Fast Track Short Form-OSBP Outreach Events

Fast Track Short Form.OSBP Outreach Events.docx

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Fast Track Short Form-OSBP Outreach Events

OMB: 2700-0153

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Request for Approval under the “Generic Clearance for the Collection of Routine Customer Feedback” (OMB Control Number: 2700-0153)

Shape1 TITLE OF INFORMATION COLLECTION: NASA Office of Small Business Programs Quarterly Outreach Events Series


PURPOSE: The NASA Office of Small Business Programs offers a series of quarterly outreach events with in-depth education, training, and networking relevant to small businesses. These events provide the opportunity to ask questions directly to key points of contact at the Agency.


DESCRIPTION OF RESPONDENTS: The small business vendor community.



TYPE OF COLLECTION: (Check one)


[ ] Customer Comment Card/Complaint Form [x ] Customer Satisfaction Survey

[ ] Usability Testing (e.g., Website or Software [ ] Small Discussion Group

[ ] Focus Group [ ] Other: ______________________


CERTIFICATION:


I certify the following to be true:

  1. The collection is voluntary.

  2. The collection is low-burden for respondents and low-cost for the Federal Government.

  3. The collection is non-controversial and does not raise issues of concern to other federal agencies.

  4. The results are not intended to be disseminated to the public.

  5. Information gathered will not be used for the purpose of substantially informing influential policy decisions.

  6. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future.


Name: Truphelia M. Parker, Program Specialist, NASA Office of Small Business Programs


To assist review, please provide answers to the following question:


Personally Identifiable Information:

  1. Is personally identifiable information (PII) collected? [] Yes [x ] No

  2. If Yes, will any information that is collected be included in records that are subject to the Privacy Act of 1974? [ ] Yes [ ] No

  3. If Yes, has an up-to-date System of Records Notice (SORN) been published? [ ] Yes [ ] No


Gifts or Payments:

Is an incentive (e.g., money or reimbursement of expenses, token of appreciation) provided to participants? [ ] Yes [x ] No






BURDEN HOURS


Category of Respondent

No. of Respondents

Participation Time

Burden

Individuals or Households

50

5 minutes

4.2 hours

Private Sector

200

5 minutes

16.7 hours

State, local, or tribal governments

25

5 minutes

2.1 hours

Federal Government

25

5 minutes

2.1 hours

Totals

300


25 hours


FEDERAL COST: None



If you are conducting a focus group, survey, or plan to employ statistical methods, please provide answers to the following questions:


The selection of your targeted respondents

  1. Do you have a customer list or something similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? [x] Yes [] No


If the answer is yes, please provide a description of both below (or attach the sampling plan)? If the answer is no, please provide a description of how you plan to identify your potential group of respondents and how you will select them?


Survey respondents will be those who attend the event and will receive a post-program survey for completion.


Administration of the Instrument

  1. How will you collect the information? (Check all that apply)

[x ] Web-based

[ ] Telephone

[ ] In-person

[ ] Mail

[ ] Other, Explain

  1. Will interviewers or facilitators be used? [ ] Yes [x ] No


Please make sure that all instruments, instructions, and scripts are submitted with the request.



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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
File TitleFast Track PRA Submission Short Form
AuthorOMB
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File Created2024-07-24

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