NASA SBIR/STTR Request for Information/Customer Experience Survey

2022 NASA SBIR/STTR Solicitation Request for Information

Paperwork Reduction Act Statement:

This information collection meets the requirements of 44 U.S.C 3507, as amended by section 2 of the Paperwork Reduction Act of 1995. You do not need to answer these questions unless we display a valid Office of Management and Budget control number. The OMB control number for this information collection is 2700-0153 and it expires on 07/31/2024. We estimate that it will take about 5 minutes to read the instructions, gather the facts, and answer the questions. You may send comments on our time estimate above to [email protected]. Send only comments relating to our time estimate to this address.

The purpose of this Request for Information is to engage industry and small businesses early on to build awareness, gain insights, and obtain feedback to shape the Program Year (PY) 22 NASA SBIR/STTR Solicitation and identify process improvements to elevate the customer experience.

1. Name of Small Business Concern (SBC)?

2. Does your firm belong to a Certified Socio-economic Category (check all that apply)?

3. Are you new to the SBIR/STTR program?

4. Did you successfully submit a proposal to the 2022 Solicitation?

Yes	No
2) Which program(s) did you submit a proposal for? a) SBIR b) STTR c) Both SBIR & STTR	2) What prevented you from submitting a Proposal? (Check all that apply) Time constraints Technical problems with submittal Help Desk Responsiveness Unclear Instructions Confusing Requirements Submission portal interface Commercialization Metrics Survey Narrow focused subtopics Availability of subtopics recurring from past to present solicitations Unrealistic deliverables within timeframe given Other: ________________________ Additional Comments:________________
QUESTIONS ON THE OVERALL SOLICITATION Were the requirements of the solicitation easy to understand? Yes No If No, why not and how can it be improved?_________________________	Did you attend our “Dissecting the Solicitations” webinar or watched the recording? Yes No If no, why? _______________________________________
4) Were the instructions helpful in drafting your proposal? Yes No If No, why not and how can it be improved?_________________________	Do you have any suggestions that would help you in submitting to next year’s solicitation?
5) Were the references supplied in the solicitation helpful to submit a proposal? Yes No If No, why not and how can it be improved?_________________________	What type of help or assistance would you need to be successful in next year’s solicitation?
SUBTOPIC SPECIFIC QUESTIONS 6. Was it easy to find the subtopic(s) of interest your firm proposed to? Yes No If No, why not and how can it be improved?_________________________	After last question in this column, we would thank the user and end survey.
7) Rate these factors in order of importance for your firm to submit a proposal? Subtopics with broad NASA needs and/or broad capability goals Subtopics with clear requirements and/or metrics Subtopics with multiple “scopes” or separate stated technology needs within a broader program area Subtopics with clearly stated NASA program/project/mission stakeholders Subtopics with content that supports the broader aerospace industrial base and/or new commercial aerospace markets beyond NASA program/projects/missions The predictability of subtopic recurrence in future solicitations important For this use a numerical rating scale from 1 to 5 with 5 being most important and 1 being the Least important. Example below: Limit on response per column and add comments box that respondent can explain answer
SUBTOPIC POINTERS AND TRANSITION OPPORTUNITIES Related subtopic pointers were identified in the subtopic headers of the solicitation, when applicable, to assist proposers with identifying related subtopics that also potentially seek related technologies for different customers or applications. Were they useful in the decision of which subtopic to propose to? Yes No If not, what other information would you have liked to see? _______________________________________________________
9) The solicitation identified several potential transition and infusion opportunities (Moon to Mars, Commercial Lunar Payload Services, Flight Opportunities, International Space Station Utilization) for technologies developed under identified subtopics. Did you apply for any of these opportunities? Yes No If not, why not? _______________________________________________________
SUBTOPIC DESIRED DELIVERABLES 10) Did the desired deliverables and expected Technology Readiness Levels (TRL) range at completion align with your expectation of what could be achieved given the period of performance and award value of Phase I and Phase II? Yes No If not, what other information would you have liked to see? _______________________________________________________
NASA ASSISTANCE 11) Was the “Dissecting the Solicitations” webinar or the recording helpful in completing your proposal? Yes No If no, not why? _______________________________________
12) Did you take advantage of NASA’s Innovation Corps (i-Corps) with your proposal? Yes No If no, not why? _______________________________________
13) Did you take advantage of the Technical and Business Assistance (TABA) program with your proposal? Yes No If no, not why? _______________________________________
14) If you used the Help Desk, were they helpful in addressing your concerns regarding your proposal? Yes No N/A If no, not why? _______________________________________
General Comments: _______________________________________ _______________________________________