Published 60 Day FRN (89 FR 23607)

Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices
this information available to staff at WID
stations, allowing them to assess risk
associated with quagga/zebra mussels
and other AIS on trailered boats. States
have asked Federal partner agencies to
use the Regional Database at their sites
with WID programs.
Using the Regional Database requires
that WID personnel ask boaters four
questions and enter the responses via an
app on a smartphone or tablet. Two of
the four questions vary depending on
whether a boater is entering or exiting
the waterbody; the other two questions
are the same for entering or exiting
boaters:
Upon Entering:
1. Has the boat been out of the state
in the last 30 days?
2. Where will the boat be launched
next?
Upon Entering or Exiting:
1. What compartments or containers
on the boat, including ballast tanks,
hold water?
2. Does the boater have any live
aquatic bait?

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Proposed Revision
We would like to revise the
information collection to include
watercraft owner or boat hauler/
transporter zip code. We are also
changing the response time from 4
minutes to 3 minutes.
Title of Collection: Watercraft
Inspection Decontamination Regional
Data-Sharing for Trailered Boats.
OMB Control Number: 1090–0013.
Form Number: None.
Type of Review: Revision of already
approved information collection.
Respondents/Affected Public:
Individuals/household; private sector;
State, local, and Tribal governments.
Total Estimated Number of Annual
Respondents: 416,376.
Total Estimated Number of Annual
Responses: 416,376.
Estimated Completion Time per
Response: 3 minutes.
Total Estimated Number of Annual
Burden Hours: 20,816 hours.
Respondent’s Obligation: Mandatory.
Frequency of Collection: On occasion.
(Upon entry, exit, or both).
Total Estimated Annual Nonhour
Burden Cost: None.
An agency may not conduct or
sponsor and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.

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The authority for this action is the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.).
Jeffrey Parrillo,
Departmental Information Collection
Clearance Officer.
[FR Doc. 2024–07155 Filed 4–3–24; 8:45 am]
BILLING CODE 4334–63–P

DEPARTMENT OF THE INTERIOR
Office of the Secretary
[245D0102DM, DS600000,
DLSN00000.000000, DX6CS25; OMB Control
Number 1040–0001]

Agency Information Collection
Activities; DOI Programmatic
Clearance for Customer Satisfaction
Surveys
Office of the Secretary, Interior.
Notice of information collection;
request for comment.

AGENCY:
ACTION:

In accordance with the
Paperwork Reduction Act of 1995, the
Office of the Secretary are proposing to
renew an information collection,
without change.
DATES: Interested persons are invited to
submit comments on or before June 3,
2024.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent to
the Departmental Information Collection
Clearance Officer (ICCO), 1849 C Street
NW, Washington, DC 20240; or by email
to [email protected]. Please reference
OMB Control Number 1040–0001 in the
subject line of your comments.
FOR FURTHER INFORMATION CONTACT: To
request additional information about
this ICR, contact Jeffrey Parrillo,
Departmental ICCO, 1849 C Street NW,
Washington, DC 20240; by telephone at
(202) 208–7072, or by email to PRA@
ios.doi.gov. Individuals in the United
States who are deaf, deafblind, hard of
hearing, or have a speech disability may
dial 711 (TTY, TDD, or TeleBraille) to
access telecommunications relay
services. Individuals outside the United
States should use the relay services
offered within their country to make
international calls to the point-ofcontact in the United States.
SUPPLEMENTARY INFORMATION: In
accordance with the Paperwork
Reduction Act (PRA, 44 U.S.C. 3501 et
seq.) and its implementing regulations
at 5 CFR 1320.8(d)(1), all information
collections require approval under the
PRA. We may not conduct or sponsor
and you are not required to respond to
a collection of information unless it
SUMMARY:

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23607

displays a currently valid OMB control
number.
As part of our continuing effort to
reduce paperwork and respondent
burdens, we invite the public and other
Federal agencies to comment on new,
proposed, revised, and continuing
collections of information. This helps us
assess the impact of our information
collection requirements and minimize
the public’s reporting burden. It also
helps the public understand our
information collection requirements and
provide the requested data in the
desired format.
We are especially interested in public
comment addressing the following:
(1) Whether or not the collection of
information is necessary for the proper
performance of the functions of the
agency, including whether or not the
information will have practical utility;
(2) The accuracy of our estimate of the
burden for this collection of
information, including the validity of
the methodology and assumptions used;
(3) Ways to enhance the quality,
utility, and clarity of the information to
be collected; and
(4) How might the agency minimize
the burden of the collection of
information on those who are to
respond, including through the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology, e.g., permitting
electronic submission of response.
Comments that you submit in
response to this notice are a matter of
public record. We will include or
summarize each comment in our request
to OMB to approve this ICR. Before
including your address, phone number,
email address, or other personal
identifying information in your
comment, you should be aware that
your entire comment—including your
personal identifying information—may
be made publicly available at any time.
While you can ask us in your comment
to withhold your personal identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Abstract: The Government
Performance and Results Act of 1993
(GPRA) (Pub. L. 103–62) requires
agencies to ‘‘improve Federal program
effectiveness and public accountability
by promoting a new focus on results,
service quality, and customer
satisfaction.’’ To fulfill this
responsibility, Department of the
Interior (DOI, Interior) bureaus and
offices must collect data from their
respective user groups to better
understand the needs and desires of the
public and to respond accordingly.

