Customer Experience with Washington Headquarters Services

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Documents and Forms

Document Name Document Type
Customer Experience with Washington Headquarters Services.pdf ice.disa.mil/svy.cfm?customer Other-Survey
WHS Customer Experience Quarterly Survey_One-Pager.docx One-Pager Customer Experience with WHS Survey IC Document
WHS Quartery Survey Sample Email_9.11.2020.pdf Sample Email to Respondents IC Document

Information Collection (IC) Details

IC Title:	Customer Experience with Washington Headquarters Services	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			Customer Experience with Washington Headquarters Services.pdf	https://ice.disa.mil/svy.cfm?customer	Yes	Yes	Fillable Fileable

Line of Business: Defense and National Security

Subfunction: Operational Defense

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 800	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	800	800
Annual IC Time Burden (Hours)	67	67
Annual IC Cost Burden (Dollars)	483	483

Documents for IC

Title	Document	Date Uploaded
One-Pager Customer Experience with WHS Survey	WHS Customer Experience Quarterly Survey_One-Pager.docx	05/19/2022
Sample Email to Respondents	WHS Quartery Survey Sample Email_9.11.2020.pdf	05/18/2022

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.