Clinical Contact Center Survey-Update Burden

Clearance for A-11 Section 280 Improving Customer Experience Information Collection

OMB: 2900-0876

IC ID: 261190

Documents and Forms
Document Name
Document Type
Other-Survey Instrument
Other-Survey Instrument
IC Document
IC Document
IC Document
IC Document
Information Collection (IC) Details

View Information Collection (IC)

Clinical Contact Center Survey-Update Burden
 
Unchanged
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Survey Instrument Clinical Contact Center Survey Instrument.pdf Yes Yes Fillable Fileable

Health Health Care Services

Veterans, Dependents of Veterans, and Veteran Beneficiaries  86 FR 6992

13,400 0
   
Individuals or Households
 
   100 %

  Requested Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 13,400 0 0 0 0 13,400
Annual IC Time Burden (Hours) 893 0 0 0 0 893
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
Clinical Contact Center Survey ICR Template_A11 Section 280 Clearance ECCC Clinical Care.docx 07/21/2023
Clinical Contact Center Sample Plan Service Level Measurement -ECCC Clinical Care 071423.docx 07/21/2023
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
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