FY25-MAP Survey 1

OMB Control # 3137-0101
Expiration Date XX/XX/XXXX

End-of-Program Survey for Museums

Thank you for participating in the Museum Assessment Program (MAP).

If you have not yet reviewed your Final MAP Report, please do so and return to this survey when you are ready.

As part of the program, we ask all institutions to complete a survey at the end of the program and one year following their experience. Your feedback helps us understand where the program can improve, what aspects are most valuable, and provides useful information to share with our funders and stakeholders.

To be eligible to apply for a MAP Implementation Stipend, this survey must be submitted on behalf of the institution.

Thank you in advance for sharing your honest feedback with us.

(*Required)

About your Institution

*What is the name of your institution?

Please note: we only ask for the name to confirm completion of the survey.

* Type of MAP Assessment

• Organizational

• Collections Stewardship

• Education and Interpretation

• Community and Audience Engagement

Approximately, collectively how many hours a week did the institution spend on the MAP process?

The WORKBOOK

* Thinking about the MAP Workbook, please indicate your agreement with the following statements:

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
The MAP Workbook had educational value for my institution.
The MAP Workbook helped us discuss important institutional priorities.
The MAP Workbook helped us make a change or take action.

	No Difficulty	Some Difficulty	Great Difficulty
Finding time to complete the workbook
Dividing tasks among colleagues
Getting buy-in or support from leadership to complete the MAP workbook
Aligning activities or workbook to our institutional priorities
Finding answers to the questions asked and/or locating resources
Using or filling in the MAP Workbook (e.g., format, navigation)

If said some or great difficulty for any of these, what could have helped to reduce these issues?

* Thinking about the Activities included in the MAP Workbook, please rate the following statements:

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Activity instructions were clear and easy to follow.
Activities were achievable within the timeframe provided.
Activities helped us discuss important institutional priorities.
Activities helped us make a change or take action.

The Workbook Activity that helped our museum the most was:

* Please share the greatest benefit(s) of the MAP Workbook experience for your institution's staff and/or governing authority:

Optional

Please share any additional recommendations or comments about the MAP Workbook(itself or the experience completing it):

The SITE VISIT

* Please rate your overall experience with the site visit:

• Poor

• Fair

• Good

• Excellent

• Superior

If you said poor or fair, explain why:

As a result of the site visit, to what extent did your institution...?

	Not at All	Somewhat	Mostly	Greatly
Gain perspective by seeing itself through an outsider’s lens
Gain awareness of changes to be made
Discuss topics that were previously off-limits or uncomfortable
Demonstrate commitment to making changes
Make adjustments to day-to-day operations or approach

Please share any examples of these or other gains made by your institution due to the site visit:

The PEER REVIEWER

(If you had more than one Peer Reviewer, please rate them collectively.)

* To what extent did/was your Peer Reviewer...?

	Not at All	Somewhat	Mostly	Greatly
Have a good understanding of your institution’s goals and objectives for participating in MAP
Familiar with the your MAP materials (e.g., MAP Workbook)
Well prepared
Clearly explain their role and expectations for the visit
Thoughtfully ask questions or gather information
A good match for your institution

* To what extent was your Peer Reviewer...?

(If you had more than one Peer Reviewer, please rate them collectively).

	Not at All	Somewhat	Mostly	Greatly
Easy to communicate with
An adept listener
Respectful of staff and governing authority
Helpful in identifying a path to your goals
Supportive and collegial

Please share any additional comments about your Peer Reviewer or the site visit experience.

The FINAL REPORT (from the Peer Reviewer)

* Which aspects of your report were especially helpful in making immediate changes or helping with long-term planning?

*Is there anything that would have made your final MAP report better/more useful?

