Information Collection Request

Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) for the Department of Labor (DOL)

ICR 202312-1225-004 · OMB 1225-0093 · Received in OIRA

Forms and Documents
DocumentTypeStatusAvailability
ETA CareerOneStop Customer Experience Form Form and Instruction Unchanged Repair queued
OWCP Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC)from Authorized Representatives Form and Instruction Unchanged Repair queued
OWCP Medical Bill Processing Questionnaire Form and Instruction Unchanged Repair queued
OSHA Screening Survey for SGE Focus Group for VPP Modernization Form and Instruction Unchanged Repair queued
OSHA SGE Focus Group for VPP Modernization Form Unchanged Repair queued
ETA - CareerOneStop Customer Experience Form Form and Instruction Unchanged Repair queued
Customer Experience and Equity Assessment Survey Form and Instruction Unchanged Repair queued
Voluntary Demographic Information Form and Instruction Unchanged Missing upstream
Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Form and Instruction Unchanged Repair queued
Wireframe Testing for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Website Form and Instruction Unchanged Repair queued
Customer Experience Survey for Claimants who are Attending Black Lung Outreach Events Form Unchanged Repair queued
DOL OWCP Black Lung - Claimants with Pending Claim Form Unchanged Repair queued
CareerOneStop Customer Experience Form Form and Instruction Unchanged Repair queued
DOL OWCP Division of Energy Employees Occupational Illness Compensation (DEEOIC) - Web Survey for Soliciting Feedback - Spanish Form and Instruction Unchanged Repair queued
DOL OWCP Web Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Energy Document Portal Form and Instruction Unchanged Repair queued
OWCP DEEOIC Outreach Event Feedback Form Form Unchanged Repair queued
OWCP Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) - Final Decision on a Part E Wage Loss/Impairment Claim Form and Instruction Unchanged Repair queued
Employee Training Administration- Job Seeking and Career Advancement Customer Interviews Form and Instruction Unchanged Repair queued
Tree Testing for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Website Form and Instruction Unchanged Repair queued
Quantitative Web User Experience Testing (Rapid) Survey for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Website Form and Instruction Unchanged Repair queued
Customer Interviews for Soliciting Feedback about the Department of Labor Employment and Benefits Security Administration Form and Instruction Unchanged Repair queued
Recruiting and Screening Customers for Customer Interviews for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Form and Instruction Unchanged Repair queued
OWCP Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) from Claimants with Initial Claims for Home Health Care Form and Instruction Unchanged Repair queued
Paper Survey for Soliciting Feedback for OWCP Division of Energy Employees Occupational Illness Compensation (DEEOIC) from Resource Center Customers Form and Instruction Unchanged Repair queued
Federal Black Lung Program Customer Experience Survey Form Unchanged Missing upstream
Form Form 1 Electronic Survey for Soliciting Feedback for the Heat Illness Prevention Campaign Newsletter Form Unchanged Repair queued
CareerOneStop Customer Experience Form Form and Instruction Unchanged Repair queued
OWCP Longshore Voluntary Demographic Information Form and Instruction Unchanged Repair queued
Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC)from Authorized Representatives Form and Instruction Unchanged Repair queued
OWCP Customer Feedback at Outreach Event for Division of Energy Employees Occupational Illness Compensation (Paper) Form and Instruction Unchanged Repair queued
OWCP Longshore ECOMP - Help Us Improve Our Program Form and Instruction Unchanged Repair queued
Web Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Energy Document Portal Form and Instruction Unchanged Repair queued
OWCP Web-based Survey for Soliciting Webinar Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Form and Instruction Unchanged Missing upstream
OWCP Paper Survey for Medical Travel Reimbursement (DEEOIC) Form and Instruction Unchanged Repair queued
Form 1 Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Form and Instruction Unchanged Repair queued
Form 1 Phone Survey for Soliciting Feedback for DEEOIC Form and Instruction Unchanged Repair queued
Form 1 Survey for Soliciting Feedback for DEEOIC. Form and Instruction Unchanged Repair queued
New ICR Template_A11 Section 280 Clearance 11 16 23.docx Supplementary Document Uploaded 2023-12-22 Repair queued
Supporting Statement B for DOL A 11 Section 280 Improving Customer Experience final.docx Supporting Statement B Uploaded 2023-12-22 Repair queued
1225-0093 Supporting Statement 2023 final.docx Supporting Statement A Uploaded 2023-12-21 Repair queued
IC Document Collections
IC IDCollectionTypeStatusForm
264005 ETA CareerOneStop Customer Experience Form Form and Instruction Unchanged
264003 OWCP Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC)from Authorized Representatives Form and Instruction Unchanged
