Request for Approval under NASA’s “Generic Clearance for the Collectionof Routine Customer Feedback” (OMB Control Number: 2700-0153) |
1. Title of information collection |
Special Event After Action Survey |
2. Purpose |
To gather information from a sampling of people to measure stakeholder satisfaction, access opinions and gain other information about our Stennis events and activities from individuals who might otherwise be less likely to provide feedback. |
3. Description of respondents |
Event attendees |
4. Type of collection (check one)
Customer comment card/complaint form |
Customer satisfaction survey |
Usability testing (e.g., website, software) |
Small discussion group |
Focus group |
Other: After Action Survey |
5. Personally identifiable information
Will PII be collected? |
Yes |
No |
If yes: will any information that is collected be included in records that are subject to the Privacy Act of 1974? |
Yes |
No |
If yes: has an up-to-date System of Records Notice (SORN) been published? |
Yes |
No |
6. Gifts or payments
Is an incentive provided to participants? (e.g., money, reimbursement of expenses, token of appreciation) |
Yes |
No |
7. Burden time per response
Category of respondent |
Number of respondents |
Participation
time |
Burden
|
Event Attendee |
50 |
5 |
250 mins or 4.1 hours |
8. Federal cost (Typically $30 x total burden hours = federal cost. This cost includes: printing, shipping, IT, contracting, and does not include salaries)
There is no cost associated with the surveys because they are being distributed through Google Forms, an internet-based platform. No printing, mailing, graphic design, etc., is associated with this project. However, there is an annual fee for the Google Suite access to utilize google forms ($230). |
9. The selection of your targeted respondents
Do you have a customer list or similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? |
Yes |
No |
If yes, please provide a description of both below (attach a sampling plan if available). A list will be developed based on event attendees. |
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If no, please provide a description of how you plan to identify your potential group of respondents and how you will select them. |
10. Administration of the instrument (check all that apply)
Web-based |
Telephone |
In person |
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Other, please explain: Google Forms |
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Will interviewers or facilitators be used? |
Yes |
X No |
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Please provide the URL: https://forms.gle/BrWJisrfDdaqQtj2A |
11. Certification. Please certify the following to be true
X The collection is voluntary. X The collection is low-burden for respondents and low-cost for the Federal Government. X The collection is non-controversial and does not raise issues of concern to other federal agencies. X The results are not intended to be disseminated to the public. X Information gathered will not be used for the purpose of substantially informing influential policy decisions. X The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future. |
Name: Valerie Buckingham |
Center, division, & program: Stennis Space Center, Office of Communications |
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Reiff, Scott (LARC-B713)[LAMPS 2] |
File Modified | 0000-00-00 |
File Created | 2024-07-24 |