30-day notice

Federal Register / Vol. 90, No. 104 / Monday, June 2, 2025 / Notices
DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
Intent To Request Revision From OMB
of One Current Public Collection of
Information: Aviation Security
Customer Satisfaction Performance
Measurement Passenger Survey
Transportation Security
Administration, DHS.
ACTION: 60-Day notice.
AGENCY:

The Transportation Security
Administration (TSA) invites public
comment on one currently approved
Information Collection Request (ICR),
Office of Management and Budget
(OMB) control number 1652–0013, that
we will submit to OMB for a revision in
compliance with the Paperwork
Reduction Act (PRA). The ICR describes
the nature of the information collection
and its expected burden. The collection
involves surveying travelers to measure
customer satisfaction with their aviation
security screening experience in an
effort to manage TSA’s performance at
the airport more efficiently.
DATES: Send your comments by August
1, 2025.
ADDRESSES: Comments may be emailed
to [email protected] or delivered to
the TSA PRA Officer, Information
Technology (IT), TSA–11,
Transportation Security Administration,
6595 Springfield Center Drive,
Springfield, VA 20598–6011.
FOR FURTHER INFORMATION CONTACT:
Christina A. Walsh at the above address,
or by telephone (571) 227–2062.
SUPPLEMENTARY INFORMATION:

ddrumheller on DSK120RN23PROD with NOTICES1

SUMMARY:

Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation will be
available at https://www.reginfo.gov
upon its submission to OMB. Therefore,
in preparation for OMB review and
approval of the following information
collection, TSA is soliciting comments
to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and

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(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.
Information Collection Requirement
OMB Control Number 1652–0013;
Aviation Security Customer Satisfaction
Performance Measurement Passenger
Survey. TSA, with OMB’s approval, has
conducted surveys of passengers at
airports nationwide and now seeks
approval to continue this effort. The
surveys are administered using an
intercept methodology. The intercept
methodology uses TSA personnel who
are not in uniform to approach
passengers immediately following their
screening experience and offer, but not
require, the opportunity to complete a
survey. The surveyors will have their
identification displayed, showing they
are government employees or
contractors. TSA uses the intercept
methodology to randomly select
passengers to complete the survey (such
as by approaching one out of every 10
passengers in a given screening area) in
an effort to gain survey data
representative of the most relevant
passenger demographics to capture data
from a wide range of passengers,
including passengers who—
• Travel on weekdays or weekends;
• Travel in the morning, mid-day, or
evening;
• Pass through each of the different
security screening locations in the
airport;
• Are subject to more intensive
screening of their baggage or person;
and
• Experience different volume
conditions and wait times as they
proceed through the security
checkpoints.
Each survey includes no more than 10
questions. All questions concern aspects
of the passenger’s security screening
experience and are designed to help
TSA identify areas in need of
improvement. Participation is always
voluntary.
Before each survey collection at an
airport, TSA personnel determine
whether to offer individuals a chance to
participate using a printed card, an
online portal accessed with a QR code
link, or using a tablet or similar device.
The method selected is usually based on
the objective of a particular collection.
For example, if internet access is
limited, a paper-based survey would be
more appropriate than using tablets
displaying an online survey. Passengers
may be given an opportunity to respond

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23351

in writing to the survey questions on the
customer satisfaction card and
depositing the card in a drop-box at the
airport. In other situations, passengers
may be provided an opportunity to
follow a QR code link to an online
survey or following a link listed on a
printed card to an online survey).
Section 3(c) of Executive Order 14168
of January 20, 2025 (Defending Women
from Gender Ideology Extremism and
Restoring Biological Truth to the
Federal Government) requires Federal
agencies to use the term ‘‘sex’’ and not
‘‘gender’’ in all applicable agency
policies and documents. In compliance
with this section of the Executive Order,
TSA is revising the collection by
removing the optional question which
uses the term ‘‘gender.’’ TSA is
requesting approval of the revision of
the information collection.
TSA personnel have the capability to
conduct this survey at approximately 25
airports each year. Based on prior
survey data and research, TSA estimates
384 responses from the passengers at
each airport. The average number of
respondents is estimated to be 9,600 per
year (384 passengers × 25 airports). TSA
estimates that the time it takes to
complete the survey either online or by
writing on the form ranges from 3 to 7
minutes, with an average of 5 minutes
(0.083 hours) per respondent. Therefore,
the annual burden is 800 hours (9,600
responses × 0.083 hours).
Dated: May 28, 2025.
Christina A. Walsh,
Paperwork Reduction Act Officer, Office of
Information Technology, Transportation
Security Administration.
[FR Doc. 2025–09949 Filed 5–30–25; 8:45 am]
BILLING CODE 9110–05–P

DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
Extension of Agency Information
Collection Activity Under OMB Review:
TSA Customer Comment Tools
Transportation Security
Administration, DHS.
ACTION: 30-Day notice.
AGENCY:

This notice announces that
the Transportation Security
Administration (TSA) has forwarded the
Information Collection Request (ICR),
Office of Management and Budget
(OMB) control number 1652–0030,
abstracted below to OMB for an
extension of the currently approved
collection under the Paperwork
Reduction Act (PRA). The ICR describes

SUMMARY:

