Information Collection

RD Servicing Office (SO) – Annual Customer Satisfaction Survey to Single Family Housing Direct (SFHD) Borrowers

IC 273643 under ICR 202407-0503-003 · OMB 0503-0021.

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
Annual Customer Satisfaction Survey to Single Family Housing Direct (SFHD) Borrowers RD Servicing Office (SO) – Annual Customer Satisfaction Survey to Single Family Housing Direct (SFHD) Borrowers	Form and Instruction
Annual Customer Satisfaction Survey to Single Family Hou 2025-SO-SFHD Borrowers CX Survey v1.2 (Instrument).docx	Form and Instruction
2025-SO-SFHD Borrowers Annual CX Survey v1.0 (ICR).docx RD Servicing Office (SO) – Annual Customer Satisfaction Survey to Single Family Housing Direct (SFHD) Borrowers Generic Applicat	IC Document

IC Title:

RD Servicing Office (SO) â Annual Customer Satisfaction Survey to Single Family Housing Direct (SFHD) Borrowers

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A				Yes	Yes	Fillable Printable

Line of Business: Community and Social Services

Subfunction: Community and Regional Development

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 18,000

Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	18,000	18,000
Annual IC Time Burden (Hours)	3,600	3,600
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
RD Servicing Office (SO) â Annual Customer Satisfaction Survey to Single Family Housing Direct (SFHD) Borrowers Generic Application		01/14/2025

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

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