Customer Satisfaction of Military OneSource Call Center - Specialty Services

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Documents and Forms

Document Name Document Type
1b Tax_Finance 2.0 12012023.docx Other-Survey
2b Chats 2.0 12012023.docx Other-Survey
3b Document Translation 2.0 12132023.docx Other-Survey
4b Educational Material 2.0 12012023.docx Other-Survey
Participant Feedback DEC 2023.docx Communication IC Document
0704-0553_OnePager_MCC_Specialty Services.docx One pager IC Document

Information Collection (IC) Details

IC Title:	Customer Satisfaction of Military OneSource Call Center - Specialty Services	Agency IC Tracking Number:

IC Status: Removed

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey	1b Tax_Finance 2.0 12012023.docx	Yes	Yes	Fillable Fileable
Other-Survey	2b Chats 2.0 12012023.docx	Yes	Yes	Fillable Fileable
Other-Survey	3b Document Translation 2.0 12132023.docx	Yes	Yes	Fillable Fileable
Other-Survey	4b Educational Material 2.0 12012023.docx	Yes	Yes	Fillable Fileable

Line of Business: Defense and National Security

Subfunction: Operational Defense

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 960	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Program Change Due to Agency Discretion	Previously Approved
Annual Number of Responses for this IC	-960	960
Annual IC Time Burden (Hours)	-163	163
Annual IC Cost Burden (Dollars)	-4,858	4,858

Documents for IC

Title	Document	Date Uploaded
Communication	Participant Feedback DEC 2023.docx	01/05/2024
One pager	0704-0553_OnePager_MCC_Specialty Services.docx	01/05/2024

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.