Information Collection Request

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 202203-0704-006 · OMB 0704-0553 · Historical Active

Forms and Documents

Forms and supporting documents for this ICR
DocumentTypeStatusAvailability
0704-0553_SSA_3.28.22.docx Supporting Statement A Uploaded 2022-03-28 Repair queued
0704-0553_SSB_3.9.22.docx Supporting Statement B Uploaded 2022-03-17 Repair queued

IC Document Collections

Information collection document groups
IC IDCollectionTypeStatusForm
275232 DAF Community Involvement Plan (CIP) Community Surveys Other-Survey New
275219 Marine Corps Systems Command (MARCORSYSCOM) Vendor Survey Other-Web Survey New
275180 Air Force Combined Mishap Reduction System Surveys for 96 TW & 53 WG Other-Survey New
275179 Patient Experience Informal Interviews Other-Interview Questions New
275178 Patient Journey Mapping Journals Other-Journey Map Journal New
274464 dha.mil Website Satisfaction Surveys Other-Web Survey New
273652 Pharmacy Patient Satisfaction Survey Other-Script New
273649 User feedback from the DOD Survivor Symposium Other-Survey New
273406 National Security Space Institute (NSSI) End of Course Survey Other-Web Survey New
273219 Marine Corps Recruiting Depot (MCRD) San Diego Spouses Survey for MCFTB Event Planning Improvement Other-Survey New
272867 USMC SAPR Services Satisfaction Survey Other-Web Survey New
272864 USMC Behavioral Programs Standardized Satisfaction Survey Other-Web Survey New
272358 Marine Corps Exchange (MCX) Main Store Feedback Survey Other-Web Survey New
272306 Military OneSource Triage Experience Survey Other-Survey New
272233 Nurse Advice Line Patient Experience Survey Other-Survey New
272227 Customer Satisfaction Incentive Surveys Other-Survey New
272072 Tinker Air Force Base Provisioning Conference Satisfaction Survey Other-Web Survey New
271788 Marine Corps Exchange (MCX) Marine Mart Customer Feedback Survey Other-Web Survey New
271785 DOD Survivor Symposium User Feedback Survey Other-Protocol New
271535 Public Health Messaging Survey Other-Survey New
271320 DoD Housing Resident Satisfaction Survey Other-Survey New
271142 Tulsa District Boater and Stakeholder Feedback Surveys Other-Survey New
270771 CDAO Agile Adoption Feedback Questionnaire Other-Web Survey New
270708 Naval Hospital Rota Access to Care Survey Other-Survey New
270645 Military Health System Electronic Health Record End User Survey Other-survey New
270193 Air Education and Training Command (AETC) Technical Training Management System (TTMS) End of Course Survey Other-Survey New
269567 IV Access Patient Survey Other-Survey New
269561 Military Community Outreach Feedback Survey Other-Survey New
269547 Tier 1, 2 and 3 Helpdesk Customer Satisfaction Feedback Survey Other-Survey New
269399 Customer Feedback on Marine Corps Community Services (MCCS) Food and Beverage Activities Other-Web Survey New
269273 Camp Butler Youth Sports Program Surveys Other-Survey New
269123 Pulse User Feedback Survey Other-Survey New
269025 Customer Satisfaction of Military Community Support Programs Services – MCSP Site Visits Other-Survey New
268487 DOD Survivor Symposium User Feedback Survey Other-Survey New
267669 Fresh Meat and Produce Customer Satisfaction Survey Other-Survey New
267547 Air University "Final 4" Exit Survey Other-Survey New
267546 Air University International Officer School (IOS) Follow-On and Site Surveys Other-Survey New
267545 Air University International Officer School (IOS) Exit Surveys Other-Survey New
267498 CATMS Touchpoints Survey Other-Survey New
267214 Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling Other-Survey New
