SCORE™ Well-Being and Engagement Survey

Forms and Documents

Document Name	Status
SS-A_0720-SCOR_9.22.2025.docx Supporting Statement A	2025-11-19
SS-B_0720-SCOR_9.22.2025.docx Supporting Statement B	2025-11-19

IC Document Collections

IC ID	Document Title	Status
278133	SCORE™ Well-Being and Engagement Survey Other-Survey	New

ICR Details

OMB Control No:	ICR Reference No: 202511-0720-005
Status: Received in OIRA	Previous ICR Reference No:
Agency/Subagency: DOD/DODOASHA	Agency Tracking No: 0720-SCOR
Title: SCORE™ Well-Being and Engagement Survey
Type of Information Collection: Existing collection in use without an OMB Control Number	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 11/25/2025

	Requested	Previously Approved
Expiration Date	36 Months From Approved
Responses	6,873	0
Time Burden (Hours)	1,718	0
Cost Burden (Dollars)	84,315	0

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Abstract: The SCORE™ Well-Being and Engagement Survey (Safety, Communication, Operational Risk, Resiliency/Burnout, and Engagement) is a validated, evidence-based, and outcomes-predictive assessment tool for culture and engagement. With SCORE™ the Defense Health Agency (DHA) Defense Health Network National Capital Region (DHN NCR) can measure, analyze, and respond to current culture, system, and engagement indicators to get a clear picture of our organizational dynamics down to the local level.

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Authorizing Statute(s): PL: Pub.L. 106 - 398 754 Name of Law: 2001 National Defense Authorization Act (NDAA)
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 43836	05/20/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	90 FR 46566	09/29/2025
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
SCORE™ Well-Being and Engagement Survey

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	6,873	0	0	6,873	0	0
Annual Time Burden (Hours)	1,718	0	0	1,718	0	0
Annual Cost Burden (Dollars)	84,315	0	0	84,315	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This is a new collection associated with new burden

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Annual Cost to Federal Government: $337,615

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 11/25/2025

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