OMB.report

Federal forms, ICRs, and supporting documents

OMB control number

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 0704-0553 · DOD/DODDEP.

OMB 0704-0553

Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, the Department of Defense (hereafter “the Agency”) seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.

The latest form for Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2028-08-31 and is listed under ICR 202505-0704-008.

Latest Forms, Documents, and Supporting Material

Latest forms, documents, and information collections
DocumentType
PC_202505-0704-008_062325_102242_1.pdfPublic Comments
0704-0553_SSB_5.27.25.docxSupporting Statement B
0704-0553_SSB_5.27.25.docxSupporting Statement B
0704-0553_SSA_8.27.25.docxSupporting Statement A
0704-0553_SSA_5.27.25.docxSupporting Statement A
Office of Spouse Employment Discussions with Discontinuing MSEP Partners Other-Discussion
National Domestic Violence Hotline Collaboration with Family Advocacy Program Pilot-Pilot Site Personnel Other-Protocol
Hearing Center of Excellence Voice of the Customer Survey Other-Web Survey
Office of Spouse Employment Human Centered Design Discussions Other-Discussion Guide
JB Charleston Integrated Prevention Office Training Feedback Surveys Other-Web Survey
Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Specialty Consultations and Coaching Other-Survey
Customer Satisfaction of Military OneSource Call Center - Document Translation and Language Interpretation Other-Survey
Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Education and Outreach Materials Other-Survey
Customer Satisfaction of Military Community Support Programs Services - Military OneSource Call Center Counseling Other-Survey
DOD Survivor Symposium Other-Survey
Military OneSource Triage Experience Survey Other-Survey
National Resource Directory Survey Other-Survey
Radiology Patient Satisfaction Survey Other-Web survey
Laboratory Patient Satisfaction Survey Other-Web Survey
Pharmacy Patient Satisfaction Survey Other-web survey
MCRDSD Behavioral Health Programs Feedback Surveys Other-Web Survey
Military Community Outreach Feedback Form Other-Survey
Customer Satisfaction of Military Community Support Programs Services Other-Survey
Arlington National Cemetery Events and Ceremonies Satisfaction Survey Other-Web Survey
Survey of Healthcare Needs of Beneficiaries Age 65+ Other-Web Survey
DAF Enlisted Training Corps (ETC) End of Course Survey Other-Web Survey
West Point Band Performance Feedback Survey Other-Web Survey
Security Training eLearning End-of-Course Feedback Survey Other-Web Survey
Security Training ILT End-of-Course Feedback Survey Other-Web Survey
Marine Corps Exchange (MCX) Main Store Feedback Survey Other-Web Survey
MCCS Lejeune-New River Race Event Survey Other-Web Survey
Arlington National Cemetery Visitor Survey Other-Web Survey
Security Training Learning Evaluation Survey Other-Web Survey
Security Training VILT End-of-Course Feedback Survey Other-Web Survey
TRICARE Competitive Plans Demonstration (CPD) Beneficiary Satisfaction Surveys Other-Web Survey
Security Training Webinar Feedback Survey Other-Web Survey
Global Nurse Advice Line (GNAL) Wrap-Around Pilot Patient Experience Survey Other-Web Survey
Forensic eXploitation Department Customer Service Feedback Survey Other-Web Survey
DoD Housing Resident Satisfaction Survey Other-Survey
DoD Virtual Diabetes Self-Management Education and Support (DoD DSMES) Patient Experience Feedback Survey Other-Web Survey
DAF Community Involvement Plan (CIP) Community Surveys Other-Survey
Marine Corps Systems Command (MARCORSYSCOM) Vendor Survey Other-Web Survey
Patient Experience Informal Interviews Other-Interview Questions
dha.mil Website Satisfaction Surveys Other-Web Survey
Pharmacy Patient Satisfaction Survey Other-Script
User feedback from the DOD Survivor Symposium Other-Survey
National Security Space Institute (NSSI) End of Course Survey Other-Web Survey
Marine Corps Recruiting Depot (MCRD) San Diego Spouses Survey for MCFTB Event Planning Improvement Other-Survey
USMC SAPR Services Satisfaction Survey Other-Web Survey
USMC Behavioral Programs Standardized Satisfaction Survey Other-Web Survey
Marine Corps Exchange (MCX) Main Store Feedback Survey Other-Web Survey
Military OneSource Triage Experience Survey Other-Survey
Nurse Advice Line Patient Experience Survey Other-Survey