263803 OWCP Medical Bill Processing Questionnaire Form and Instruction Unchanged
262079 OSHA Screening Survey for SGE Focus Group for VPP Modernization Form and Instruction Unchanged
262075 OSHA SGE Focus Group for VPP Modernization Form Unchanged
262029 ETA - CareerOneStop Customer Experience Form Form and Instruction Unchanged
261458 OWCP Customer Experience Survey for Feedback on Claimants Who Recently Received a Denied Decision Instruction Unchanged
261169 Quantitative Web User Experience Testing (Rapid) Survey for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Website Other-Form, Instruction, and Consent Form Unchanged
260777 Customer Experience and Equity Assessment Survey Form and Instruction Unchanged
260771 Voluntary Demographic Information Form and Instruction Unchanged
260593 Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Form and Instruction Unchanged
260486 Wireframe Testing for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Website Form and Instruction Unchanged
260125 Customer Experience Survey for Claimants who are Attending Black Lung Outreach Events Form Unchanged
259961 DOL OWCP Black Lung - Claimants with Pending Claim Form Unchanged
259440 CareerOneStop Customer Experience Form Form and Instruction Unchanged
259320 DOL OWCP Division of Energy Employees Occupational Illness Compensation (DEEOIC) - Web Survey for Soliciting Feedback - Spanish Form and Instruction Unchanged
259319 DOL OWCP Web Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Energy Document Portal Form and Instruction Unchanged
259126 OSHA Voluntary Protection Program (VPP) Participants and Special Government Employee Customer Interviews Instruction Unchanged
258583 OWCP DEEOIC Outreach Event Feedback Form Form Unchanged
258294 OWCP Focus groups for collecting customer feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Instruction Unchanged
257874 OWCP Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) - Final Decision on a Part E Wage Loss/Impairment Claim Form and Instruction Unchanged
257454 Employee Training Administration- Job Seeking and Career Advancement Customer Interviews Form and Instruction Unchanged
257303 Tree Testing for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Website Form and Instruction Unchanged
257302 Quantitative Web User Experience Testing (Rapid) Survey for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Website Form and Instruction Unchanged
257301 Customer Interviews for Soliciting Feedback about the Department of Labor Employment and Benefits Security Administration Form and Instruction Unchanged
257300 Recruiting and Screening Customers for Customer Interviews for Soliciting Feedback for the Department of Labor Employment and Benefits Security Administration Form and Instruction Unchanged
256742 OWCP Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) from Claimants with Initial Claims for Home Health Care Form and Instruction Unchanged
256615 OWCP Black Lung Worker's Compensation Program End-to-End Experience Customer Interviews Instruction Unchanged
256614 OWCP DEEOIC End-to-End Experience Customer Interviews Instruction Unchanged
255605 Paper Survey for Soliciting Feedback for OWCP Division of Energy Employees Occupational Illness Compensation (DEEOIC) from Resource Center Customers Form and Instruction Unchanged
255161 Federal Black Lung Program Customer Experience Survey Form Unchanged
254662 Electronic Survey for Soliciting Feedback for the Heat Illness Prevention Campaign Newsletter Form Unchanged
254463 CareerOneStop Customer Experience Form Form and Instruction Unchanged
253908 OWCP Longshore Voluntary Demographic Information Form and Instruction Unchanged
253784 Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC)from Authorized Representatives Form and Instruction Unchanged
253764 OWCP Customer Feedback at Outreach Event for Division of Energy Employees Occupational Illness Compensation (Paper) Form and Instruction Unchanged
253693 OWCP Longshore ECOMP - Help Us Improve Our Program Form and Instruction Unchanged
253323 Web Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Energy Document Portal Form and Instruction Unchanged
253286 OWCP DEEOIC Focus Groups Instruction Unchanged
251709 OWCP Web-based Survey for Soliciting Webinar Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Form and Instruction Unchanged
251501 OWCP Paper Survey for Medical Travel Reimbursement (DEEOIC) Form and Instruction Unchanged
251426 OWCP DEEOIC Revised Phone Survey Instruction Unchanged
250452 Paper Survey for Soliciting Feedback for Division of Energy Employees Occupational Illness Compensation (DEEOIC) Form and Instruction Unchanged
249532 Phone Survey for Soliciting Feedback for DEEOIC Form and Instruction Unchanged
246995 Survey for Soliciting Feedback for DEEOIC. Form and Instruction Unchanged
ICR Details
StatusReceived in OIRA
Agency/SubagencyDOL/DM
OMB Control No1225-0093
Type of Information CollectionExtension without change of a currently approved collection
Previous ICR Reference No202308-1225-003
Date Submitted to OIRA1969-12-31
Requested Expiration Date1969-12-31