EIA-910 Instructions

U.S. Department of Energy
1000 Independence Ave., SW
Washington, DC 20585

Form Approved
OMB No. 1905-0175
Expiration Date: 06/30/2024
Burden: 2.0 hours

EIA-910
MONTHLY NATURAL GAS MARKETER SURVEY
YOUR RESPONSE IS REQUIRED BY LAW
This report is mandatory under Title 15 U.S.C. §772(b). Failure to comply may result in criminal fines, civil penalties and other
sanctions as provided by Title 15 U.S.C. §797. Title 18 U.S.C. §1001 makes it a criminal offense for any person knowingly and
willingly to make to any Agency or Department of the United States any false, fictitious, or fraudulent statements as to any
matter within its jurisdiction.
The Form EIA-910 must be completed by all natural gas marketers with residential and/or commercial customers in Georgia,
New York, and Ohio. EIA selected these states based on the percentage of natural gas that marketers in the residential and
commercial end-use sectors sold.

PURPOSE
The U.S. Energy Information Administration (EIA) Form EIA-910 Monthly Natural Gas Marketer Survey collects information on
natural gas sales from marketers in selected states that have active customer choice programs. EIA is requesting information on
the volume and revenue for natural gas commodity sales, and any receipts for distribution charges and taxes associated with
the sale of natural gas.

RESPONSE DUE DATE
The Form EIA-910 must be filed no later than 30 days after the end of the reporting month.

HOW TO FILE A RESPONSE
To facilitate the processing of data, the use of EIA forms is required. The form can be downloaded in XLS format on the EIA
website, which can be accessed from http://www.eia.gov/survey/#eia-910.
Respondents must use the EIA’s Secure File Transfer system to submit their data. With this Internet-based option, EIA uses
security protocols to protect the information against unauthorized access during transmission. EIA does not accept email, fax,
or paper forms.
Data Submission Method (see next page for step-by-step instructions)
By Secure File Transfer: https://signon.eia.doe.gov/upload/noticeoog.jsp

QUESTIONS
Please contact the EIA Survey Support Team using the following communication methods:
By email:
By phone:

[email protected]
1-855-EIA-4USA (1-855-342-4872) [Monday through Friday, 8:00 AM to 6:00 PM E.T.]

EIA-910 Monthly Natural Gas Marketer Survey

U.S. Department of Energy
1000 Independence Ave., SW
Washington, DC 20585

Form Approved
OMB No. 1905-0175
Expiration Date: 06/30/2024
Burden: 2.0 hours

HOW TO USE EIA’S SECURE FILE TRANSFER
EIA is ensuring the security of your transactions by using the latest Internet security technology. The technology being used to
protect your data is encryption which is the scrambling of data into a code that is unreadable to anyone who does not have the
key that deciphers it. The secure hypertext transfer protocol (HTTPS) is a communications protocol designed to transfer this
encrypted information between computers over the internet. All information is protected by 128-bit encryption to maintain the
privacy and confidentiality of your data. The only thing you need to take advantage of strong encryption technology is a secure
browser, one that supports 128-bit encryption.
1.

Go to the EIA Secure File Transfer system located at https://signon.eia.doe.gov/upload/noticeoog.jsp

2.

Read the Agreement and then click the Accept button.

3.

Enter your name, company name, phone number and email address into the boxes provided. Note that the email
address is required so that we can send you a confirmation of the receipt of your data.

4.

Click on the Choose Files button to navigate to your saved Excel file submission. Select the file to upload and click on
the Open button.

5.

If you are ready to submit your file, click on the green Submit File(s) button. Please be patient, it may take a few
minutes to upload your file. Do not close your browser during this upload. A confirmation page will be displayed with
a Submission Successful banner and indicate the names of the files you have transferred, a confirmation number and
the date and time of the transfer.

SANCTIONS
The timely submission of Form EIA-910 by those required to report is mandatory under 15 USC 772(b), as amended. Failure to
respond may result in a civil penalty of not more than $12,531 each day for each violation. The government may bring a civil
action to prohibit reporting violations which may result in a temporary restraining order or a preliminary or permanent
injunction without bond. In such civil action, the court may also issue mandatory injunctions commanding any person to comply
with these reporting requirements.

REPORTING BURDEN
Public reporting burden for this collection of information is estimated to average 2.0 hours per response, including time for
reviewing instructions, searching existing data sources, gathering and maintaining data needed, and completing and reviewing
the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of
information including suggestions for reducing this burden to: Energy Information Administration, Statistical Methods and
Research, EI-21, 1000 Independence Avenue, S.W., Washington, D.C. 20585; and to the Office of Information and Regulatory
Affairs, Office of Management and Budget, Washington, D.C. 20503.

DISCLOSURE OF INFORMATION
The information you provide on Form EIA-910 will be used for statistical purposes only and is confidential by law. In accordance
with the Confidential Information Protection and Statistical Efficiency Act of 2002 and other applicable Federal laws, your
responses will not be disclosed in identifiable form without your consent. Per the Federal Cybersecurity Enhancement Act of
2015, Federal information systems are protected from malicious activities through cybersecurity screening of transmitted data.
Every EIA employee, as well as every agent, is subject to a jail term, a fine, or both if he or she makes public ANY identifiable
information you reported.
Disclosure limitation procedures are applied to the statistical data published from EIA-910 survey information to ensure that the
risk of disclosing identifiable information is very small.

