Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 0704-0553

Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, the Department of Defense (hereafter “the Agency”) seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.

The latest form for Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2022-03-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
0704-0553_SSA_3.28.22.docx Supporting Statement A
0704-0553_SSB_3.9.22.docx Supporting Statement B
IPPS-A Customer Support Survey Other-Web Survey
CDSE eLearning End-of-Course Feedback Survey Other-Web Survey
CDSE Webinar Feedback Survey Other-Web Survey
CDSE VILT End-of-Class Feedback Survey Other-Web Survey
CDSE ILT End-of-Class Feedback Survey Other-Web Survey
DoD Hearing Center of Excellence JHASIR Training Survey Other-Survey
DoD Hearing Center of Excellence Customer Satisfaction Survey Other-Survey
DoDEA Customer Satisfaction Survey - Teachers Other-Survey
DoDEA Customer Satisfaction Survey - Parent/Sponsor Other-Survey
Counseling on Access to Lethal Means (CALM) Annual Survey Other-Survey
Regulations Team Training Course Feedback Survey Other-Survey
DoD Office of Information Management Post-Webinar Survey Other-Survey
DoD Issuance Online Training Feedback Other-Survey
TRICARE Award Fee Provider Survey Other-Survey
Clinical Support Tools Feedback Survey Other-Survey
Military Health System Electronic Health Record End User Survey Other-Survey
DP3 Foundational Course Student Survey Other-Survey
Office of Military Commissions Pulse Survey Privileged Attorney Communication/Work Product Other-Survey
AFN Now Satisfaction Surveys Other-Survey
Executive Health Services Feedback Survey Other-Survey
Pharmacy Program Satisfaction Survey Other-Survey

All Historical Document Collections

202203-0704-006 Approved without change	Revision of a currently approved collection	2022-03-29
201909-0704-018 Improperly submitted and continue	No material or nonsubstantive change to a currently approved collection	2019-10-01
201909-0704-011 Approved without change	No material or nonsubstantive change to a currently approved collection	2019-10-01
201902-0704-006 Approved without change	Extension without change of a currently approved collection	2019-02-15
201512-0704-010 Approved without change	New collection (Request for a new OMB Control Number)	2016-03-08

OMB Details

Boating Survey for Lake Stakeholders

Federal Enterprise Architecture: Defense and National Security - Operational Defense