Customer Satisfaction Incentive Surveys Other-Survey
Tinker Air Force Base Provisioning Conference Satisfaction Survey Other-Web Survey
Marine Corps Exchange (MCX) Marine Mart Customer Feedback Survey Other-Web Survey
DOD Survivor Symposium User Feedback Survey Other-Protocol
Public Health Messaging Survey Other-Survey
DoD Housing Resident Satisfaction Survey Other-Survey
Tulsa District Boater and Stakeholder Feedback Surveys Other-Survey
CDAO Agile Adoption Feedback Questionnaire Other-Web Survey
Naval Hospital Rota Access to Care Survey Other-Survey
Military Health System Electronic Health Record End User Survey Other-survey
Air Education and Training Command (AETC) Technical Training Management System (TTMS) End of Course Survey Other-Survey
IV Access Patient Survey Other-Survey
Military Community Outreach Feedback Survey Other-Survey
Tier 1, 2 and 3 Helpdesk Customer Satisfaction Feedback Survey Other-Survey
Customer Feedback on Marine Corps Community Services (MCCS) Food and Beverage Activities Other-Web Survey
Camp Butler Youth Sports Program Surveys Other-Survey
Pulse User Feedback Survey Other-Survey
Customer Satisfaction of Military Community Support Programs Services – MCSP Site Visits Other-Survey
DOD Survivor Symposium User Feedback Survey Other-Survey
Fresh Meat and Produce Customer Satisfaction Survey Other-Survey
Air University "Final 4" Exit Survey Other-Survey
Air University International Officer School (IOS) Follow-On and Site Surveys Other-Survey
Air University International Officer School (IOS) Exit Surveys Other-Survey
CATMS Touchpoints Survey Other-Survey
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling Other-Survey
Customer Satisfaction of Military OneSource Call Center - Specialty Services Other-Survey
MHS Facilities Design Survey Other-Telephone Survey
TRICARE.mil and Health.mil Website Satisfaction Surveys Other-Web Survey
JB Charleston EFMP-Family Support Survey Other-Survey
Hill AFB Pharmacy Satisfaction Survey Other-Survey
Patient Navigator Pilot Survey Other-Web Survey
Lejeune-New River School Age Care Child Youth Programs Survey Other-Paper Survey
Domestic Abuse Victims Advocate Certification and Training Evaluation Plan (PWS 4.3) – DAVA Training Feedback Other-Survey
Marine Corps Community Services (MCCS) Market Assessment Focus Group Other-Focus Group Protocol
Forensic eXploitation Department Post-Mentorship Feedback Survey Other-Web Survey
West Point Band Performance Feedback Survey Other-Web Survey
Accredo TRICARE Specialty Pharmacy Survey Other-Telephone Survey
Department of Defense Domestic Abuse Victim Advocate (DAVA) feedback for the National Organization of Victim Advocates (NOVA) information session Other-Survey
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling Other-Survey
Customer Satisfaction of Military OneSource Call Center - Specialty Services Other-Survey
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Support Services Other-Survey
NSA Candidate Feedback Survey Other-Survey
Military Childcare Family User Survey and Program User Survey Other-Survey
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Special Populations Other-Survey
JPSR Office Hour Survey Other-Survey
Comment Card for soliciting feedback from people attending the Heartland Band 2023 SOUNDS of the SEASON musical production Other-Suvey
Forensic eXploitation Department Internal Training Feedback Survey Other-Web Survey
Matter of Balance Program Other-Interview guide
Mark Center LEED Transportation and Human Experience Survey Other-Survey
Enterprise Task Management Software Solution (ETMS2) Training and Customer Satisfaction Survey Other-Web Survey
Digital Front Door Virtual Health for Beneficiaries Other-Survey
WHS Customer Experience Survey Other-Survey
Military OneSource Call Center Feedback Other-Survey
Team Submarine (TSUB) Core Values ACT Campaign Pulse Check Survey Other-Web Survey
DHA J-5 Town Hall Other-Survey
Advana Contractor User Survey Other-Survey
Voluntary Environmental Cleanup Communication and Outreach Initiative (ECCOI) Community Member Questionnaire Other-Web Survey
PEO MLB Voice of the Customer (VoC) Survey Other-Web Survey
Customer Feedback on the Marine Corps Exchange (MCX) DoD Issued ID Card Scan Pilot Other-Survey
Fixed Asset Module Implementation Survey Other-Survey Instrument
637th Training Group Defense Language Institute English Language Center (DLIELC) Post Graduate Survey Other-Survey
