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ETA - CareerOneStop Customer Experience Form
Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) for the Department of Labor (DOL)
OMB: 1225-0093
IC ID: 262029
OMB.report
DOL/DM
OMB 1225-0093
ICR 202503-1225-001
IC 262029
( )
Documents and Forms
Document Name
Document Type
ETA - CareerOneStop Customer Experience Form
Form and Instruction
2023 API Customer Satisfaction Survey Questions
2023 API Customer Satisfaction Survey Questions OMB Approval 8_25_2023.docx
touchpoints.app.cloud.gov/touchpoints/f67c621c/submit
Form and Instruction
CareerOneStop API-ICR OMB Response August 2023 revised 8-24-2023_clean.docx
Supplemental Supporting Statement
IC Document
API Customer Satisfaction Email.docx
Email Invitation with Survey Link
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
ETA - CareerOneStop Customer Experience Form
Agency IC Tracking Number:
IC Status:
Unchanged
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Form and Instruction
N/A
2023 API Customer Satisfaction Survey Questions
2023 API Customer Satisfaction Survey Questions OMB Approval 8_25_2023.docx
https://touchpoints.app.cloud.gov/touchpoints/f67c621c/submit
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
Workforce Management
Subfunction:
Training and Employment
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
3,000
Number of Respondents for Small Entity:
0
Affected Public:
Private Sector
Private Sector:
Businesses or other for-profits, Not-for-profit institutions
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
3,000
0
0
0
0
3,000
Annual IC Time Burden (Hours)
150
0
0
0
0
150
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
Supplemental Supporting Statement
CareerOneStop API-ICR OMB Response August 2023 revised 8-24-2023_clean.docx
09/05/2023
Email Invitation with Survey Link
API Customer Satisfaction Email.docx
09/05/2023
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.