MSEO HRBP Feedback Survey Text Only

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

MSEO HRBP Feedback Survey Text Only

OMB: 2700-0153

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Title: Mission Support Enterprise Organization (MSEO) Human Resource Business Partner (HRBP) Feedback


Introduction:


Tell us about your experience!

NASA MSEO HRBPs are committed to providing excellent customer service and we want to know how we are doing. Your response is confidential, and your candid feedback will allow us to identify what is working well and where we have opportunities to improve the support that we provide to you. Thank you very much for taking the time to complete the survey. We greatly appreciate and value your feedback.


Paperwork Reduction Act Statement:

This information collection meets the requirements of 44 U.S.C 3507, as amended by section 2 of the Paperwork Reduction Act of 1995. You do not need to answer these questions unless we display a valid Office of Management and Budget control number. The OMB control number for this information collection is 2700-0153 and it expires on 07/31/2024. We estimate that it will take about 3 minutes to read the instructions, gather the facts, and answer the questions. You may send comments on our time estimate above to [email protected]. Send only comments relating to our time estimate to this address.


  1. *Please select your organization.

    1. OCHCO – Office of Chief Human Capital Officer

    2. OCFO – Office of Chief Financial Officer

    3. OCIO –Office of Chief Information Officer

    4. OCOMM – Office of Communications

    5. ODEO – Office of Diversity and Equal Opportunity

    6. OGC – Office of General Counsel

    7. OIIR – Office of International and Interagency Relations

    8. OLIA – Office of Legislative and Intergovernmental Affairs

    9. OP – Office of Procurement

    10. OPS – Office of Protective Services

    11. OSBP – Office of Small Business Programs

    12. OSI – Office of Strategic Infrastructure

    13. OSTEM – Office of STEM Engagement

    14. Prefer not to respond  

    15. Other (please specify)

      1. [add text box] 

  2. *What was your role during this interaction with the MSEO HRBP Team? 

    1. Supervisor/Manager 

    2. Employee 

    3. Administrative (i.e., Admin Officer, Executive Officer, Administrative Assistant, etc.)  

    4. Other (please specify)

      1. [add text box] 

  3. *Overall, how satisfied are you with the service provided by your MSEO HRBP?  

    Very Satisfied


    Satisfied

    Neither satisfied nor dissatisfied


    Dissatisfied


    Very Dissatisfied

    Shape1


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  4. *Please indicate how much you agree with the following statements 


 

Strongly Agree


Agree


Neutral


Disagree


Strongly Disagree

My MSEO HRBP was professional.

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Shape9

My MSEO HRBP was knowledgeable.

Shape10


Shape11

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Shape13


Shape14

My MSEO HRBP was courteous.

Shape15


Shape16

Shape17


Shape18


Shape19

My MSEO HRBP was responsive.

Shape20


Shape21

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Shape24

My MSEO HRBP provided necessary information in a timely manner.









My MSEO HRBP took time to understand my needs.

Shape25


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Shape29

My MSEO HRBP satisfied my request.











  1. Briefly describe the service received and provide any additional information you would like us to know (e.g., explanation for responses above, improvement suggestions, employee recognition, etc.). 

      1. [Open response]

  2. If you wish to be contacted for further follow up, please provide your name, contact information, and a member of the team will contact you. 

      1. [Free response]



* Indicates required question

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorJohnson, Abigail S. (HQ-LE051)
File Modified0000-00-00
File Created2024-09-08

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