COS TouchPoints Survey Questions

Improving Customer Experience (OMB Circular A-11, Section 280 Implementation) for the Department of Labor (DOL)

COS TouchPoints survey questions UPdated 12_8_2023

OMB: 1225-0093

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Screen capture from TouchPoints survey instrument

2023-2024 CareerOneStop Customer Satisfaction Survey Questions

Public reporting burden for this survey is estimated to average 3 minutes per response. The burden estimate includes the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and submitting the survey. Completing this survey is voluntary. The OMB control number for the survey is OMB No.: 1225-0093, expiring February 29, 2024.


































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File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorNeary, Michelle - OASAM OCIO
File Modified0000-00-00
File Created2024-08-02

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