MAP Process: Institutional Well-Being

* Please indicate the degree to which MAP did the following for your institution…

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Served as a professional development opportunity for staff/governing authority/volunteers
Helped us critically consider our institution’s operations and procedures
Enabled us to identify our strengths
Allowed us to identify challenges our institution faces
Identified ways to address challenges we face
Developed our confidence in our ability to make institutional change
Gave us a better understanding of standards and professional practices in the museum field
Provided the staff and governing authority a better understanding of their roles and responsibilities
Facilitated engagement with our governing body
Fostered internal communication or teamwork

Please share any additional examples of how MAP impacted the institution’s well-being.

*Regarding DEAI (Diversity, Equity, Accessibility & Inclusion), to what extent did your institution gain:

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Awareness of successes
Awareness of its challenges
Ability to address challenges

Please share any examples of DEAI growth in your institution due to MAP.

MAP Process: Operations

*Please indicate the degree to which MAP improved the following:

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Increased awareness of our institution’s identity, role, and/or mission
Improved governance structure and/or engagement
Improved policy and procedures
Improved collections stewardship (e.g., policy, physical storage, staffing, funding)
Improved internal efficiency within operations or infrastructure
Improved our exhibits and/or programs
Improved our facilities
Improved our staffing structure and/or management (e.g., change to positions or job descriptions, reporting lines, salaries)
Increased our data collection and/or included regular review of our data
Improved human safety (e.g., reducing physical risk, security systems)
Improved financial management/oversight
Improved strategic planning and prioritizing
Improved funding strategies and /or positioning for funding

Please share any additional examples of how MAP positively impacted operations.

MAP Process: Skill Building

*On a scale of 1-5, please rate the extent to which MAP helped build staff (paid or unpaid) skill sets or professional capacity?

1= Not at all (no development/growth)

2

3= Somewhat

4

5 = Greatly

*On a scale of 1-5, please rate the extent to which MAP has helped build the governing authority members’ skill sets or professional capacity?

1= Not at all (no development/growth)

2

3= Somewhat

4

5 = Greatly

*What skill sets or areas/types of growth in professional capacity were most gained through the MAP process?

MAP Process: External audiences and partners

*Please indicate the degree to which MAP improved the following:

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Improved engagement with community members or potential partners and stakeholders
Increased partnerships with other entities to collaborate or work toward shared goals
Improved approach to marketing or membership
Improved online visitor experiences (e.g., website, social media)
Improved visitor experience (e.g., exhibits, wayfinding, accessibility, gallery engagement)

Please share any additional examples of how your museum improved its efforts with external audiences and partners due to MAP

MAP Process: Future plans

*Please indicate the degree to which MAP has contributed to the following:

	Not at All	Somewhat	Greatly	N/A; Not relevant for our MAP
Advanced our work toward accreditation or reaccreditation
Encouraged us to do another assessment program (Museum Assessment Program, STEPS, CAP)
Encouraged us to apply for Core Documents Verification

* Has your institution created or updated any of the following core documents because of your MAP participation?

Check all that apply.

	Created	Updated	Plans to create	Plans to update	No change planned
Mission Statement
Strategic Institutional Plan
Code of Ethics
Collections Management Policy
Disaster Preparedness and Emergency Response Plan

Challenges

*Did any of the following make participating in MAP difficult?

• Devoting time to the MAP process

• Participation from museum staff

• Participation from museum’s governing authority

• Director turnover

• Staff turnover

• Internal communication about results

• Agreement on institutional priorities

• Funding or resources

• Other: _________________

If you checked off any item in this list, what resources or process changes could MAP implement to help future participants facing the same challenges?

OVERALL

Overall Experience with MAP

* Please rate your overall experience with the MAP Program.

• Poor

• Fair

• Good

• Excellent

• Superior

If you said poor or fair, explain why:

* How likely is it that you would recommend MAP to colleagues at other institutions?

0 (Not at all likely)	1	2	3	4	5	6	7	8	9	10 (Very likely)

* In just a few words, please share the most important way the MAP experience overall has changed or strengthened your institution.