267201 Customer Satisfaction of Military OneSource Call Center - Specialty Services Other-Survey New
266851 MHS Facilities Design Survey Other-Telephone Survey New
266844 TRICARE.mil and Health.mil Website Satisfaction Surveys Other-Web Survey New
266785 JB Charleston EFMP-Family Support Survey Other-Survey New
266321 Hill AFB Pharmacy Satisfaction Survey Other-Survey New
266201 Patient Navigator Pilot Survey Other-Web Survey New
266157 Lejeune-New River School Age Care Child Youth Programs Survey Other-Paper Survey New
265082 Domestic Abuse Victims Advocate Certification and Training Evaluation Plan (PWS 4.3) – DAVA Training Feedback Other-Survey New
264977 Marine Corps Community Services (MCCS) Market Assessment Focus Group Other-Focus Group Protocol New
264815 Forensic eXploitation Department Post-Mentorship Feedback Survey Other-Web Survey New
264742 West Point Band Performance Feedback Survey Other-Web Survey New
264491 Accredo TRICARE Specialty Pharmacy Survey Other-Telephone Survey New
264339 Department of Defense Domestic Abuse Victim Advocate (DAVA) feedback for the National Organization of Victim Advocates (NOVA) information session Other-Survey New
264228 Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling Other-Survey New
264227 Customer Satisfaction of Military OneSource Call Center - Specialty Services Other-Survey New
264225 Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Support Services Other-Survey New
264046 NSA Candidate Feedback Survey Other-Survey New
263970 Military Childcare Family User Survey and Program User Survey Other-Survey New
263958 Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Special Populations Other-Survey New
263609 JPSR Office Hour Survey Other-Survey New
263501 Comment Card for soliciting feedback from people attending the Heartland Band 2023 SOUNDS of the SEASON musical production Other-Suvey New
263177 Forensic eXploitation Department Internal Training Feedback Survey Other-Web Survey New
263151 Matter of Balance Program Other-Interview guide New
263149 Mark Center LEED Transportation and Human Experience Survey Other-Survey New
262845 Enterprise Task Management Software Solution (ETMS2) Training and Customer Satisfaction Survey Other-Web Survey New
262774 Digital Front Door Virtual Health for Beneficiaries Other-Survey New
262772 WHS Customer Experience Survey Other-Survey New
261654 Military OneSource Call Center Feedback Other-Survey New
261210 Team Submarine (TSUB) Core Values ACT Campaign Pulse Check Survey Other-Web Survey New
261100 DHA J-5 Town Hall Other-Survey New
261047 Advana Contractor User Survey Other-Survey New
260798 Voluntary Environmental Cleanup Communication and Outreach Initiative (ECCOI) Community Member Questionnaire Other-Web Survey New
260633 PEO MLB Voice of the Customer (VoC) Survey Other-Web Survey New
260562 Customer Feedback on the Marine Corps Exchange (MCX) DoD Issued ID Card Scan Pilot Other-Survey New
260210 Fixed Asset Module Implementation Survey Other-Survey Instrument New
259730 637th Training Group Defense Language Institute English Language Center (DLIELC) Post Graduate Survey Other-Survey New
259622 DSCA Regional Center AM&E Program Survey Other- New
259285 DAF Applications and A1 Applications Online Feedback Surveys Other-Web Survey New
259122 Customer Satisfaction of Military Community Support Programs Services Other-Survey New
257940 Columbia Class Program Office (PMS 397) Professional Growth and Empowerment Event Reaction Survey Other-Web Survey New
257299 Quarterly Pentagon, Mark Center, and Suffolk Building Parking Survey Other-Screenshot New
256796 NAVSUP FLC Bahrain Foreign Workforce Climate Survey Other-Web Survey New
256520 Marshall Center Alumni Survey 2002-2022 Other-Web Survey New
