14 CFR Parts 234, 259, and
399 Enhancing Airlines Protections
Reinstatement without change of a previously approved
collection
No
Regular
09/30/2024
Requested
Previously Approved
36 Months From Approved
1,228
0
1,482
0
10,496
0
The Enhancing Airline Passenger
Protections Rule and the Tarmac Delay Rule, as amended, require the
following paperwork requirements for each covered carrier: (i) a
narrative report about any ground delay that lasts over three hours
(for domestic flights) or four hours (for international flights),
(ii) an audit of the carrier’s adherence to its Customer Service
Plan annually and retention of the results for two years, (iii) the
display of information concerning listed flights' on-time
performance for the previous month on its website for both its
flights and those of its non-reporting code-share carriers, (iv) a
data report for all passenger operations that experience a tarmac
time of over three hours (for domestic flights) or over four hours
(for international flights) at a U.S. airport, and (v) the posting
of the carrier’s customer service plan and contract of carriage on
its website. The information collection furthers the objectives of
49 U.S.C. §§ 41712, 40101(a)(4), 40101(a)(9), 41702, and 42301 to
protect consumers from unfair or deceptive practices, to ensure
safe and adequate service in air transportation, and to protect
consumers from excessive tarmac delays. The regulation also
supports the Department of Transportation's (Department) strategic
goal of global connectivity by reducing barriers to trade and
enhancing competition.
OMB Control Number 2105-0561
addresses five information collection requirements set forth in the
Department’s airline passenger protection rules: (1) posting of
tarmac delay plans, customer service plans, and contracts of
carriage on carrier Web sites, (2) submission of a narrative report
regarding tarmac delays that last over three hours for domestic
flights and four hours for international flights, (3) adoption and
audit of customer service plans and retention of results, (4)
display of on-time performance data on carrier Web sites, and (5)
submission of a data report for tarmac delays that last over three
hours for domestic flights and four hours for international
flights. Each information collection experienced changes with
respect to associated burdens/costs. The burdens/costs associated
with information collection 3 increased to reflect recent data
showing a greater number of total respondents. Information
collection 1 also saw an increase to burdens/costs reflective of
recent data showing a greater number of respondents as well as
additional time carriers may spend updating the contents of their
customer service plans prior to posting pursuant to new
requirements set forth in 14 CFR 259.6. Additionally, information
collections 2 and 5 saw an increase in associated burdens/costs,
which reflect the same recent respondent data used for information
collections 1 and 3 as well as data showing an increase in the
number of report submissions in recent years. There was also an
increase to the burdens/costs associated with information
collection 4 due to recent data showing an increase in the number
of respondents. Finally, the burdens/costs for all five information
collections were also affected by the fact that the hourly wage and
benefits for legal secretaries and administrative assistants as
reported by the Department of Labor have increased since the last
reinstatement.
$0
No
No
No
No
No
No
No
Daeleen Chesley 202
366-6792
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
60-day notice (003).pdf
DOT Response to OMB re A4A and IATA Comments.docx
Directive 303A - reviewed.doc
Submission of Narrative Report Regarding Excessive Tarmac Delays (Foreign Carriers)