Appendix X(2) - 2.0 - WBSCM User Access & Security

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WBSCM User Security Roles
Table of Contents

1. SDA/ITO ........................................................................................................................................................ 3
1.1 Complaint Specialist - SDA/ITO................................................................................................................. 3

1.2 Order Manager - SDA/ITO ........................................................................................................................ 3
1.3 Org Admin - SDA/ITO ............................................................................................................................... 4
1.4 Recall Contact - External .......................................................................................................................... 5
1.5 Recall Specialist - SDA/ITO ....................................................................................................................... 5
1.6 User Admin - SDA/ITO .............................................................................................................................. 5
1.7 View-Only - SDA/ITO ................................................................................................................................ 5
2. Recipient Agency (RA) ................................................................................................................................... 7
2.1 Order Manager - RA ................................................................................................................................. 7
2.2 Org Admin - RA ........................................................................................................................................ 7
2.3 User Admin - RA....................................................................................................................................... 7
2.4 View-Only - RA ......................................................................................................................................... 8
3. Co-op ............................................................................................................................................................ 9
3.1 Order Manager - Co-op ............................................................................................................................ 9
3.2 Org Admin - Co-op ................................................................................................................................... 9
3.3 User Admin - Co-op.................................................................................................................................. 9
3.4 View-Only - Co-op .................................................................................................................................... 9
4. HQ Receiver ................................................................................................................................................ 11
4.1 Org Admin - HQ ..................................................................................................................................... 11
4.2 Org Admin - Processor HQ ..................................................................................................................... 11
4.3 User Admin - HQ .................................................................................................................................... 11
4.4 View-Only - HQ ...................................................................................................................................... 12
5. Domestic Ship-To ........................................................................................................................................ 13
5.1 Org Admin - Domestic Ship-To ............................................................................................................... 13
5.2 Org Admin - Processor ........................................................................................................................... 13
5.3 User Admin - Domestic Ship-To.............................................................................................................. 13
5.4 View-Only - Domestic Ship-To ................................................................................................................ 13
7. National Warehouse (NW) .......................................................................................................................... 15
March 3, 2022

1

7.1 Org Admin - National Warehouse........................................................................................................... 15
7.2 User Admin - National Warehouse ......................................................................................................... 16
7.3 View-Only - National Warehouse ........................................................................................................... 16
8. Third-Party Barter (SEAM) .......................................................................................................................... 17
8.1 Org Admin - Third-Party Barter .............................................................................................................. 17
8.2 User Admin - Third Party Barter ............................................................................................................. 17
8.3 View-Only - Third Party Barter ............................................................................................................... 17

March 3, 2022

2

1. SDA/ITO
The State Distributing Agency (SDA) and Indian Tribe Organization (ITO) is responsible for making and
enforcing decisions about operations, setting up RA access in WBSCM, ensuring RA staff are trained, and
providing guidance and operational support for RA activities in WBSCM.

1.1 Complaint Specialist - SDA/ITO

A user assigned the Complaint Specialist - SDA/ITO role may enter and review complaints submitted in
WBSCM on behalf of their organization or associated RAs and Co-Ops.
•

Create/Display FNS Complaints

1.2 Order Manager - SDA/ITO

A user assigned the Order Manager - SDA/ITO role can manage orders, maintain delivery dates for Direct-Ship
and National Warehouse deliveries, perform file uploads/downloads for catalogs and orders, run
entitlement/bonus reports, and perform shipment receipts on behalf of their organization or RAs.
Catalog Maintenance
• Display RA Catalog
• Maintain Direct-Ship Delivery Periods
File Uploads/Downloads
• Download Catalog
• Download Purchase Orders
• Download Sales Orders
• Upload SDA Sales Orders
NW Delivery Calendar
• Maintain National Warehouse Delivery Calendar
• NW Delivery Calendar Report
Order Management
• Consolidate Requisitions
• Domestic Order Entry
• Full Truck Load and Transfer Requests
• Redistribute Order Quantities
• Returned FNS Orders
Reports
• Entitlement/Bonus Summary Report
• RA Entitlement/Bonus Detail Report
• SDA Entitlement/Bonus Detail Report
March 3, 2022

