OMB control number

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 2140-0019 · STB.

OMB 2140-0019

The agency will propose several collections of qualitative feedback (surveys, comment cards and focus groups) from agency stakeholders, in accordance with our commitment to improving service delivery.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2028-02-29 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
2024-22813.pdf Supplementary Document
Supporting Statement for Extension of Generic Clearance for STB 2024 (to ROCIS).pdf Supporting Statement B
Supporting Statement for Extension of Generic Clearance for STB 2024 (to ROCIS).pdf Supporting Statement A
2024-16593.pdf Supplementary Document

All Historical Document Collections

202409-2140-001	Extension without change of a currently approved collection	2024-10-03
202108-2140-001 Approved without change	Extension without change of a currently approved collection	2021-08-30
201809-2140-001 Approved without change	Reinstatement without change of a previously approved collection	2018-09-10
201410-2140-007 Approved without change	Revision of a currently approved collection	2014-10-31
201106-2140-001 Approved without change	New collection (Request for a new OMB Control Number)	2011-07-25
201105-2140-001 Withdrawn	New collection (Request for a new OMB Control Number)	2011-06-15