Generic Clearance for the
Collection of Qualitative Feedback on Agency Service Delivery.
Extension without change of a currently approved collection
No
Regular
08/30/2021
Requested
Previously Approved
36 Months From Approved
10/31/2021
365
365
277
277
0
0
The agency will propose several
collections of qualitative feedback (surveys, comment cards and
focus groups) from agency stakeholders, in accordance with our
commitment to improving service delivery.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.