Request for Approval under NASA’s “Generic Clearance for the Collectionof Routine Customer Feedback” (OMB Control Number: 2700-0153) |
1. Title of information collection |
Outreach After Action Survey |
2. Purpose |
To gather information from a sampling of people to measure stakeholder satisfaction, access opinions and gain other information about our Stennis events and activities from individuals who might otherwise be less likely to provide feedback. |
3. Description of respondents |
Event attendees and organizers |
4. Type of collection (check one)
Customer comment card/complaint form |
Customer satisfaction survey |
Usability testing (e.g., website, software) |
Small discussion group |
Focus group |
Other: After Action Survey |
5. Personally identifiable information
Will PII be collected? |
Yes |
No |
If yes: will any information that is collected be included in records that are subject to the Privacy Act of 1974? |
Yes |
No |
If yes: has an up-to-date System of Records Notice (SORN) been published? |
Yes |
No |
6. Gifts or payments
Is an incentive provided to participants? (e.g., money, reimbursement of expenses, token of appreciation) |
Yes |
No |
7. Burden time per response
Category of respondent |
Number of respondents |
Participation
time |
Burden
|
Event Attendees and organizers |
140 |
5 |
700 minutes or 11.6 hours |
8. Federal cost (Typically $30 x total burden hours = federal cost. This cost includes: printing, shipping, IT, contracting, and does not include salaries)
There is no cost associated with the surveys because they are being distributed through Google Forms, an internet-based platform. No printing, mailing, graphic design, etc., is associated with this project. However, there is an annual fee for the Google Suite access to utilize google forms ($230). |
9. The selection of your targeted respondents
Do you have a customer list or similar that defines the universe of potential respondents and do you have a sampling plan for selecting from this universe? |
Yes |
No |
If yes, please provide a description of both below (attach a sampling plan if available). A list will be developed based on event attendees. |
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If no, please provide a description of how you plan to identify your potential group of respondents and how you will select them. |
10. Administration of the instrument (check all that apply)
Web-based |
Telephone |
In person |
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Other, please explain: Google Forms |
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Will interviewers or facilitators be used? |
Yes |
No |
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Please provide the URL: https://forms.gle/D4bB5Sogwd8fiLE78 |
11. Certification. Please certify the following to be true
The collection is voluntary. The collection is low-burden for respondents and low-cost for the Federal Government. The collection is non-controversial and does not raise issues of concern to other federal agencies. The results are not intended to be disseminated to the public. Information gathered will not be used for the purpose of substantially informing influential policy decisions. The collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the future. |
Name: Valerie Buckingham |
Center, division, & program: Stennis Space Center, Office of Communications |
File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
Author | Reiff, Scott (LARC-B713)[LAMPS 2] |
File Modified | 0000-00-00 |
File Created | 2024-09-08 |