The Office of Personnel Management
(OPM) leads Federal agencies in shaping human resources management
(HRM) systems to effectively recruit, develop, manage and retain a
high quality and diverse workforce. We need to solicit input from
our customers to measure our performance in providing services that
are citizen-centered, results-oriented and market-based.
Performance surveys are valuable tools to gather information about
our customers' view of our performance so we can design and
implement new ways to improve our service to meet their needs. Our
customers include the general public, Federal benefit recipients,
Federal agencies and Federal employees. This meets all requirements
for Executive Order 12862 and OMB Memorandum 93-14.
Three new surveys are being
added to this collection: The Leadership for Inclusion Survey
(L4I), the Leadership for Engagement Survey (L4E), and the DEIA
Pulse Survey. For the remaining three surveys, the following
updates have been made: The OPM Leadership 360™ survey content was
reviewed and some changes were made, including refreshing some
items to update the language and/or better reflect current
terminology, revamping the response scale in an effort to increase
response variance, and changing some item language to make it more
gender neutral (e.g., updated language such as “he or she” to
“they”). For the Leadership Potential Assessment, some item
language was changed to make it more gender neutral (e.g., updated
language such as “he or she” to “they”). Minor changes were also
made to the instructions of the Leadership Profiler to match our
new survey platform. None of the above updates constitute any
significant change in hourly burden, which is why they have
remained the same. However, due to inflation and rise in cost since
the last request for approval, some program adjustments have been
necessitated and reflected in the cost burden.
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.