The Dodd-Frank Wall Street Reform and Consumer Protection Act charges the Consumer Financial Protection Bureau with researching, analyzing, and reporting on topics relating to the Bureau's mission including consumer behavior, consumer awareness, and developments in markets for consumer financial products and services. To improve its understanding of how consumers engage with financial markets, the Bureau has successfully used surveys under its âMaking Ends Meetâ program. The âMaking Ends Meetâ program has also used the Bureau's Consumer Credit Information Panel (CCIP) as a frame to survey people about their experiences in consumer credit markets. The Bureau seeks approval for two yearly surveys under the âMaking Ends Meetâ program. These surveys solicit information on the consumer's experience related to household financial shocks, particularly shocks related to the economic effects of the COVIDâ19 pandemic, how households respond to those shocks, and the role of savings to help provide a financial buffer.
The first survey will be a follow-up to respondents from the Bureau's 2023 âMaking Ends Meetâ survey to better understand household financial experiences dealing with medical debt as well as consumers' interactions with various financial products. The second survey will go to a new sample of consumers from the CCIP and will address several topics of interest to the Bureau possibly including the impact of natural disasters and other environmental events, credit shopping behavior, additional follow-up regarding debt collection, and the assessment of various fees throughout the financial services ecosystem.
PL:
Pub.L. 111 - 203 1013
Name of Law: Dodd-Frank Wall Street Reform and Consumer Protection Act,
PL:
Pub.L. 111 - 203 1021
Name of Law: Dodd-Frank Wall Street Reform and Consumer Protection Act,
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.