PRA-2127-0682_60Day FRN Published

Federal Register / Vol. 90, No. 121 / Thursday, June 26, 2025 / Notices
DEPARTMENT OF TRANSPORTATION
National Highway Traffic Safety
Administration
[Docket No. NHTSA–2025–0023]

Agency Information Collection
Activities; Notice and Request for
Comment; Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery
National Highway Traffic
Safety Administration (NHTSA),
Department of Transportation (DOT).
ACTION: Notice and request for
comments on a request for reinstatement
of a previously-approved information
collection.
AGENCY:

The National Highway Traffic
Safety Administration (NHTSA) invites
public comments about our intention to
request approval from the Office of
Management and Budget (OMB) to
reinstate a previously approved
information collection. Before a Federal
agency can collect certain information
from the public, it must receive
approval from OMB. Under procedures
established by the Paperwork Reduction
Act of 1995 (PRA), before seeking OMB
approval, Federal agencies must solicit
public comment on proposed
collections of information, including
extensions and reinstatements of
previously approved collections. This
document describes a collection of
information for which NHTSA intends
to seek OMB approval on generic
clearance for qualitative feedback on
agency service delivery.
DATES: Written comments should be
submitted by August 25, 2025.
ADDRESSES: You may submit comments,
identified by Docket No. DOT–NHTSA–
XXXX–XXXX through one of the
following methods:
• Electronic submissions: Go to the
Federal eRulemaking Portal at http://
www.regulations.gov. Follow the online
instructions for submitting comments.
• Fax: 1–202–493–2251.
• Mail or Hand Delivery: Docket
Management Facility, U.S. Department
of Transportation, 1200 New Jersey
Avenue SE, West Building, Room W12–
140, Washington, DC 20590, between 9
a.m. and 5 p.m., Monday through
Friday, except on Federal holidays. To
be sure someone is there to help you,
please call (202) 366–9322 before
coming.
Instructions: All submissions must
include the agency name and docket
number for this notice. Note that all
comments received will be posted
without change to http://

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SUMMARY:

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www.regulations.gov, including any
personal information provided. Please
see the Privacy Act heading below.
Privacy Act: Anyone is able to search
the electronic form of all comments
received into any of our dockets by the
name of the individual submitting the
comment (or signing the comment, if
submitted on behalf of an association,
business, labor union, etc.). You may
review DOT’s complete Privacy Act
Statement in the Federal Register
published on April 11, 2000 (65 FR
19477–78) or you may visit https://
www.transportation.gov/privacy.
Docket: For access to the docket to
read background documents or
comments received, go to http://
www.regulations.gov or the street
address listed above. Follow the online
instructions for accessing the dockets
via internet.
FOR FURTHER INFORMATION CONTACT: For
additional information or access to
background documents, contact Jose R.
Delgado-Forastieri, NIO–0300, 202–366–
7491, Office of the Chief Information
Officer, W51–311, U.S. Department of
Transportation, 1200 New Jersey
Avenue SE, Washington, DC, 20590.
Please identify the relevant collection of
information by referring to its OMB
Control Number.
SUPPLEMENTARY INFORMATION: Under the
Paperwork Reduction Act of 1995 (44
U.S.C. 3501 et seq.), before an agency
submits a proposed collection of
information to OMB for approval, it
must first publish a document in the
Federal Register providing a 60-day
comment period and otherwise consult
with members of the public and affected
agencies concerning each proposed
collection of information. The OMB has
promulgated regulations describing
what must be included in such a
document. Under OMB’s regulation (at
5 CFR 1320.8(d)), an agency must ask
for public comment on the following: (a)
whether the proposed collection of
information is necessary for the proper
performance of the functions of the
agency, including whether the
information will have practical utility;
(b) the accuracy of the agency’s estimate
of the burden of the proposed collection
of information, including the validity of
the methodology and assumptions used;
(c) how to enhance the quality, utility,
and clarity of the information to be
collected; and (d) how to minimize the
burden of the collection of information
on those who are to respond, including
the use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g. permitting electronic submission of

