60-day FRN

2024-16593.pdf

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

60-day FRN

OMB: 2140-0019

Document [pdf]
Download: pdf | pdf
60964

Federal Register / Vol. 89, No. 145 / Monday, July 29, 2024 / Notices

the information session to
[email protected], which
the Department will use to shape the
presentation. Requests for reasonable
accommodation should be made to the
email listed above, on or before July 26,
2024. The Department will consider
requests made after that date but may
not be able to accommodate them. For
more information about the meeting,
please contact ColumbiaRiverTreaty@
state.gov.
Authority: 22 U.S.C. 2651a, 2656; 5
U.S.C. 552.
Jennifer L. Savage,
Director, Office of Canadian Affairs,
Department of State.
[FR Doc. 2024–16607 Filed 7–26–24; 8:45 am]
BILLING CODE 4710–29–P

SURFACE TRANSPORTATION BOARD
60-Day Notice of Intent To Seek
Reinstatement Without Change:
Generic Clearance for the Collection of
Qualitative Feedback on Agency
Service Delivery
Surface Transportation Board.
Notice and request for
comments.

AGENCY:
ACTION:

As part of its continuing effort
to reduce paperwork burdens, and as
required by the Paperwork Reduction
Act of 1995 (PRA), the Surface
Transportation Board (STB or Board)
gives notice that it is requesting from
the Office of Management and Budget
(OMB) a reinstatement without change
of Generic Clearance for the Collection
of Qualitative Feedback on Agency
Service Delivery. This collection was

SUMMARY:

costs and costs of operation,
maintenance, and purchase of services
to provide information. Burden means
the total time, effort, or financial
resources expended by persons to
generate, maintain, retain, disclose, or
provide information to or for a Federal
agency. This includes the time needed
to review instructions; to develop,
acquire, install, and utilize technology
and systems for the purpose of
collecting, validating, and verifying
information, processing and
maintaining information, and disclosing
and providing information; to train
personnel and to be able to respond to
a collection of information, to search
data sources, to complete and review
the collection of information; and to
transmit or otherwise disclose the
information. Submitted comments will
be summarized and included in the
Board’s request for OMB approval.

developed as part of a Federal
Government-wide effort to streamline
the process for seeking feedback from
the public on the Board’s service
delivery.
Comments on this information
collection should be submitted by
September 27, 2024.
ADDRESSES: Direct all comments to
Chris Oehrle, PRA Officer, Surface
Transportation Board, 395 E Street SW,
Washington, DC 20423–0001, or to pra@
stb.gov. When submitting comments,
please refer to ‘‘Paperwork Reduction
Act Comments, Generic Clearance for
the Collection of Qualitative Feedback
on Agency Service Delivery.’’ For
further information regarding this
collection, contact Michael Higgins,
Acting Director, Office of Public
Assistance, Governmental Affairs, and
Compliance, at (202) 245–0284 or at
[email protected]. If you require
an accommodation under the Americans
with Disabilities Act, please call (202)
245–0245.
SUPPLEMENTARY INFORMATION: Comments
are requested concerning: (a) whether
the collection of information is
necessary for the proper performance of
the functions of the agency, including
whether the information shall have
practical utility; (b) the accuracy of the
agency’s estimate of the burden of the
collection of information; (c) ways to
enhance the quality, utility, and clarity
of the information to be collected; (d)
ways to minimize the burden of the
collection of information on
respondents, including through the use
of automated collection techniques or
other forms of information technology;
and (e) estimates of capital or start-up
DATES:

Description of Collection
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 2140–0019.
STB Form Number: None.
Type of Review: Extension without
change.
Respondents: Customers and
stakeholders of the Board.
Number of Respondents, Frequency,
Estimated Time Per Response, and Total
Burden Hours: A variety of instruments
and platforms may be used to collect
information from respondents. The
estimated annual burden hours (277) are
based on the number of collections we
expect to conduct over the requested
period for this clearance, as set forth in
the table below.

ESTIMATED ANNUAL REPORTING BURDEN
Number of
respondents

Type of collection

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Focus Group ....................................................................................................
Comment Card/Brief Survey ............................................................................
Surveys ............................................................................................................

Needs and Uses: The proposed
information collection activity provides
a means to garner qualitative customer
and stakeholder feedback in an efficient
and timely manner, in accordance with
the Administration’s commitment to
improving service delivery. By
qualitative feedback we mean
information that provides useful
insights on perceptions and opinions,
but not statistical surveys that yield
quantitative results that can be
generalized to the population of study.

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15
200
150

This feedback will provide insights into
customer or stakeholder perceptions,
experiences, and expectations; provide
an early warning with issues about how
the Board provides service to the public;
or focus attention on areas where
communication, training, or changes in
operations might improve delivery of
products or services. These collections
will allow for ongoing, collaborative,
and actionable communications
between the Board and its customers
and stakeholders. They will also allow

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Annual
frequency
per response
1
2
2

Hours per
response
2
.17
.6

Total hours
30
67
180

feedback to contribute directly to the
improvement of program management.
The solicitation of feedback will target
areas such as: timeliness,
appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information is not collected, vital
feedback from customers and

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ddrumheller on DSK120RN23PROD with NOTICES1

