Marine Corps Lodging Guest Registration and Feedback

Forms and Documents

Document	Type	Status	Availability
0712-0001_PIA_1.3.2024.pdf	Supplementary Document	Uploaded 2025-04-09	Repair queued
0712-0001_SSA_8.18.2025.docx	Supporting Statement A	Uploaded 2025-08-18	Available
0712-0001_ADN_PAS_MockUp_1.29.2025.docx	Supplementary Document	Uploaded 2025-04-09	Available
0712-0001_Reservation Confirmation Email.pdf	Supplementary Document	Uploaded 2025-04-09	Available
0712-0001_SSB_4.1.2025.docx	Supporting Statement B	Uploaded 2025-04-09	Repair queued
0712_0001_Guest Registration and Check-in Standards_1.29.2025.docx	Supplementary Document	Uploaded 2025-04-09	Available

IC Document Collections

IC ID	Collection	Type	Status	Form
235008	Marine Corps Lodging Guest Registration System	Other-Web System Screenshots	Modified
235007	Customer Service Feedback Survey	Other-Feedback Survey	Modified

ICR Details

OMB Control No: 0712-0001	ICR Reference No: 202504-0712-001
Status: Active	Previous ICR Reference No: 202302-0712-001
Agency/Subagency: DOD/USMC	Agency Tracking No:
Title: Marine Corps Lodging Guest Registration and Feedback
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 12/09/2025
Retrieve Notice of Action (NOA)	Date Received in OIRA: 08/19/2025
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2028	36 Months From Approved	12/31/2025
Responses	29,979	0	16,650
Time Burden (Hours)	3,404	0	1,888
Cost Burden (Dollars)	129,977	0	63,986

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Abstract: Marine Corps Community Services (MCCS) collects information to administer Marine Corps lodging reservations and services. The collection supports room assignments, registration and payment, eligibility verification, occupancy tracking, customer satisfaction, and marketing. Information is gathered through a point-of-sale system and a voluntary customer feedback survey that is accessible to all guests via an email sent following their stay. Public respondents include service member family members and dependents, contractors, and other authorized patrons who provide information online, by phone, or in person when making or updating reservations. Data are used to ensure efficient lodging operations, improve service delivery, and inform program management.

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Authorizing Statute(s): US Code: 10 USC 8041 Name of Law: Headquarters, Marine Corps: function; composition
   US Code: 10 USC 8013 Name of Law: Secretary of the Navy
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 105553	12/27/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 40068	08/18/2025
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
Customer Service Feedback Survey
Marine Corps Lodging Guest Registration System

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	29,979	16,650	0	13,329	0	0
Annual Time Burden (Hours)	3,404	1,888	0	1,516	0	0
Annual Cost Burden (Dollars)	129,977	63,986	0	65,991	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Respondent burden has increased because additional lodging facilities have become available for registration, increasing the overall number of responses. The time per response has not increased for either collection instrument.

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Annual Cost to Federal Government: $945,750

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 08/19/2025

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