To: Jamie Wilson
Office of Information and Regulatory Affairs (OIRA)
Office of Management and Budget (OMB)
From: Vanessa Duran
Centers for Medicare Services (CMS)
Medicare Drug Benefit and C&D Data Group (MDBG)
Date: April 24, 2025
Subject: Medicare Advantage, Medicare Part D, and Medicare Fee-For-Service Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey (CMS-R-246, OMB 0938-0732)
This memo requests approval of non-substantive changes to the approved information collection, Medicare Advantage, Medicare Part D, and Medicare Fee-For-Service Consumer Assessment of
Healthcare Providers and Systems (CAHPS) Survey (CMS-R-246, OMB 0938-0732).
Background
OMB approved the revised collection on November 13, 2024 to include a voluntary question about the receipt of unfair treatment due to a variety of factors, including sexual orientation and gender identification.
Overview of Requested Changes
Pursuant to Executive Order 14168, “Defending Women From Gender Ideology Extremism and Restoring Biological Truth to the Federal Government”, CMS is proposing to remove the voluntary sexual orientation and gender identity response option from the voluntary question about unfair treatment on the Medicare Advantage (MA) and Medicare Fee-For-Service (FFS) CAHPS surveys.
This change removes two response options from a voluntary question and makes the form shorter. It does not add any new questions, requests for information, or available response options. We do not expect a change in burden. Upon receiving OMB approval, CMS will promptly update the survey instrument, guidance manuals, webpages, etc., and communicate these changes to the survey vendors. We are requesting OMB’s approval of the non-substantive changes as soon as possible to comply with the executive orders.
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Nguyen, AnhViet (CMS/CM) |
| File Modified | 0000-00-00 |
| File Created | 2025-05-19 |