VA.gov VFS - ChatB VA.gov VFS - ChatBot Questionnaire - 01202023 HF

Clearance for A-11 Section 280 Improving Customer Experience Information Collection

VA.gov VFS - ChatBot Questionnaire - 01202023 HF

VA.gov A-11 Surveys

OMB: 2900-0876

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Did you find what you were looking for today?
Yes
No
What are you trying to do on VA.gov today?
Please don't enter personal information into the text box.
This includes your name, address, Social Security
Number, medical information or anything else that
someone could use to identify you.

Which of the following describes you?
Veteran
Active Duty
Dependent of beneficiary of a Veteran
Spouse / relative of Veteran
Other
Please select your age range.
17 or under
18-24
25-34
35-44
45-54
55-64
65-74
75-84
85+
I'd prefer not to answer
How did this interaction change your trust in Veterans
Affairs?
Decreased my trust
Somewhat decreased my trust
Neither increased nor decreased my trust
Somewhat increased my trust
Increased my trust

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