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ddrumheller on DSK120RN23PROD with NOTICES1

23608

Federal Register / Vol. 89, No. 66 / Thursday, April 4, 2024 / Notices

Executive Order 12862 ‘‘Setting
Customer Service Standards’’ also
requires all executive departments to
‘‘survey customers to determine . . .
their level of satisfaction with existing
services.’’ We use customer satisfaction
surveys to help us fulfill our
responsibilities to provide excellence in
government by proactively consulting
with those we serve. This programmatic
clearance provides an expedited
approval process for DOI bureaus and
offices to conduct customer research
through external surveys such as
questionnaires and comment cards.
The proposed renewal covers all of
the organizational units and bureaus in
DOI. Information obtained from
customers by bureaus and offices will be
provided voluntarily. No one survey
will cover all the topic areas; rather,
these topic areas serve as a guide within
which the bureaus and offices will
develop questions. Questions may be
asked in languages other than English
(e.g., Spanish) where appropriate. Topic
areas include:
(1) Delivery, quality, and value of
products, information, and services.
Respondents may be asked for feedback
regarding the following attributes of the
information, service, and products
provided:
(a) Timeliness.
(b) Consistency.
(c) Accuracy.
(d) Ease of Use and Usefulness.
(e) Ease of Information Access.
(f) Helpfulness.
(g) Quality.
(h) Value for fee paid for information/
product/service.
(2) Management practices. This area
covers questions relating to how well
customers are aware of or satisfied with
DOI management practices and
processes, what improvements they
might make to specific processes, and
whether or not they feel specific issues
were addressed and reconciled in a
timely, courteous, and responsive
manner.
(3) Mission management. We will ask
customers to provide information of
their existing knowledge, agreement, or
satisfaction related to DOI’s ability to
protect, conserve, provide access to,
provide scientific data about, and
preserve natural, cultural, and
recreational resources that we manage,
and how well we are carrying out our
trust responsibilities to American
Indians.
(4) Rules, regulations, policies. This
area focuses on obtaining feedback from
customers regarding fairness, adequacy,
and consistency in enforcing rules,
regulations, and policies for which DOI
is responsible. It will also help us

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understand public awareness of rules
and regulations and whether or not they
are explained in a clear and
understandable manner.
(5) Interactions with DOI Personnel
and Contractors. Questions will range
from timeliness and quality of
interactions to skill level of staff
providing the assistance, as well as their
courtesy and responsiveness during the
interaction.
(6) General demographics. Some
general demographics may be gathered
to augment satisfaction questions so that
we can better understand the customer
and improve how we serve that
customer. We may ask customers how
many times they have used a service,
visitation logistics including timing,
distance traveled, and costs, as well as
general characteristics (e.g., race, age,
residency, etc.) about themselves and
their group.
(7) Experience and perceptions. This
topic focuses on gathering specific
details about the DOI experiences
including logistics and planning,
motivation for participating, and
activities, as well as perceptions about
the values, interactions, and activities.
Similar to demographics, this
information may augment satisfaction
questions so that we can better
understand the customer and improve
how we serve that customer.
All requests to collect information
under the auspices of this proposed
renewal will be carefully evaluated to
ensure consistency with the intent,
requirements, and boundaries of this
programmatic clearance. Interior’s
Office of Policy Analysis will conduct
an administrative and technical review
of each specific request in order to
ensure statistical validity and
soundness. All information collections
are required to be designed and
deployed based upon acceptable
statistical practices and sampling
methodologies, and procedures that
account for and minimize non-response
bias, in order to obtain consistent, valid
data and statistics that are
representative of the target populations.
Title of Collection: DOI Programmatic
Clearance for Customer Satisfaction
Surveys.
OMB Control Number: 1040–0001.
Form Number: DI–4010.
Type of Review: Extension of a
currently approved collection.
Respondents/Affected Public: DOI
customers, stakeholders, and partners.
We define customers as anyone who
uses, or could potentially use, DOI
resources, products, or services. This
includes past, current, and potential
customers (e.g., the American public,
representatives of the private sector,

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academia, and other government
agencies). We define stakeholders to
mean groups or individuals who have
an expressed interest in and who seek
to influence the present and future state
of DOI’s resources, products, and
services. We define partners as those
groups, individuals, and agencies who
are formally engaged in helping DOI
accomplish its mission.
Total Estimated Number of Annual
Respondents: 65,000.
Total Estimated Number of Annual
Responses: 65,000.
Average Completion Time per
Response: 10 minutes.
Total Estimated Number of Annual
Burden Hours: 10,833.
Respondent’s Obligation: Voluntary.
Frequency of Collection: On occasion.
Total Estimated Annual Nonhour
Burden Cost: None.
An agency may not conduct or
sponsor and a person is not required to
respond to a collection of information
unless it displays a currently valid OMB
control number.
The authority for this action is the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.).
Jeffrey Parrillo,
Departmental Information Collection
Clearance Officer.
[FR Doc. 2024–07153 Filed 4–3–24; 8:45 am]
BILLING CODE 4334–63–P

DEPARTMENT OF THE INTERIOR
Bureau of Land Management
[BLM_CA_FRN_MO4500170079]

Notice of Public Meeting of the Central
California Resource Advisory Council
Bureau of Land Management,
Interior.
ACTION: Notice of public meeting.
AGENCY:

In accordance with the
Federal Land Policy and Management
Act and the Federal Advisory
Committee Act, the U.S. Department of
the Interior, Bureau of Land
Management’s (BLM) Central California
Resource Advisory Council (RAC) will
meet as follows.
DATES: A field tour will be held on May
8, 2024, from 12:30 p.m. to 5 p.m.
Pacific Time (PT). The Central
California RAC will hold a public
meeting on May 9, 2024, from 8:30 a.m.
to 4 p.m. PT, with a virtual participation
option. Written public comments will
be accepted prior to the meeting, and a
public comment opportunity will begin
at 3:30 p.m. PT on the business meeting
day. If weather or circumstances arise
SUMMARY:

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