256364 MilLife Learning Foresee Feedback Questionnaire Other-Survey New
256225 Columbia Class Program Office 2022 Workforce Survey Other-Web Survey New
255866 DISA Hosting and Compute Center (HaCC) Customer Outreach Other-Screenshots New
255803 Security Content Automation Protocol (SCAP) Compliance Checker Survey Other-Web Survey New
255680 Armed Services Vocational Aptitude Battery (ASVAB) Stakeholder Focus Group Study Other-Script New
255635 Mark Center Transportation Management Plan Employee Survey Other-Survey New
255612 Soliciting Feedback on U.S. Transportation Command's International Logistics Symposium Other-Survey New
255494 JOMIS milSuite Survey Other-Survey New
255206 Climate Literacy Pulse Check Questionnaire Other-Survey New
254491 DoD Forensics and Biometrics Enterprise Architecture Working Group (FBEAWG) Feedback Survey Other-Web Survey New
254370 A&S Communications Survey Other-Web Survey (Microsoft Forms) New
254125 Integrated Services Division (ISD) Customer Satisfaction Survey (Kiosk) Other-Kiosk Screenshot New
254121 Essence Product Survey Other-Survey New
253749 2022 Insider Threat Virtual Conference Survey Other-Web Survey New
253712 Customer Experience with Washington Headquarters Services Other-Survey New
253686 637th Training Group (TRG)/Defense Language Institute English Language Center (DLIELC) Graduate Survey Other-Survey New
253263 HMIRS Feedback Surveys Other-Web Survey New
253260 EventPLUS Program Evaluation of the Transition Assistance Program (TAP) and Yellow Ribbon Reintegration Program (YRPP) Other-Survey New
253258 BCITS Customer Satisfaction Survey Other-Survey New
253257 The Threat Lab/PERSEREC Core Training Evaluation Other-Survey New
253251 IPPS-A Customer Support Survey Other-Web Survey New
253237 DoD Housing Resident Satisfaction Survey Other-Survey New
253235 DLA Supplier Satisfaction Survey Other-Survey New
253234 CDSE eLearning End-of-Course Feedback Survey Other-Web Survey New
253232 CDSE Webinar Feedback Survey Other-Web Survey New
253231 CDSE VILT End-of-Class Feedback Survey Other-Web Survey New
253230 CDSE Training Application Survey Other-Web Survey New
253229 CDSE Supervisor Training Evaluation Survey Other-Web Survey New
253228 CDSE Insider Threat Awareness End-of-Course Feedback Other-Web Survrey New
253227 CDSE ILT End-of-Class Feedback Survey Other-Web Survey New
253215 $en$e Beta/Summative Testing Other-Survey New
253214 DoD Hearing Center of Excellence JHASIR Training Survey Other-Survey New
253212 DoD Hearing Center of Excellence Customer Satisfaction Survey Other-Survey New
253211 DoDEA Customer Satisfaction Survey - Teachers Other-Survey New
253210 DoDEA Customer Satisfaction Survey - Parent/Sponsor Other-Survey New
253208 Counseling on Access to Lethal Means (CALM) Annual Survey Other-Survey New
253206 DMDC Customer Satisfaction Surveys Other-Survey New
253198 Regulations Team Training Course Feedback Survey Other-Survey New
253197 DoD Office of Information Management Post-Webinar Survey Other-Survey New
253196 DoD Issuance Online Training Feedback Other-Survey New
253195 TRICARE Award Fee Provider Survey Other-Survey New
253194 Clinical Support Tools Feedback Survey Other-Survey New
253193 Military Health System Electronic Health Record End User Survey Other-Survey New
253192 DP3 Foundational Course Student Survey Other-Survey New
253191 Office of Military Commissions Pulse Survey Privileged Attorney Communication/Work Product Other-Survey New
253190 AFN Now Satisfaction Surveys Other-Survey New
253189 Executive Health Services Feedback Survey Other-Survey New
253188 Pharmacy Program Satisfaction Survey Other-Survey New

