OMB control number
Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) for the Department of Labor (DOL)
OMB 1225-0093 ยท DOL/DM.
OMB 1225-0093
This information collection activity provides a means to garner customer and stakeholder feedback in an efficient, timely manner in accordance with the Administration's commitment to improving customer service delivery as discussed in Section 280 of OMB Circular A-11. As discussed in OMB guidance, agencies should identify their highest-impact customer journeys (using customer volume, annual program cost, and/or knowledge of customer priority as weighting factors) and select touchpoints/transactions within those journeys to collect feedback.
The latest form for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) for the Department of Labor (DOL) expires 2027-01-31 and is listed under ICR 202507-1225-002.
Latest Forms, Documents, and Supporting Material
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202507-1225-002 | No material or nonsubstantive change to a currently approved collection | 2025-07-10 | ||
| 202504-1225-002 | No material or nonsubstantive change to a currently approved collection | 2025-04-11 | Approved without change | |
| 202503-1225-001 | No material or nonsubstantive change to a currently approved collection | 2025-03-03 | ||
| 202312-1225-004 | Extension without change of a currently approved collection | 2023-12-29 | Approved without change | |
| 202308-1225-003 | No material or nonsubstantive change to a currently approved collection | 2023-08-29 | Approved without change | |
| 202202-1225-001 | New collection (Request for a new OMB Control Number) | 2022-02-16 | Approved without change |
OMB Details
Survey for Soliciting Feedback for DEEOIC.
Federal Enterprise Architecture: Energy - Energy Resource Management
| Form | Name | Electronic access | Type |
|---|---|---|---|
| Form 1 | Survey for Soliciting Feedback for DEEOIC. | Paper Only | Form and instruction |
Review document collections for all forms, instructions, and supporting documents - including paper/printable forms.