Form QID USDA-NASS Website Customer Satisfaction Survey Web-Only

USDA-NASS Website Customer Satisfaction Survey Web-Only

Feedback on nass.usda.gov

OMB No: 0535-0261
Approval Expires: 04/30/2027
The information you provide will be used for statistical
purposes only. Your responses will be kept confidential
and any person who willfully discloses ANY identifiable
information about you or your operation is subject to a
jail term, a fine, or both. This survey is conducted in
accordance with the Confidential Information
Protection and Statistical Efficiency Act of 2018, Title III
of Pub. L. No. 115-435, codified in 44 U.S.C. Ch. 35 and
other applicable Federal laws. For more information on
how we protect your information please visit: https://
www.nass.usda.gov/confidentiality. Response is
voluntary.
According to the Paperwork Reduction Act of 1995, an
agency may not conduct or sponsor, and a person is not
required to respond to a collection of information
unless it displays a valid OMB control number. The
valid OMB number is 0535-0261. The time required to
complete this information collection is estimated to
average 5 minutes per response, including the time for
reviewing instructions, searching existing data sources,
gathering and maintaining the data needed, and
completing and reviewing the collection of information.

The National Agricultural Statistics Service (NASS) is gathering your feedback
to improve our website services. This voluntary survey should take
approximately one minute to complete and asks about your experience while
navigating the website

Based on my interaction with www.nass.usda.gov, I trust USDANASS to provide timely, accurate, and useful statistics in service to
U.S. agriculture.
Trust

Strongly Disagree
Disagree
Neutral
Agree
https://touchpoints.app.cloud.gov/touchpoints/20931010/submit

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1/7/25, 8:34 AM

Touchpoints feedback form - Feedback on nass.usda.gov

Strongly Agree

I was able to find the information I needed on www.usda.nass.gov.
Effectiveness

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

It was easy to find or complete what I needed to today on
www.usda.nass.gov.
Ease

Strongly Disagree
Disagree

https://touchpoints.app.cloud.gov/touchpoints/20931010/submit

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1/7/25, 8:34 AM

Touchpoints feedback form - Feedback on nass.usda.gov

Neutral
Agree
Strongly Agree

I found the information I needed in a reasonable amount of time.
Efficiency

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

I am satisfied with the website from USDA-NASS.
Satisfaction

Strongly Disagree
https://touchpoints.app.cloud.gov/touchpoints/20931010/submit

3/5

1/7/25, 8:34 AM

Touchpoints feedback form - Feedback on nass.usda.gov

Disagree
Neutral
Agree
Strongly Agree

I understood the information on nass.usda.gov today.
Transparency

Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree

Please provide any other comment or feedback you'd like us to
know about your www.usda.nass.gov experience today.
https://touchpoints.app.cloud.gov/touchpoints/20931010/submit

4/5

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Touchpoints feedback form - Feedback on nass.usda.gov

Text comment

Submit

An official form of the United States government. Provided by Touchpoints

https://touchpoints.app.cloud.gov/touchpoints/20931010/submit

5/5