3

Shipment Receipts
• Enter Shipment Receipt
• Upload Shipment Receipt

1.3 Org Admin - SDA/ITO

A user assigned the Org Admin - SDA/ITO role can maintain organization data, create and maintain users at
both the SDA and RA level, maintain catalog views, and manage RA entitlement.
Catalog Maintenance
• Display RA Catalog
• Manage RA Catalog Views
Entitlement Management
• SDA Entitlement Budgeting for CACFP
• SDA Entitlement Budgeting for NSIP
• SDA Entitlement Budgeting for NSLP
• SDA Entitlement Budgeting for SFSP
• SDA Entitlement Budgeting for TEFAP
File Uploads/Downloads
• Download Catalog
Manage Users
• Manage Users
• User Security Report
Organization Maintenance
• Create RA Organization
• Update RA Organization
• Create Co-op Organization
• Update Co-op Organization
• Mass Assign/Un-assign Ship-To
• Update my Organization
• Upload New RA Organization
• Upload RA Updates
Back to top

March 3, 2022

4

1.4 Recall Contact - External

A user assigned the Recall Contact – External role is flagged as an SDA/ITO contact that should receive recall
notifications from WBSCM (via email, phone, or SMS text message) in the event of a recall.

1.5 Recall Specialist - SDA/ITO

A user assigned the Recall Specialist - SDA/ITO role can view recall information in WBSCM and complete the
Recall Survey Response Form for recalls in which the SDA/ITO is impacted.
•
•
•

Access Recall Survey Response Form
Display FNS Recall
View Business Partners Impacted by Recall

1.6 User Admin - SDA/ITO

A user assigned the User Admin – SDA/ITO role can create new users as well as update contact information
and assigned roles for users within the SDA/ITO organization. They may also deactivate user accounts for their
organization that are no longer needed.
•
•

Manage Users
User Security Report

1.7 View-Only - SDA/ITO

A user assigned the View-Only - SDA/ITO role has access to order management, material pricing, and
entitlement reports.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Domestic Price Support Report
Domestic Ship-To Contacts Report
Entitlement/Bonus Summary Report
List of Materials
Material Outlay Report
Material Pricing Report
Multi-Food Received Shipment Report
Multi-Food Requisition Report
NW Delivery Calendar Report
Order Status Report
Processing Status Report
RA Entitlement/Bonus Detail Report
Received Shipment Report
Redistribution/Redonation Detail Report
Requisition Status Report
SDA Entitlement/Bonus Detail Report
March 3, 2022

5

•
•
•
•

Stocks at Subcontractor
Value of Commodities Received - RA
Value of Materials Received - Domestic & Price Support
Value of Materials Received - Multi-Food

Back to top

March 3, 2022

6

2. Recipient Agency (RA)
The Recipient Agency (RA) is responsible for creating requisition orders and performing shipment receipts in
WBSCM in coordination with its SDA/ITO.

2.1 Order Manager - RA

A user assigned the Order Manager - RA role can create requisition orders, run the National Warehouse (NW)
Delivery Calendar Report, run entitlement/bonus reports, and perform shipment receipts.
Order Management
• Domestic Order Entry
NW Delivery Calendar
• NW Delivery Calendar Report
Reports
• Entitlement/Bonus Summary Report
• RA Entitlement/Bonus Detail Report
Shipment Receipts
• Enter Shipment Receipt
• Upload Shipment Receipt

2.2 Org Admin - RA

A user assigned the Org Admin - RA role can maintain organization data and view users assigned to its
organization.
•
•
•

Maintain Organization
Manage Users
User Security Report

2.3 User Admin - RA

A user assigned the User Admin - RA role can create new users as well as update contact information and
assigned roles for users within their RA organization. They may also deactivate user accounts that are no
longer needed.
•
•

Manage Users
User Security Report

March 3, 2022

7

2.4 View-Only - RA

A user assigned the View-Only - RA role has access to order management, material pricing, and entitlement
reports.
•
•
•
•
•
•
•
•
•
•
•

Domestic Ship-To Contacts Report
Entitlement/Bonus Summary Report
List of Materials
Material Pricing Report
Multi-Food Received Shipment Report
Multi-Food Requisition Report
RA Entitlement/Bonus Detail Report
Redistribution/Redonation Detail Report
Requisition Status Report
Value of Commodities Received - RA
Value of Materials Received - Multi-Food

Back to top

March 3, 2022

8

3. Co-op
The Co-op organization (if set up by the SDA) may place requisition orders on behalf of member RAs and
review/consolidate RA requisitions before submission to the SDA for approval.