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23352

Federal Register / Vol. 90, No. 104 / Monday, June 2, 2025 / Notices

the nature of the information collection
and its expected burden. This collection
allows customers to provide feedback to
TSA about their experiences with TSA’s
processes and procedures, to request
information or request assistance at the
TSA checkpoint, and to report security
threats and vulnerabilities.
DATES: Send your comments by July 2,
2025. A comment to OMB is most
effective if OMB receives it within 30
days of publication.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to https://www.reginfo.gov/
public/do/PRAMain. Find this
particular information collection by
selecting ‘‘Currently under Review—
Open for Public Comments’’ and by
using the find function.
FOR FURTHER INFORMATION CONTACT:
Christina A. Walsh, TSA PRA Officer,
Information Technology, TSA–11,
Transportation Security Administration,
6595 Springfield Center Drive,
Springfield, VA 20598–6011; telephone
(571) 227–2062; email TSAPRA@
dhs.gov.
TSA
published a Federal Register notice,
with a 60-day comment period soliciting
comments, of the following collection of
information on March 17, 2025 (90 FR
12333). TSA did not receive any
comments on the notice.

SUPPLEMENTARY INFORMATION:

ddrumheller on DSK120RN23PROD with NOTICES1

Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation will be
made available at https://
www.reginfo.gov upon its submission to
OMB. Therefore, in preparation for
OMB review and approval of the
following information collection, TSA is
soliciting comments to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological

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collection techniques or other forms of
information technology.
Information Collection Requirement
Title: TSA Customer Comment Tools.
Type of Request: Extension of a
currently approved collection.
OMB Control Number: 1652–0030.
Forms(s): NA.
Affected Public: Travelling public.
Abstract: The TSA Contact Center
continues to serve as the main portal of
communication for the traveling public.
TSA provides airport passengers with
TSA Customer Comment Cards to
provide feedback, complaints, or
compliments. In addition, TSA provides
passengers with six electronic methods
of providing feedback to TSA regarding
their experiences with TSA security
procedures. The following online forms
are available at www.tsa.gov/contact/
contact-forms: Complaint, TSA
PreCheck®, Compliment, TSA Cares,
Request for Information, and Security
Issues. The collection of information
allows TSA to evaluate and address
customer concerns about security
procedures and policies. The TSA
Contact Center provides a receipt to any
person who submits an electronic form
or email to TSA as required by 49 CFR
1503.3(a).
Estimated Annual Number of
Respondents: 261,046.
Estimated Annual Burden Hours:
21,649.
Dated: May 28, 2025.
Christina A. Walsh,
Paperwork Reduction Act Officer,
Information Technology, Transportation
Security Administration.
[FR Doc. 2025–09948 Filed 5–30–25; 8:45 am]
BILLING CODE 9110–05–P

DEPARTMENT OF HOMELAND
SECURITY
Transportation Security Administration
[Docket No. TSA–2004–17131]

Extension of Agency Information
Collection Activity Under OMB Review:
Aircraft Repair Station Security
Transportation Security
Administration, DHS.
ACTION: 30-Day notice.
AGENCY:

This notice announces that
the Transportation Security
Administration (TSA) has forwarded the
Information Collection Request (ICR),
Office of Management and Budget
(OMB) control number 1652–0060,
abstracted below to OMB for review and
approval of an extension of the
currently approved collection under the

SUMMARY:

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Paperwork Reduction Act (PRA). The
ICR describes the nature of the
information collection and its expected
burden. The collection involves
recordkeeping requirements and
petitions for reconsideration for certain
aircraft repair stations.
DATES: Send your comments by July 2,
2025. A comment to OMB is most
effective if OMB receives it within 30
days of publication.
ADDRESSES: Written comments and
recommendations for the proposed
information collection should be sent
within 30 days of publication of this
notice to https://www.reginfo.gov/
public/do/PRAMain. Find this
particular information collection by
selecting ‘‘Currently under Review—
Open for Public Comments’’ and by
using the find function.
FOR FURTHER INFORMATION CONTACT:
Christina A. Walsh, TSA PRA Officer,
Information Technology, TSA–11,
Transportation Security Administration,
6595 Springfield Center Drive,
Springfield, VA 20598–6011; telephone
(571) 227–2062; email TSAPRA@
tsa.dhs.gov.
SUPPLEMENTARY INFORMATION: TSA
published a Federal Register notice,
with a 60-day comment period soliciting
comments, of the following collection of
information on March 26, 2025, 90 FR
13772. TSA did not receive any
comments on the notice.
Comments Invited
In accordance with the Paperwork
Reduction Act of 1995 (44 U.S.C. 3501
et seq.), an agency may not conduct or
sponsor, and a person is not required to
respond to, a collection of information
unless it displays a valid OMB control
number. The ICR documentation is
available at https://www.reginfo.gov
upon its submission to OMB. Therefore,
in preparation for OMB review and
approval of the following information
collection, TSA is soliciting comments
to—
(1) Evaluate whether the proposed
information requirement is necessary for
the proper performance of the functions
of the agency, including whether the
information will have practical utility;
(2) Evaluate the accuracy of the
agency’s estimate of the burden;
(3) Enhance the quality, utility, and
clarity of the information to be
collected; and
(4) Minimize the burden of the
collection of information on those who
are to respond, including using
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms of
information technology.

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