ICR Details

Reginfo record details
table that charts list comparision
  Inventory as of this Action Requested Previously Approved
05/31/2025 36 Months From Approved 04/30/2022
1,200,000 0 1,200,000
300,000 0 300,000
8,268,000 0 8,268,000





Reginfo record details
131
table that charts list of burden
IC Title Form No. Form Name
Integrated Services Division (ISD) Customer Satisfaction Survey (Kiosk)
Military Health System Electronic Health Record End User Survey
$en$e Beta/Summative Testing
2022 Insider Threat Virtual Conference Survey
637th Training Group (TRG)/Defense Language Institute English Language Center (DLIELC) Graduate Survey
637th Training Group Defense Language Institute English Language Center (DLIELC) Post Graduate Survey
A&S Communications Survey
AFN Now Satisfaction Surveys
Accredo TRICARE Specialty Pharmacy Survey
Advana Contractor User Survey
Air Education and Training Command (AETC) Technical Training Management System (TTMS) End of Course Survey
Air Force Combined Mishap Reduction System Surveys for 96 TW & 53 WG
Air University "Final 4" Exit Survey
Air University International Officer School (IOS) Exit Surveys
Air University International Officer School (IOS) Follow-On and Site Surveys
Armed Services Vocational Aptitude Battery (ASVAB) Stakeholder Focus Group Study
BCITS Customer Satisfaction Survey
CATMS Touchpoints Survey
CDAO Agile Adoption Feedback Questionnaire
CDSE ILT End-of-Class Feedback Survey
CDSE Insider Threat Awareness End-of-Course Feedback
CDSE Supervisor Training Evaluation Survey
CDSE Training Application Survey
CDSE VILT End-of-Class Feedback Survey
CDSE Webinar Feedback Survey
CDSE eLearning End-of-Course Feedback Survey
Camp Butler Youth Sports Program Surveys
Climate Literacy Pulse Check Questionnaire
Clinical Support Tools Feedback Survey
Columbia Class Program Office (PMS 397) Professional Growth and Empowerment Event Reaction Survey
Columbia Class Program Office 2022 Workforce Survey
Comment Card for soliciting feedback from people attending the Heartland Band 2023 SOUNDS of the SEASON musical production
Counseling on Access to Lethal Means (CALM) Annual Survey
Customer Experience with Washington Headquarters Services
Customer Feedback on Marine Corps Community Services (MCCS) Food and Beverage Activities
Customer Feedback on the Marine Corps Exchange (MCX) DoD Issued ID Card Scan Pilot
Customer Satisfaction Incentive Surveys
Customer Satisfaction of Military Community Support Programs Services
Customer Satisfaction of Military Community Support Programs Services – MCSP Site Visits
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Counseling
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Special Populations
Customer Satisfaction of Military Community Support Programs Services-Military OneSource Call Center Support Services
Customer Satisfaction of Military OneSource Call Center - Specialty Services
Customer Satisfaction of Military OneSource Call Center - Specialty Services
DAF Applications and A1 Applications Online Feedback Surveys
DAF Community Involvement Plan (CIP) Community Surveys
DHA J-5 Town Hall
DISA Hosting and Compute Center (HaCC) Customer Outreach
DLA Supplier Satisfaction Survey
DMDC Customer Satisfaction Surveys
DOD Survivor Symposium User Feedback Survey
DOD Survivor Symposium User Feedback Survey
DP3 Foundational Course Student Survey
DSCA Regional Center AM&E Program Survey
Department of Defense Domestic Abuse Victim Advocate (DAVA) feedback for the National Organization of Victim Advocates (NOVA) information session
Digital Front Door Virtual Health for Beneficiaries
DoD Forensics and Biometrics Enterprise Architecture Working Group (FBEAWG) Feedback Survey
DoD Hearing Center of Excellence Customer Satisfaction Survey
DoD Hearing Center of Excellence JHASIR Training Survey
DoD Housing Resident Satisfaction Survey
DoD Housing Resident Satisfaction Survey