3.1 Order Manager - Co-op

A user assigned the Order Manager - Co-op role can create/manage orders and perform shipment receipts on
behalf of their RAs.
Order Management
• Consolidate Requisitions
• Domestic Order Entry
Shipment Receipts
• Enter Shipment Receipt
• Upload Shipment Receipt

3.2 Org Admin - Co-op

A user assigned the Org Admin - Co-op role can maintain organization data and view users assigned to its
organization and its RAs.
•
•
•

Maintain Organization
Manage Users
User Security Report

3.3 User Admin - Co-op

A user assigned the User Admin - Co-op role can create new users as well as update contact information and
assigned roles for users within their own Co-op organization. They may also deactivate user accounts for their
organization that are no longer needed.
•
•

Manage Users
User Security Report

3.4 View-Only - Co-op

A user assigned the View-Only - Co-op role has access to order management and entitlement/bonus reports.
•
•
•
•
•

Domestic Ship-To Contacts Report
Entitlement/Bonus Summary Report
Multi-Food Received Shipment Report
Multi-Food Requisition Report
RA Entitlement/Bonus Detail Report
March 3, 2022

9

•
•
•
•
•
•

Received Shipment Report
Redistribution/Redonation Detail Report
Requisition Status Report
Value of Commodities Received – RA
Value of Materials Received - Domestic & Price Support
Value of Materials Received - Multi-Food

Back to top

March 3, 2022

10

4. HQ Receiver
The HQ Receiver organization is responsible for managing shipment receipts for a group of ship-to locations.

4.1 Org Admin - HQ

A user assigned the Org Admin - HQ role can download catalogs, perform shipment receipts, and view
organization and user data for its own organization.
File Uploads/Downloads
• Download Catalog
Shipment Receipts
• Enter Shipment Receipt
• Upload Shipment Receipt
Maintain Organization
• Display My Organization
Manage Users
• Manage Users
• User Security Report

4.2 Org Admin - Processor HQ

A user assigned the Org Admin - Processor HQ role can perform inventory allocations and run Processing
reports. This role is assigned by FNS.
•
•
•

Inventory Dashboard
Processing Status Report
Processor Request Report

4.3 User Admin - HQ

A user assigned the User Admin - HQ role can create new users as well as update contact information and
assigned roles for users within their own organization. They may also deactivate user accounts for their
organization that are no longer needed.
•
•

Manage Users
User Security Report

March 3, 2022

11

4.4 View-Only - HQ

A user assigned the View-Only - HQ role has access to order management and material pricing reports.
•
•
•
•
•
•
•
•
•

List of Materials
Material Pricing Report
Multi-Food Received Shipment Report
NW Delivery Calendar Report
Order Status Report
Received Shipment Report
Redistribution/Redonation Detail Report
Requisition Status Report
Stocks at Subcontractor

Back to top

March 3, 2022

12

5. Domestic Ship-To
The Ship-to organization is responsible for performing shipment receipts in WBSCM in coordination with the
SDA/RA or ITO.

5.1 Org Admin - Domestic Ship-To

A user assigned the Org Admin – Ship-To role can download catalogs, perform shipment receipts, and view
organization and user data for its own organization.
•
•
•
•
•
•

Download Catalog
Enter Shipment Receipt
Maintain Organization (Display My Organization)
Manage Users
Upload Shipment Receipt
User Security Report

5.2 Org Admin - Processor

A user assigned the Org Admin - Processor role can perform inventory allocations and run Processing reports.
This role is assigned by FNS.
•
•
•

Inventory Dashboard
Processing Status Report
Processor Request Report

5.3 User Admin - Domestic Ship-To

A user assigned the User Admin – Domestic Ship-To role can create new users as well as update contact
information and assigned roles for users within their own ship-to organization. They may also deactivate user
accounts for their organization that are no longer needed.
•
•

Manage Users
User Security Report

5.4 View-Only - Domestic Ship-To

A user assigned the View-Only - Domestic Ship-To role has access to order management and material pricing
reports.
•
•
•
•

List of Materials
Material Pricing Report
Multi-Food Received Shipment Report
NW Delivery Calendar Report
March 3, 2022

13

•
•
•
•
•

Order Status Report
Received Shipment Report
Redistribution/Redonation Detail Report
Requisition Status Report
Stocks at Subcontractor

Back to top

March 3, 2022

14

7. National Warehouse (NW)
The National Warehouse (NW) is responsible for provisioning commodities for multi-food orders and managing
multi-food inventory in WBSCM.

