when Prompted to Institute
Additional Verification
 In the future, if a user chooses
to close a case after receiving
the Institute Additional
Verification prompt, the user
will be required to select a
reason for closing the case.
 The user will be able to select
a from a list of reasons for
the case closure
 Once a reason is selected the
case will be closed
19