Federal Register / Vol. 89, No. 145 / Monday, July 29, 2024 / Notices
stakeholders on the Board’s services
will be unavailable.
The Board will only process a
collection under this generic clearance
if it meets the following conditions:
• the collections are voluntary;
• the collections are low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and are low-cost for both
the respondents and the Federal
Government;
• the collections are noncontroversial and do not raise issues of
concern to other Federal agencies;
• any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;
• personally identifiable information
is collected only to the extent necessary
and is not retained;
• information gathered will be used
only internally for general service
improvement and program management
purposes and not for release outside of
the agency;
• information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• information gathered will yield
qualitative information, and the
collections will not be designed or
expected to yield statistically reliable
results or used as though the results are
generalizable to the population of study.
Feedback collected under this generic
clearance provides useful information,
but will not yield data that can be
generalized to the overall population.
Such data uses would require more
rigorous designs than the collections
covered by this notice.
As a general matter, information
collections will not result in any new
system of records containing privacy
information and will not ask questions
of a sensitive nature, such as sexual
behavior and attitudes, religious beliefs,
and other matters that are commonly
considered private.
Under the PRA, a federal agency
conducting or sponsoring a collection of
information must display a currently
valid OMB control number. Comments
submitted in response to this notice may
be made available to the public by the
Board. For this reason, please do not
include in your comments information
of a confidential nature, such as
sensitive personal information or
proprietary information. If you send an
electronic comment (e-file or email),
your email address is automatically
captured and may be accessed if your
comments are made public. Please note

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that responses to this public comment
request containing any routine notice
about the confidentiality of the
communication will be treated as public
comments that may be made available to
the public notwithstanding the
inclusion of the routine notice.

60965

80204, telephone: 720–497–6924, email:
Lisa [email protected]. Normal
business hours are 8 a.m. to 5 p.m.
(mountain time), Monday through
Friday, except State holidays.
SUPPLEMENTARY INFORMATION: Notice is
hereby given that the FHWA and other
Federal agencies have taken final agency
Dated: July 23, 2024.
actions subject to 23 U.S.C. 139(l)(1) by
Eden Besera,
issuing NEPA and section 4(f) decisions
Clearance Clerk.
for the highway projects in the State of
[FR Doc. 2024–16593 Filed 7–26–24; 8:45 am]
Colorado that are listed below. The
BILLING CODE 4915–01–P
actions by the Federal agencies on a
project, and the laws under which such
actions were taken, are described in the
DEPARTMENT OF TRANSPORTATION environmental assessment (EA) and
Section 4(f) Evaluations issued in
Federal Highway Administration
connection with the project and in other
Notice of Final Federal Agency Actions key project documents. The EA or EIS,
and other key documents for the listed
on Proposed Highways in Colorado
projects are available by contacting the
AGENCY: Federal Highway
FHWA or the Colorado Department of
Administration (FHWA), Department of Transportation at the addresses
Transportation (DOT).
provided above. The EA and Finding of
No Significant Impact (FONSI),
ACTION: Notice of limitation on claims
documents can be viewed and
for judicial review of actions by FHWA
downloaded from the websites listed
and other Federal agencies.
below.
SUMMARY: This notice announces actions
This notice applies to all Federal
taken by the FHWA and other Federal
agency decisions on each project as of
agencies that are final. The actions
the issuance date of this notice and all
relate to various proposed highway
laws under which such actions were
projects in the State of Colorado. Those
taken. This notice does not, however,
actions issue National Environmental
alter or extend the limitation period of
Policy Act (NEPA) and section 4(f) of
150 days for challenges to final agency
The Department of Transportation Act
actions subject to previous notices
(section 4(f)) decisions for the following published in the Federal Register.
projects: I–70 Floyd Hill to Veterans
This notice applies to all Federal
Memorial Tunnels EA and FONSI and
agency decisions, actions, approvals,
Vasquez Boulevard I–270 to 64th
licenses and permits on the project as of
Avenue EA and FONSI.
the issuance date of this notice,
including but not limited to those
DATES: By this notice, the FHWA is
arising under the following laws, as
advising the public of final agency
amended:
actions subject to 23 U.S.C. 139(l)(1). A
claim seeking judicial review of the
1. General: National Environmental Policy
Federal agency actions on any of the
Act (NEPA) [42 U.S.C. 4321–4370h]; FederalAid Highway Act [title 23 of the United
listed highway projects will be barred
States Code] and associated regulations [title
unless the claim is filed on or before
23 of the Code of Federal Regulations].
December 26, 2024. If the Federal law
2. Air: Clean Air Act, [42 U.S.C. 7401–
that authorizes judicial review of a
7671(q)] (transportation conformity);
claim provides a time period of less
Intermodal Surface Transportation Efficiency
than 150 days for filing such claim, then Act of 1991, Congestion Mitigation and Air
that shorter time period still applies.
Quality Improvement Program [23 U.S.C.
149].
FOR FURTHER INFORMATION CONTACT:
3. Land: Section 4(f) of The Department of
Stephanie Gibson, Environmental
Transportation Act: [49 U.S.C. 303] Farmland
Program Manager, Federal Highway
Protection Policy Act (FPPA) [7 U.S.C. 4201–
Administration Colorado Division,
4209]. Solid Waste Disposal Act, as amended
12300 W Dakota Avenue, Suite 180,
by the Resource Conservation and Recovery
Lakewood, Colorado 80228, telephone:
Act of 1976 [42 U.S.C. 6901, et seq.];
720–963–3013, email:
Landscaping and Scenic Enhancement
(Wildflowers) [23 U.S.C. 319].
[email protected]. Normal
4. Wildlife: Endangered Species Act [16
business hours are 8:30 a.m. to 5 p.m.
U.S.C. 1531–1544]; Fish and Wildlife
(mountain time), Monday through
Coordination Act [16 U.S.C. 661–667(e)];
Friday, except Federal Holidays. You
Migratory Bird Treaty Act [16 U.S.C. 703–
may also contact Lisa Streisfeld, Region 712]. Plant Protection Act [7 U.S.C. 7701 et
1 Environmental Manager, Colorado
seq.].
Department of Transportation, 222 2829
5. Historic and Cultural Resources: Section
106 of the National Historic Preservation Act
West Howard Place, Denver, Colorado

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File Modified2024-07-27
File Created2024-07-27

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