7.1 Org Admin - National Warehouse

A user assigned the Org Admin – National Warehouse role can perform shipment receipts for replenishment
orders, maintain NW delivery calendar, perform warehouse management transactions, and view user data for
its own organization.
•

•

•
•

Order Processing
o Shipment Receipts
 Enter Shipment Receipt
 Upload Shipment Receipt
o NW Delivery Calendar
 Maintain National Warehouse Delivery Calendar
 NW Delivery Calendar Report
Warehouse Management
o Delivery Management
 Outbound Delivery Monitor
o Inventory Management
 Block Stock
 Display Material Document
 Display Warehouse Stocks of Material
 Stock on Posting Date
 Stock Overview - Display Inventory
o Batch Management
 Batch Information Cockpit
 Batch Where-Used List
 Display Inventory Batch
 Modify Inventory Batch
 View MRP Created PRs
o File Uploads/Downloads
 National Warehouse Orders to be Filled
 Upload BOLs from National Warehouse
 Upload National Warehouse Inventory
Manage Users
User Security Report

March 3, 2022

15

7.2 User Admin - National Warehouse

A user assigned the User Admin - National Warehouse role can create new users as well as update contact
information and assigned roles for users within their own NW organization. They may also deactivate user
accounts for their organization that are no longer needed.
•
•

Manage Users
User Security Report

7.3 View-Only - National Warehouse

A user assigned the View-Only - National Warehouse role has access to NW inbound/outbound order reports
and material pricing reports.
•
•
•
•
•

List of Materials
Material Pricing Report
Multi-Food Received Shipment Report
Multi-Food Requisition Report
National Warehouse Replenishment Report

Back to top

March 3, 2022

16

8. Third-Party Barter (SEAM)
8.1 Org Admin - Third-Party Barter

A user assigned the Org Admin - Third-Party Barter role can download sales order and update orders via the
Mass Order update screen.
•
•

Download Sales Order
Mass Order Update

8.2 User Admin - Third Party Barter

A user assigned the User Admin - Third-Party Barter role can create new users as well as update contact
information and assigned roles for users within their own organization. They may also deactivate user accounts
for their organization that are no longer needed.
•
•

Manage Users
User Security Report

8.3 View-Only - Third Party Barter

The View-Only - Third-Party Barter role currently provides no additional views or reports for users. For this
reason, this security role does not need to be assigned.

Back to top

March 3, 2022

17

WBSCM New User Registration
Job Aid
A WBSCM account must first be created by the User Administrator or the user’s organization. Once this account is created, WBSCM automatically generates a
registration email that is sent to the user with steps to create an eAuthentication (eAuth) ID and link it to their WBSCM account. This email should be saved until the eAuth
ID has successfully been linked to the WBSCM account(s).

Register WBSCM Account

Create eAuth ID
Step 1: Create new eAuth ID
(If an existing eAuth ID exists, skip to Step 2 of the Registration email.)
v Enter a unique email address that has not previously been associated with
an eAuth ID (such as for previous access to WBSCM).
v Select the appropriate type of eAuth ID based on the user’s role:
➢ Customer/Vendors/Business Partners → Customer
➢

USDA Federal Employees/Affliates/Contractors → USDA
Employee/Contractor

➢

USAID Federal Employees/Affiliates/Contractors → Other Federal
Employee/Contractor

v The registration link is only valid for 30 minutes; this link can be resent
from the eAuth website.
v USAID Internal users must complete Identity Verification. From the eAuth
Update Account page, select Verify My Identity, accept the terms of
service, and provide the required information. In-person identity
verification is available at USDA Service Center/Local Registration Authority
(LRA) location.

Helpful Tips:

March 14, 2022

Step 2: Link to WBSCM
v Click the unique link listed under Step 2 of the WBSCM Account

Registration email.
v Accept the Rules of Behavior to link the eAuth ID and WBSCM account.

If the Rules of Behavior are not accepted the WBSCM account gets
locked.
v An active eAuth ID can be linked to more than one WBSCM account.
Upon logging into future WBSCM sessions, the user can select the
desired account from a Selection screen. If a desired WBSCM account is
not listed on the Selection screen, it may be due to one of the following
reasons:
➢ The Rules of Behavior have not been accepted
➢ There is a Last Name and Email Address mismatch between the
eAuth ID and the WBSCM Account
➢ The WBSCM Account is locked/inactive
➢ The WBSCM Account is a legacy account (prior to 6/26/2020)

v Chrome is the recommended browser for the registration process.
v Bookmark the WBSCM website: https://portal.wbscm.usda.gov/
Additional available resources:
v WBSCM New User Registration Video
v eAuthentication Tips and Support Job Aid
v Multiple WBSCM Account Registration Job Aid

© WBSCM Training – Proprietary

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