Public Contact Team Survey

Clearance for A-11 Section 280 Improving Customer Experience Information Collection

Documents and Forms

Document Name Document Type
Form PCT survey Public Contact Team Survey Form and Instruction
Form PCT survey Public Contact Team Survey Form and Instruction
PCT survey PCT survey PCT survey wireframe_approved.docx Form and Instruction
PCT survey PCT survey PCT survey wireframe_approved.docx Form and Instruction
ICR Template_A11 Section 280 Clearance_Public Contact Team_20240214.pdf PCT Survey IC Document
ICR Template_A11 Section 280 Clearance_Public Contact Team_20240214.pdf PCT Survey IC Document

Information Collection (IC) Details

IC Title:	Public Contact Team Survey	Agency IC Tracking Number:	2900-087 - Public Contact Team Survey

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	PCT survey	PCT survey	PCT survey wireframe_approved.docx		Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Records & Statistical Mgt

Privacy Act System of Records
Title: Veterans, Dependents of Veterans, and Veteran Beneficiaries	FR Citation: 86 FR 6992

Number of Respondents: 9,842	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	9,842	9,842
Annual IC Time Burden (Hours)	820	820
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
PCT Survey	ICR Template_A11 Section 280 Clearance_Public Contact Team_20240214.pdf	02/14/2024

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.