DoD Issuance Online Training Feedback
DoD Office of Information Management Post-Webinar Survey
DoDEA Customer Satisfaction Survey - Parent/Sponsor
DoDEA Customer Satisfaction Survey - Teachers
Domestic Abuse Victims Advocate Certification and Training Evaluation Plan (PWS 4.3) – DAVA Training Feedback
Enterprise Task Management Software Solution (ETMS2) Training and Customer Satisfaction Survey
Essence Product Survey
EventPLUS Program Evaluation of the Transition Assistance Program (TAP) and Yellow Ribbon Reintegration Program (YRPP)
Executive Health Services Feedback Survey
Fixed Asset Module Implementation Survey
Forensic eXploitation Department Internal Training Feedback Survey
Forensic eXploitation Department Post-Mentorship Feedback Survey
Fresh Meat and Produce Customer Satisfaction Survey
HMIRS Feedback Surveys
Hill AFB Pharmacy Satisfaction Survey
IPPS-A Customer Support Survey
IV Access Patient Survey
JB Charleston EFMP-Family Support Survey
JOMIS milSuite Survey
JPSR Office Hour Survey
Lejeune-New River School Age Care Child Youth Programs Survey
MHS Facilities Design Survey
Marine Corps Community Services (MCCS) Market Assessment Focus Group
Marine Corps Exchange (MCX) Main Store Feedback Survey
Marine Corps Exchange (MCX) Marine Mart Customer Feedback Survey
Marine Corps Recruiting Depot (MCRD) San Diego Spouses Survey for MCFTB Event Planning Improvement
Marine Corps Systems Command (MARCORSYSCOM) Vendor Survey
Mark Center LEED Transportation and Human Experience Survey
Mark Center Transportation Management Plan Employee Survey
Marshall Center Alumni Survey 2002-2022
Matter of Balance Program
MilLife Learning Foresee Feedback Questionnaire
Military Childcare Family User Survey and Program User Survey
Military Community Outreach Feedback Survey
Military Health System Electronic Health Record End User Survey
Military OneSource Call Center Feedback
Military OneSource Triage Experience Survey
NAVSUP FLC Bahrain Foreign Workforce Climate Survey
NSA Candidate Feedback Survey
National Security Space Institute (NSSI) End of Course Survey
Naval Hospital Rota Access to Care Survey
Nurse Advice Line Patient Experience Survey
Office of Military Commissions Pulse Survey Privileged Attorney Communication/Work Product
PEO MLB Voice of the Customer (VoC) Survey
Patient Experience Informal Interviews
Patient Journey Mapping Journals
Patient Navigator Pilot Survey
Pharmacy Patient Satisfaction Survey
Pharmacy Program Satisfaction Survey
Public Health Messaging Survey
Pulse User Feedback Survey
Quarterly Pentagon, Mark Center, and Suffolk Building Parking Survey
Regulations Team Training Course Feedback Survey
Security Content Automation Protocol (SCAP) Compliance Checker Survey
Soliciting Feedback on U.S. Transportation Command's International Logistics Symposium
TRICARE Award Fee Provider Survey
TRICARE.mil and Health.mil Website Satisfaction Surveys
Team Submarine (TSUB) Core Values ACT Campaign Pulse Check Survey
The Threat Lab/PERSEREC Core Training Evaluation
Tier 1, 2 and 3 Helpdesk Customer Satisfaction Feedback Survey
Tinker Air Force Base Provisioning Conference Satisfaction Survey
Tulsa District Boater and Stakeholder Feedback Surveys
USMC Behavioral Programs Standardized Satisfaction Survey
USMC SAPR Services Satisfaction Survey
User feedback from the DOD Survivor Symposium
Voluntary Environmental Cleanup Communication and Outreach Initiative (ECCOI) Community Member Questionnaire
WHS Customer Experience Survey
West Point Band Performance Feedback Survey
dha.mil Website Satisfaction Surveys

table that charts list of burden
  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,200,000 1,200,000 0 0 0 0
Annual Time Burden (Hours) 300,000 300,000 0 0 0 0
Annual Cost Burden (Dollars) 8,268,000 8,268,000 0 0 0 0


Reginfo record details
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