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Customer Satisfaction of Military OneSource Call Center - Specialty Services
Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
OMB: 0704-0553
IC ID: 267201
OMB.report
DOD/DODDEP
OMB 0704-0553
ICR 202505-0704-008
IC 267201
( )
Documents and Forms
Document Name
Document Type
Chats 2.0 12012023.docx
Other-Survey
Document Translation 2.0 12132023.docx
Other-Survey
Educational Material 2.0 12012023.docx
Other-Survey
Tax_Finance 2.0_Revised (F).docx
Other-Survey
0704-0553_OnePager_MCC_Specialty Services 4.9.24.docx
One Pager - Specialty Services
IC Document
Participant Feedback DEC 2023.docx
Communication
IC Document
Tax_Finance 2.0_Revised (TC).docx
Tax Finance Instrument (Survey) Tracked Changes
IC Document
Justification for Change (Specialty Service).docx
Justification for Change
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
Customer Satisfaction of Military OneSource Call Center - Specialty Services
Agency IC Tracking Number:
IC Status:
Unchanged
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Survey
Chats 2.0 12012023.docx
Yes
Yes
Fillable Fileable
Other-Survey
Document Translation 2.0 12132023.docx
Yes
Yes
Fillable Fileable
Other-Survey
Educational Material 2.0 12012023.docx
Yes
Yes
Fillable Fileable
Other-Survey
Tax_Finance 2.0_Revised (F).docx
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
Defense and National Security
Subfunction:
Operational Defense
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
960
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
960
0
0
0
0
960
Annual IC Time Burden (Hours)
163
0
0
0
0
163
Annual IC Cost Burden (Dollars)
4,858
0
0
0
0
4,858
Documents for IC
Title
Document
Date Uploaded
One Pager - Specialty Services
0704-0553_OnePager_MCC_Specialty Services 4.9.24.docx
04/24/2024
Communication
Participant Feedback DEC 2023.docx
04/24/2024
Tax Finance Instrument (Survey) Tracked Changes
Tax_Finance 2.0_Revised (TC).docx
04/30/2024
Justification for Change
Justification for Change (Specialty Service).docx
04/24/2024
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.