Information Collection

ETA - CareerOneStop Customer Experience Form

IC 262029 under ICR 202312-1225-004 · OMB 1225-0093.

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1225-0093 can be found here:

Documents and Forms

Documents and forms in this information collection
Document Name	Document Type
ETA - CareerOneStop Customer Experience Form	Form and Instruction
2023 API Customer Satisfaction Survey Questions 2023 API Customer Satisfaction Survey Questions OMB Approval 8_25_2023.docx touchpoints.app.cloud.gov/touchpoints/f67c621c/submit	Form and Instruction
2023 API Customer Satisfaction Survey Questions 2023 API Customer Satisfaction Survey Questions OMB Approval 8_25_2023.docx touchpoints.app.cloud.gov/touchpoints/f67c621c/submit	Form and Instruction
CareerOneStop API-ICR OMB Response August 2023 revised 8-24-2023_clean.docx Supplemental Supporting Statement	IC Document
CareerOneStop API-ICR OMB Response August 2023 revised 8-24-2023_clean.docx Supplemental Supporting Statement	IC Document
API Customer Satisfaction Email.docx Email Invitation with Survey Link	IC Document
API Customer Satisfaction Email.docx Email Invitation with Survey Link	IC Document

IC Title:

ETA - CareerOneStop Customer Experience Form

Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

table that charts list of instruments
Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	N/A	2023 API Customer Satisfaction Survey Questions	2023 API Customer Satisfaction Survey Questions OMB Approval 8_25_2023.docx	https://touchpoints.app.cloud.gov/touchpoints/f67c621c/submit	Yes	Yes	Fillable Fileable

Line of Business: Workforce Management

Subfunction: Training and Employment

Privacy Act System of Records

Title:

FR Citation:

Number of Respondents: 3,000

Number of Respondents for Small Entity: 0

Affected Public: Private Sector

Private Sector: Businesses or other for-profits, Not-for-profit institutions

Percentage of Respondents Reporting Electronically: 100 %

table that charts list of burden
	Requested	Previously Approved
Annual Number of Responses for this IC	3,000	3,000
Annual IC Time Burden (Hours)	150	150
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

table that charts IC Documents
Title	Document	Date Uploaded
Supplemental Supporting Statement	CareerOneStop API-ICR OMB Response August 2023 revised 8-24-2023_clean.docx	09/05/2023
Email Invitation with Survey Link	API Customer Satisfaction Email.docx	09/05/2023

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.