FastTrack GenIC - Participant and User Feedback on CFData Events and Resources

Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 0970-0401)

TITLE OF INFORMATION COLLECTION: Participant and User Feedback on Child and Family Data Archive (CFData) Events and Resources

PURPOSE: The Child and Family Data Archive (CFData) preserves and disseminates hundreds of datasets and accompanying documentation to support secondary data analysis, and ultimately inform practice and policy to better serve young children and their families. To improve CFData’s primary goal of supporting data discovery and use, CFData proposes to collect information from users and participants of data webinars, trainings, and workshops. Feedback collected from the four questionnaires and facilitator-led user testing experience will be used to support continuous quality improvement efforts. Specifically, feedback will be used to improve the approaches for developing and conducting webinars, training, and workshops as well as developing and disseminating resources including the website, newsletters, infographics, and other resources. Information collection efforts include the following:

• Feedback on CFData Webinars or Workshops/Training Events (Instrument 1): This survey requests feedback on workshops and training events and will be used to improve future efforts.

• Feedback on CFData Outreach (Instrument 2): This survey requests feedback on outreach materials and will be used to improve these and future materials.

• Feedback Questionnaire for CFData Resources (Instrument 3): This survey requests feedback on resources and will be used to improve these and future materials.

• User Experience Testing of the CFData Website (Instrument 4): This user testing activity will elicit feedback on the CFData website and will be used to assess and improve website usability.

DESCRIPTION OF RESPONDENTS: Respondents will include individuals who are interested and/or have participated in a CFData webinar/workshop; professors and librarians contacted by CFData to share CFData outreach materials with students at their institution; user experience testers of the CFData website; CFData mailing list subscribers; and other users who have accessed a CFData dissemination product.

TYPE OF COLLECTION:

[ ] Customer Comment Card/Complaint Form [X ] Customer Satisfaction Survey

[X ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [ ] Other:

CERTIFICATION:

I certify the following to be true:

1. The collection is voluntary.

2. The collection is low-burden for respondents and low-cost for the Federal Government.

3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

4. The primary purpose of the results is not for public dissemination.

5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.

Name and affiliation: Christine Fortunato, Administration for Children and Families, Office of Planning, Research, and Evaluation

To assist review, please provide answers to the following questions:

Personally Identifiable Information:

1. Is personally identifiable information (PII) collected? [ ] Yes [X ] No

2. If Yes, will any information that is collected be included in records that are subject to the Privacy Act of 1974? [ ] Yes [ ] No

3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [ ] No

Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [X] Yes [ ] No

BURDEN HOURS

We anticipate using these information collection materials through 2027 and have estimated the number of respondents accordingly. The following burden table reflects total burden over this time period and the average estimated burden per year.

Information Collection	Category of Respondent	Total No. of Respondents	No. of Responses per Respondent	Estimated Time per Response	Total Burden Hours	Annual Burden Hours
Feedback on CFData Webinars or Workshops/ Training Events (Instrument 1)	Individuals	1800	1	5 mins	150	50
Feedback on CFData Outreach (Instrument 2)	Individual	200	1	5 mins	16.67	5.56
Feedback Questionnaire for CFData Resources (Instrument 3)	Individuals	1500	1	5 mins	125	41.67
User Experience Testing of the CFData Website (Instrument 4)	Individuals	25	1	60 mins	25	8.33
Totals		13,525			316.67	105.56

FEDERAL COST: The estimated annual cost to the Federal government is __$30,091______

If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:

The selection of your targeted respondents

1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [X ] Yes [ ] No

If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?

Respondents will vary for each of the questionnaires and user experience testing:

• Feedback on CFData Webinars or Workshops/Training Events (Instrument 1): the feedback questionnaire will be sent to those individuals who attended the event.

• Feedback on CFData Outreach (Instrument 2): CFData will target professors, graduate students, librarians, and ICPSR official representatives from academic programs associated with early care and education who have received the outreach materials from CFData.

Feedback Questionnaire for CFData Resources (Instrument 3): CFData will draw from the CFData mailing list and/or individuals that applied for or downloaded CFData data or documentation.

• User Experience Testing of the CFData Website (Instrument 4): CFData will contact website users that applied for or downloaded CFData data or documentation.

Administration of the Instrument

1. How will you collect the information? (Check all that apply)

[X] Web-based or other forms of Social Media

[ ] Telephone

[ ] In-person

[ ] Mail

[X] Other, Explain

Virtual interviews will be used for the User Experience Testing of the CFData Website.

2. Will interviewers or facilitators be used? [X ] Yes [ ] No

Please make sure that all instruments, instructions, and scripts are submitted with the request.

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