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responses. In compliance with these
requirements, NHTSA asks for public
comments on the following proposed
collection of information for which the
agency is seeking approval from OMB.
Title: Generic Clearance for the
Collection of Qualitative Feedback on
Agency Service Delivery.
OMB Control Number: 2127–0682.
Form Number(s): To be determined by
specific collections.
Type of Request: Reinstatement of a
previously-approved information
collection.
Type of Review Requested: Regular.
Requested Expiration Date of
Approval: 3 years from date of approval.
Summary of the Collection of
Information: Executive Order 12862
directs Federal agencies to provide the
highest quality service possible to the
public. This proposed information
collection provides a means to garner
qualitative customer and stakeholder
feedback in an efficient, timely manner,
in accordance with the Administration’s
commitment to improving service
delivery.
This feedback collected through this
information collection will provide
insights into customer or stakeholder
perceptions, experiences and
expectations; provide early warning of
issues with service; or focus attention
on areas where communication,
training, or changes in operations might
improve delivery of products or
services. The feedback will allow for
ongoing, collaborative and actionable
communication between the Agency
and its customers and stakeholders.
This information collection will also
allow feedback to contribute directly to
the improvement of program
management.
The Agency will only submit a
collection for approval under this
generic clearance if it meets the
following conditions:
• The collection is voluntary;
• The collection is low-burden for
respondents (based on considerations of
total burden hours, total number of
respondents, or burden-hours per
respondent) and is low-cost for both the
respondents and the Federal
Government;
• The collection is non-controversial
and does not raise issues of concern to
other Federal agencies;
• Any collection is targeted to the
solicitation of opinions from
respondents who have experience with
the program or may have experience
with the program in the near future;

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Federal Register / Vol. 90, No. 121 / Thursday, June 26, 2025 / Notices

• Personally identifiable information
(PII) is collected only to the extent
necessary and is not retained;
• Information gathered is intended to
be used only internally for general
service improvement and program
management purposes and is not
intended for release outside of the
agency (if released, the agency must
indicate the qualitative nature of the
information);
• Information gathered will not be
used for the purpose of substantially
informing influential policy decisions;
and
• Information gathered will yield
qualitative information; the collections
will not be designed or expected to
yield statistically reliable results or used
as though the results are generalizable to
the population of study.
Feedback collected under this generic
clearance provides useful information,
but it does not yield data that can be
generalized to the overall population.
This type of generic clearance for
qualitative information will not be used
for quantitative information collections
that are designed to yield reliably
actionable results, such as monitoring
trends over time or documenting
program performance. Such data uses
require more rigorous designs that
address: the target population to which
generalizations will be made, the
sampling frame, the sample design
(including stratification and clustering),
the precision requirements or power
calculations that justify the proposed
sample size, the expected response rate,
methods for assessing potential nonresponse bias, the protocols for data
collection, and any testing procedures

that were or will be undertaken prior to
fielding the study. Depending on the
degree of influence the results are likely
to have, such collections may still be
eligible for submission for other generic
mechanisms that are designed to yield
quantitative results.
As a general matter, information
collections under this request will not
result in any new system of records
containing privacy information and will
not ask questions of a sensitive nature,
such as sexual behavior and attitudes,
religious beliefs, and other matters that
are commonly considered private.
Description of the Need for the
Information and Proposed Use of the
Information:
Improving agency programs requires
ongoing assessment of service
delivery—systematic review of the
operation of a program compared to a
set of explicit or implicit standards—as
a means of contributing to the
continuous improvement of those
programs. The Agency will collect,
analyze, and interpret information
gathered through this generic clearance
to identify strengths and weaknesses of
current services and make
improvements in service delivery based
on that feedback. The solicitation of
feedback will target areas such as:
timeliness, appropriateness, accuracy of
information, courtesy, efficiency of
service delivery, and resolution of
issues with service delivery. Responses
will be assessed to plan and inform
efforts to improve or maintain the
quality of service offered to the public.
If this information were not collected,
vital feedback from customers and
stakeholders on the Agency’s services