EIA-910 Monthly Natural Gas Marketer Survey

U.S. Department of Energy
1000 Independence Ave., SW
Washington, DC 20585

Form Approved
OMB No. 1905-0175
Expiration Date: 06/30/2024
Burden: 2.0 hours

SPECIFIC INSTRUCTIONS
PART 1: RESPONDENT IDENTIFICATION DATA
Report period: Enter the month and year for which you are reporting data (e.g., January 2008 should be 01 for January and 2008
for the year).
EIA ID number: Enter the last seven digits of the 10-digit EIA Identification (ID) number. If an ID number has not been assigned to
you, leave the space blank and contact us at 1-855-EIA-4USA (1-855-342-4872.
Resubmissions: Check the resubmission box if you are correcting information you have previously reported. Only enter data that
have changed. You do not have to complete the entire form when you resubmit. Revised reports are not required unless actual
or corrected data vary more than plus (+) or minus (-) 4% from the data you previously reported.
Company name and address: Enter the name and address of the company filing the report. If the information has changed since
the last report, enter an “X” in the box.
Contact information: Enter the name, telephone number, fax number, and email address of the person to contact about the
information on this report. The person listed should be the person most knowledgeable on the data in this report. If the contact
person has changed since the last report, enter an “X” in the box.
State: You must complete a separate form for each state in which your company has sales to residential and/or commercial
end-use customers.

PART 2: SUBMISSION INFORMATION
Submission - Refer to the “How to File a Response” section for more details or method for submitting data.

PART 3. NATURAL GAS SALES
Item 1. State: You must complete a separate form for each state in which your company has sales to residential and/or
commercial end-use customers.
Item 2. Customer counts should reflect customers in each end-use category at the end of the report month. Report the number
of customers as the number of consumers you are actively selling gas to during each month. Each dwelling, building, plant,
establishment, or location is considered a separate consumer for the purpose of this report, whether or not they are centrally
billed and whether or not they are provided with more than one type of service (e.g., firm and interruptible).
Item 3. Provide information for your residential and commercial customers based on the definitions below. Include sales under
both firm and non-firm service contracts.
When reporting volumes in either Mcf or therms, report flow data (i.e., the actual volumes that flowed to end-use customers in
the reporting period). If flow data are not available at the survey due date, provide your best estimate and any additional
comments to help us evaluate your data submission.
Item 4. Revenue: Reported revenues should be gross receipts for the natural gas commodity sold plus customer service
charges, taxes, and other charges, excluding the amount owed to the local distribution company for delivery services provided
to your customers.
Item 5. For companies operating in Georgia, identify the gross receipts for the natural gas commodity sold plus customer
service charges and taxes, including any amount owed to the local distribution company for delivery services provided to your
customers.

EIA-910 Monthly Natural Gas Marketer Survey

U.S. Department of Energy
1000 Independence Ave., SW
Washington, DC 20585

Form Approved
OMB No. 1905-0175
Expiration Date: 06/30/2024
Burden: 2.0 hours

A note about revenue:
• Reported revenues should be gross revenues, including any and all system charges or minimum bill amounts,
commodity charges, taxes, surcharges, adjustments or other charges billed for the gas delivered.
• Include delivery charges only for companies operating in Georgia. Also include amounts that you refunded in the form
of reduced bills.
• Do not include refunds to consumers in the form of check refunds, but instead report the total refunded in the
comment area.
• For customers on level payment, deferred payment, or similar plans, report the amounts ultimately to be paid for the
volumes delivered during the report month.
• If your regularly maintained records do not include all charges for which you billed your customers, for example local
sales taxes, include this information in the comment area of your initial submission explaining the type of charges
excluded.
• Include net gains or losses associated with financial hedges for the report month in which the gas associated with the
hedge is delivered.
• Round all revenue values to the nearest whole number in dollars.

DEFINITIONS
Residential: An energy-consuming sector that consists of living quarters for private households. Common uses of energy
associated with this sector include space heating, water heating, air conditioning, lighting, refrigeration, and cooking. The
residential sector includes mobile homes and apartment buildings (whether privately owned or publicly subsidized) and
excludes institutional living quarters.
Commercial: An energy-consuming sector that consists of service- providing facilities and equipment of: businesses; federal,
state, and local governments; and other private and public organizations, such as religious, social, or fraternal groups. The
commercial sector includes institutional living quarters. It also includes sewage treatment facilities. Common uses of energy
associated with this sector include space heating, water heating, air conditioning, lighting, refrigeration, cooking, and running a
wide variety of other equipment. This sector also includes generators that produce electricity and/or useful thermal output
primarily to support the activities of the above-mentioned commercial establishments. Do not include vehicle fuel in the
commercial sector.
Mcf: 1,000 cubic feet.
Natural Gas Marketer: A company that arranges purchases and sales of natural gas. The company generally does not own
physical assets to supply natural gas, so it operates without taking possession of the gas it owns. A marketer may be an affiliate
of another company such as a local distribution company, natural gas pipeline, or producer, but it operates independently of
other segments of the company. Marketers serve as alternative suppliers to end-users of natural gas, which is delivered by a
local distribution company.
Therm: 100,000 British thermal units (Btu).

EIA-910 Monthly Natural Gas Marketer Survey