[ATSDR] Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Revision of a currently approved collection
No
Regular
12/12/2024
Requested
Previously Approved
36 Months From Approved
02/28/2025
24,900
24,900
21,225
21,225
0
0
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. Each project-specific information collection (GENIC) will be submitted to OMB for approval. This is an extension request. ATSDR is requesting no changes in the annual time burden of 7,075 hours or in the annual number of respondents of 8,300.
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.