would be unavailable and the Agency
would not know if adjustments would
be warranted.
Affected Public: Individuals and
Households, Businesses and
Organizations, State, Local or Tribal
Government.
Estimated Number of Respondents:
17,315.
Frequency: On Occasion, per request.
Number of Responses: 17,315.
Estimated Total Annual Burden
Hours: 1,795.
The 1,745 annual burden hours
requested are based on the number of
collections we expect to conduct over
the requested period for this clearance.
A variety of instruments will be used
to collect information from respondents
including satisfaction surveys, focus
groups, small group discussions, and
usability studies. The estimated 1,795
annual burden hours are based on the
number of anticipated collections over
the requested period for this clearance.
It is expected that the primary
respondents for these collections are
state and local workers. To calculate the
opportunity cost associated with this
submission, NHTSA estimated the total
opportunity costs associated with these
burden hours by looking at the average
wage for state and local workers. The
Bureau of Labor Statistics (BLS)
estimates that the average hourly wage
for state and local workers is $37.09/
hour. The estimated annual opportunity
cost is approximately $43,764.15 and
the total three-year opportunity cost is
approximately $131,292.45. Table 1
below outlines the expected collections
and the corresponding estimated annual
burden hours and opportunity costs.

TABLE 1—ESTIMATED ANNUAL BURDEN HOURS AND ASSOCIATED OPPORTUNITY COSTS
Number of
respondents

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Type of collection

Time per
response

Estimated
burden
hours

Opportunity
cost per
response

Estimated
opportunity
cost

Customer Satisfaction Surveys (Office of Communications).
Focus Groups (Office of Communications) .....................
Small Group Discussions ................................................
Usability Study .................................................................

16,400

3 min. ...........

820

$9.27

$7,601.40

240
625
50

75 min. .........
1 hour ...........
1 hour ...........

300
625
50

37.09
37.09
37.09

11,127.00
23,171.25
1,854.50

TOTAL ......................................................................

17,315

......................

1,795

........................

43,764.15

Estimated Total Annual Burden Cost:
$0.
Participation in this collection is
voluntary, and there are no costs to
respondents beyond the time spent
participating in the surveys.
Public Comments Invited: You are
asked to comment on any aspect of this
information collection, including (a)
Whether the proposed collection of

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information is necessary for the proper
performance of the functions of the
Department, including whether the
information will have practical utility;
(b) the accuracy of the Department’s
estimate of the burden of the proposed
information collection; (c) ways to
enhance the quality, utility and clarity
of the information to be collected; and
(d) ways to minimize the burden of the

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collection of information on
respondents, including the use of
automated collection techniques or
other forms of information technology.
The agency will summarize and/or
include your comments in the request
for OMB’s clearance of this information
collection.
Authority: The Paperwork Reduction
Act of 1995; 44 U.S.C. Chapter 35, as

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Federal Register / Vol. 90, No. 121 / Thursday, June 26, 2025 / Notices
amended; and 49 CFR 1:49; and DOT
Order 1351.29.
William Timothy Berry,
Director, Information Technology
Compliance.
[FR Doc. 2025–11730 Filed 6–25–25; 8:45 am]
BILLING CODE 4910–59–P

DEPARTMENT OF TRANSPORTATION
Pipeline and Hazardous Materials
Safety Administration
[Docket No. PHMSA–2023–0001]

Pipeline Safety: Request for Special
Permit
Pipeline and Hazardous
Materials Safety Administration
(PHMSA); DOT.
ACTION: Notice.
AGENCY:

PHMSA is publishing this
notice to solicit public comments on a
request for one (1) special permit
segment extension submitted by
Tennessee Gas Pipeline Company, LLC
(TGP), a subsidiary of Kinder Morgan,
Inc. TGP is seeking relief from
compliance with certain requirements
in the Federal pipeline safety
regulations. At the conclusion of the 30day comment period, PHMSA will
review the comments received from this
notice as part of its evaluation to grant
or deny the special permit request.
DATES: Submit any comments regarding
this special permit request by July 28,
2025.
ADDRESSES: Comments should reference
the docket number for this special
permit request and may be submitted in
the following ways:
• E-Gov Website: http://
www.regulations.gov. This site allows
the public to enter comments on any
Federal Register notice issued by any
agency.
• Fax: 1–202–493–2251.
• Mail: Docket Management System:
U.S. Department of Transportation,
Docket Operations, M–30, West
Building Ground Floor, Room W12–140,

khammond on DSK9W7S144PROD with NOTICES

SUMMARY:

1200 New Jersey Avenue SE,
Washington, DC 20590.
• Hand Delivery: Docket Management
System: U.S. Department of
Transportation, Docket Operations, M–
30, West Building Ground Floor, Room
W12–140, 1200 New Jersey Avenue SE,
Washington, DC 20590, between 9:00
a.m. and 5:00 p.m., Monday through
Friday, except Federal holidays.
Instructions: You should identify the
docket number for the special permit
request you are commenting on at the
beginning of your comments. If you
submit your comments by mail, please
submit two (2) copies. To receive
confirmation that PHMSA has received
your comments, please include a selfaddressed stamped postcard. Internet
users may submit comments at http://
www.regulations.gov.
Note: There is a privacy statement
published on http://www.regulations.gov.
Comments, including any personal
information provided, are posted without
changes or edits to http://
www.regulations.gov.

Confidential Business Information
Confidential Business Information
(CBI) is commercial or financial
information that is both customarily and
treated as private by its owner. Under
the Freedom of Information Act (FOIA)
(5 United States Code 552), CBI is
exempt from public disclosure. If your
comments responsive to this notice
contain commercial or financial
information that is customarily treated
as private, that you treat as private, and
that is relevant or responsive to this
notice, it is important that you clearly
designate the submitted comments as
CBI. Pursuant to 49 Code of Federal
Regulations (CFR) § 190.343, you may
ask PHMSA to give confidential
treatment to information you give to the
agency by taking the following steps: (1)
mark each page of the original
document submission containing CBI as
‘‘Confidential’’; (2) send PHMSA, along
with the original document, a second
copy of the original document with the
CBI deleted; and (3) explain why the
Outside
diameter
(inches)

SPS No.

Status

County, state

726 .........

Active Segment ................
Extension ..........................

Dickson, TN ......................
Dickson, TN ......................

Upon receipt of this request, an
Environmental Protection Specialist
from PHMSA’s Environmental Analysis
and Compliance Division reviewed the

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name

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information you are submitting is CBI.
Unless you are notified otherwise,
PHMSA will treat such marked
submissions as confidential under the
FOIA, and they will not be placed in the
public docket of this notice.
Submissions containing CBI should be
sent to Lee Cooper, DOT, PHMSA–PHP–
80, 1200 New Jersey Avenue SE,
Washington, DC 20590–0001. Any
commentary PHMSA receives that is not
specifically designated as CBI will be
placed in the public docket for this
matter.
FOR FURTHER INFORMATION CONTACT:

General: Mr. Lee Cooper by telephone
at 202–913–3171, or by email at
[email protected].
Technical: Mr. Zaid Obeidi by
telephone at 202–768–4354, or by email
at [email protected].
SUPPLEMENTARY INFORMATION: PHMSA
received a special permit request from
TGP, a subsidiary of Kinder Morgan,
Inc., on September 26, 2024, seeking a
special permit segment extension to be
incorporated into special permit
PHMSA–2023–0001. This special
permit segment extension request is a
part of the active permit’s special permit
inspection area (SPIA). Special permit
PHMSA–2023–0001 allows TGP to
deviate from the Federal pipeline safety
regulations in 49 CFR 192.611(a), (d),
and 192.619(a), where a gas
transmission pipeline segment has
undergone a change from a Class 1 to a
Class 3 location.
Special permit PHMSA–2023–0001 is
active and was granted on July 31, 2023,
and is effective until July 31, 2033, for
one (1) special permit segment, which
included 6,685 feet (approximately
1.266 miles) of the TGP natural gas
transmission pipeline system located in
the state of Tennessee. The special
permit segment extension is requested
for an additional 502 feet
(approximately 0.095 miles). If granted,
the special permit segment would total
7,187 feet (approximately 1.361 miles).
The active special permit segment and
requested extension, is as follows:
Length
(feet)

500–3
500–3

Final Environmental Assessment (FEA)
and its findings. In consideration of this,
PHMSA finds that the expansion of the
proposed special permit would not

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6,685
502

Year
installed
1973
1973

Maximum allowable
operating pressure
(pounds per square
inch gauge)
936
936

result in significant impacts to the
human environment. Furthermore, the
existing FEA and Finding of No
Significant Impact remain adequate,

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