Reinstatement without change of a previously approved collection
No
Regular
09/30/2024
Requested
Previously Approved
36 Months From Approved
1,228
0
1,482
0
10,496
0
The Enhancing Airline Passenger Protections Rule and the Tarmac Delay Rule, as amended, require the following paperwork requirements for each covered carrier: (i) a narrative report about any ground delay that lasts over three hours (for domestic flights) or four hours (for international flights), (ii) an audit of the carrierâs adherence to its Customer Service Plan annually and retention of the results for two years, (iii) the display of information concerning listed flights' on-time performance for the previous month on its website for both its flights and those of its non-reporting code-share carriers, (iv) a data report for all passenger operations that experience a tarmac time of over three hours (for domestic flights) or over four hours (for international flights) at a U.S. airport, and (v) the posting of the carrierâs customer service plan and contract of carriage on its website. The information collection furthers the objectives of 49 U.S.C. §§ 41712, 40101(a)(4), 40101(a)(9), 41702, and 42301 to protect consumers from unfair or deceptive practices, to ensure safe and adequate service in air transportation, and to protect consumers from excessive tarmac delays. The regulation also supports the Department of Transportation's (Department) strategic goal of global connectivity by reducing barriers to trade and enhancing competition.
OMB Control Number 2105-0561 addresses five information collection requirements set forth in the Departmentâs airline passenger protection rules: (1) posting of tarmac delay plans, customer service plans, and contracts of carriage on carrier Web sites, (2) submission of a narrative report regarding tarmac delays that last over three hours for domestic flights and four hours for international flights, (3) adoption and audit of customer service plans and retention of results, (4) display of on-time performance data on carrier Web sites, and (5) submission of a data report for tarmac delays that last over three hours for domestic flights and four hours for international flights.
Each information collection experienced changes with respect to associated burdens/costs. The burdens/costs associated with information collection 3 increased to reflect recent data showing a greater number of total respondents. Information collection 1 also saw an increase to burdens/costs reflective of recent data showing a greater number of respondents as well as additional time carriers may spend updating the contents of their customer service plans prior to posting pursuant to new requirements set forth in 14 CFR 259.6. Additionally, information collections 2 and 5 saw an increase in associated burdens/costs, which reflect the same recent respondent data used for information collections 1 and 3 as well as data showing an increase in the number of report submissions in recent years. There was also an increase to the burdens/costs associated with information collection 4 due to recent data showing an increase in the number of respondents. Finally, the burdens/costs for all five information collections were also affected by the fact that the hourly wage and benefits for legal secretaries and administrative assistants as reported by the Department of Labor have increased since the last reinstatement.
$0
No
No
No
No
No
No
No
Daeleen Chesley 202 366-6792
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.