Citizen-Centric Online Self-Services (CCOSS) Authorization

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
Form Form DDC-1 (XX-XX) Direct Deposit Change (Internet)	Form	New	Repair queued
Form Form COA-1 (XX-XX) Change of Address (Internet)	Form	New	Repair queued
Form Form COA-1 (XX-XX) Direct Deposit and Change of Address Authorization	Form	New	Repair queued
Form Form DDC-1 (XX-XX) Direct Deposit Change (Internet)	Form	New	Available
Form Form COA-1 (XX-XX) Change of Address (Internet)	Form	New	Available
Form Form COA-1 (XX-XX) Direct Deposit and Change of Address Authorization	Form	New	Missing upstream
3220-XXXX Brian_Final.docx	Supporting Statement A	Uploaded 2025-08-07	Repair queued
3220-XXXX Brian_Final.docx	Supporting Statement A	Uploaded 2025-08-07	Repair queued

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
276913	Direct Deposit and Change of Address Authorization	Form	New	Direct Deposit Change (Internet)
276913	Direct Deposit and Change of Address Authorization	Form	New	Change of Address (Internet)
276913	Direct Deposit and Change of Address Authorization	Form	New
276774	Direct Deposit and Change of Address Authorization	Form	New	Direct Deposit Change (Internet)
276774	Direct Deposit and Change of Address Authorization	Form	New	Change of Address (Internet)
276774	Direct Deposit and Change of Address Authorization	Form	New

ICR Details

OMB Control No: 3220-0204	ICR Reference No: 202507-3220-008
Status: Active	Previous ICR Reference No:
Agency/Subagency: RRB	Agency Tracking No:
Title: Citizen-Centric Online Self-Services (CCOSS) Authorization
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 09/29/2025
Retrieve Notice of Action (NOA)	Date Received in OIRA: 08/08/2025
Terms of Clearance:

table that charts list comparision

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2028	36 Months From Approved
Responses	67,990	0	0
Time Burden (Hours)	7,785	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: Section 7(b)(6) of the Railroad Retirement Act (RRA) and 20 CFR 321 under the Railroad Unemployment Insurance Act (RUIA) permits annuitants, beneficiaries and claimants to submit new and change of direct deposit and mailing address authorizations to the Railroad Retirement Board electronically to verify and certify RRA and RUIA benefit payments.

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Authorizing Statute(s): US Code: 45 USC 231f Name of Law: Railroad Retirement Act
   US Code: 45 USC 362(I) Name of Law: Railroad Unemployment Insurance Act
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 24167	06/06/2025
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 37899	08/06/2025
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

table that charts list of burden

IC Title	Form No.	Form Name
Direct Deposit and Change of Address Authorization	Form COA-1 (XX-XX) Proposed, Form DDC-1 (XX-XX) Proposed	Change of Address (Internet) ,   Direct Deposit Change (Internet)
Direct Deposit and Change of Address Authorization	Form COA-1 (XX-XX) Proposed, Form DDC-1 (XX-XX) Proposed	Change of Address (Internet) ,   Direct Deposit Change (Internet)

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ICR Summary of Burden

table that charts list of burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	67,990	0	0	33,995	33,995	0
Annual Time Burden (Hours)	7,785	0	0	3,893	3,892	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: New clearance.

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Annual Cost to Federal Government:

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 08/08/2025

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