DSCA Regional Center AM&E Program Survey Other-
DAF Applications and A1 Applications Online Feedback Surveys Other-Web Survey
Customer Satisfaction of Military Community Support Programs Services Other-Survey
Columbia Class Program Office (PMS 397) Professional Growth and Empowerment Event Reaction Survey Other-Web Survey
Quarterly Pentagon, Mark Center, and Suffolk Building Parking Survey Other-Screenshot
NAVSUP FLC Bahrain Foreign Workforce Climate Survey Other-Web Survey
Marshall Center Alumni Survey 2002-2022 Other-Web Survey
MilLife Learning Foresee Feedback Questionnaire Other-Survey
Columbia Class Program Office 2022 Workforce Survey Other-Web Survey
DISA Hosting and Compute Center (HaCC) Customer Outreach Other-Screenshots
Security Content Automation Protocol (SCAP) Compliance Checker Survey Other-Web Survey
Armed Services Vocational Aptitude Battery (ASVAB) Stakeholder Focus Group Study Other-Script
Mark Center Transportation Management Plan Employee Survey Other-Survey
Soliciting Feedback on U.S. Transportation Command's International Logistics Symposium Other-Survey
JOMIS milSuite Survey Other-Survey
Climate Literacy Pulse Check Questionnaire Other-Survey
DoD Forensics and Biometrics Enterprise Architecture Working Group (FBEAWG) Feedback Survey Other-Web Survey
A&S Communications Survey Other-Web Survey (Microsoft Forms)
Integrated Services Division (ISD) Customer Satisfaction Survey (Kiosk) Other-Kiosk Screenshot
Essence Product Survey Other-Survey
2022 Insider Threat Virtual Conference Survey Other-Web Survey
Customer Experience with Washington Headquarters Services Other-Survey
637th Training Group (TRG)/Defense Language Institute English Language Center (DLIELC) Graduate Survey Other-Survey
HMIRS Feedback Surveys Other-Web Survey
EventPLUS Program Evaluation of the Transition Assistance Program (TAP) and Yellow Ribbon Reintegration Program (YRPP) Other-Survey
BCITS Customer Satisfaction Survey Other-Survey
The Threat Lab/PERSEREC Core Training Evaluation Other-Survey
IPPS-A Customer Support Survey Other-Web Survey
DoD Housing Resident Satisfaction Survey Other-Survey
DLA Supplier Satisfaction Survey Other-Survey
CDSE eLearning End-of-Course Feedback Survey Other-Web Survey
CDSE Webinar Feedback Survey Other-Web Survey
CDSE VILT End-of-Class Feedback Survey Other-Web Survey
CDSE Training Application Survey Other-Web Survey
CDSE Supervisor Training Evaluation Survey Other-Web Survey
CDSE Insider Threat Awareness End-of-Course Feedback Other-Web Survrey
CDSE ILT End-of-Class Feedback Survey Other-Web Survey
$en$e Beta/Summative Testing Other-Survey
DoD Hearing Center of Excellence JHASIR Training Survey Other-Survey
DoD Hearing Center of Excellence Customer Satisfaction Survey Other-Survey
DoDEA Customer Satisfaction Survey - Teachers Other-Survey
DoDEA Customer Satisfaction Survey - Parent/Sponsor Other-Survey
Counseling on Access to Lethal Means (CALM) Annual Survey Other-Survey
DMDC Customer Satisfaction Surveys Other-Survey
Regulations Team Training Course Feedback Survey Other-Survey
DoD Office of Information Management Post-Webinar Survey Other-Survey
DoD Issuance Online Training Feedback Other-Survey
TRICARE Award Fee Provider Survey Other-Survey
Clinical Support Tools Feedback Survey Other-Survey
Military Health System Electronic Health Record End User Survey Other-Survey
DP3 Foundational Course Student Survey Other-Survey
Office of Military Commissions Pulse Survey Privileged Attorney Communication/Work Product Other-Survey
AFN Now Satisfaction Surveys Other-Survey
Executive Health Services Feedback Survey Other-Survey
Pharmacy Program Satisfaction Survey Other-Survey

All Historical Document Collections

Historical document collections
ReferenceFilingReceivedConcludedAction
202505-0704-008 Revision of a currently approved collection 2025-05-28
202203-0704-006 Revision of a currently approved collection 2022-03-29 Approved without change
201909-0704-018 No material or nonsubstantive change to a currently approved collection 2019-10-01 Improperly submitted and continue
201909-0704-011 No material or nonsubstantive change to a currently approved collection 2019-10-01 Approved without change
201902-0704-006 Extension without change of a currently approved collection 2019-02-15 Approved without change
201512-0704-010 New collection (Request for a new OMB Control Number) 2016-03-08 Approved without change