5 fraud website

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DMS Services: Report Fraud - Delaware Health and Social Services - State of Delaware

Exhibit 5

Overview
Audit and Recovery Management Services (ARMS) identifies, investigates and refers for criminal
prosecution or civil litigation acts of fraud or error that cause an overpayment of benefits in
welfare programs administered by Delaware Health and Social Services. ARMS is also
responsible for the accounting and collection of all debts owed to the state as a result of an
overpayment of benefits in a public welfare program administered by DHSS.

Guidelines for Reporting Fraud
In order to ensure that only eligible individuals receive the correct level of benefits, we need
your assistance by reporting persons who you think are committing welfare fraud in the
following DHSS programs:
TANF (cash assistance)
Child Care Assistance
Food Stamps
Medicaid
To assist you, ARMS maintains a number of confidential means for reporting welfare fraud.
Each person reporting welfare fraud is encouraged to assist ARMS by providing the following
information:
A. Reporting persons information:
1. Your Name
2. Your Phone Number
3. Your Street Address
4. Your City/County
5. Your State
6. Your Zip Code
7. E-mail address
(Persons reporting welfare fraud can choose to remain anonymous!)
B. Type of program:
1. TANF
2. Food Stamps
https://www.dhss.delaware.gov/dhss/otsa/arms/reportfraud.html

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DMS Services: Report Fraud - Delaware Health and Social Services - State of Delaware

3. Child Care
4. Medicaid
5. Other program administered by DHSS
C. Person/business that you are reporting: (if known)
1. Name
2. Date of Birth
3. Social Security Number
4. Phone number
5. Street Address
6. City/County
7. State
8. Zip Code
D. Please provide a brief summary relating to your allegation.
NOTE: All allegations will be screened and/or investigated. ARMS investigations are
confidential and the specifics of the investigations cannot be discussed with the general
public.
To use this service, please contact our ARMS/Operations section via e-mail, phone or mail
(contact.html) or visit us at our office locations (/dhss/dms/ofclocations.html#armsops).

Related Resources
ARMS' Fraud Poster (files/welfarefraud.pdf): Text Only Version (files/welfarefraud.txt)
United Council on Welfare Fraud (http://www.ucowf.org)

Please note: Some of the files available on this page are in Adobe PDF format which requires
Adobe Acrobat Reader. A free copy of Adobe Acrobat Reader can be downloaded directly from
Adobe (http://www.adobe.com/products/acrobat/readstep2.html) . If you are using an assistive
technology unable to read Adobe PDF, please either view the corresponding text only version
(if available) or visit Adobe's Accessibility Tools page (http://access.adobe.com).
https://www.dhss.delaware.gov/dhss/otsa/arms/reportfraud.html

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