Information Collection

SNAP Call Center and Telephonic Operations (CCTO) State Survey

IC 272945 under ICR 202410-0584-002 · OMB 0584-0611.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0584-0611 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
SNAPPA_SNAPCCTOSurvey_FinaltoSubmitOMB_toFNS 11.21.24.docx	Instruction
SNAPPA_CCTO survey emails_draft_toFNS 11.15.24.docx	Instruction
SNAPPA_FastTrackOMBClearance SubmissionSNAPCCTOSurvey_FinaltoSubmitOMB_toFNS 11.27.24.docx SNAP CCTO Survey Fast Track OMB Form	IC Document
SNAPPA_CCTOToolkitSurveyPackageCoverSheet_Final_toFNS 11.15.24.docx CTTO Toolkit Cover Sheet for Survey	IC Document
SNAP Call Center and Telephonic Operations (CCTO) State Survey 1.15.25 final.docx SNAP CCTO Toolkit Survey Form OMB Submission	IC Document
SNAPPA_CCTO Survey Screenshots_updated 1.15.25.pdf SNAP CCTO Survey Screenshots	IC Document

IC Title:

SNAP Call Center and Telephonic Operations (CCTO) State Survey

Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Instruction					Yes	Yes	Fillable Printable
Instruction					Yes	Yes	Fillable Printable

Line of Business: Community and Social Services

Subfunction: Social Services

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 53

Number of Respondents for Small Entity: 0

Affected Public: State, Local, and Tribal Governments

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	106	106
Annual IC Time Burden (Hours)	106	106
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
SNAP CCTO Survey Fast Track OMB Form		12/11/2024
CTTO Toolkit Cover Sheet for Survey		12/11/2024
SNAP CCTO Toolkit Survey Form OMB Submission		01/29/2025
SNAP CCTO Survey Screenshots		01/29/2025

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.

Something went wrong when downloading this file. If you have any questions, please send an email to [email protected].