Fast Track Generic Clearance for Qualitative Feedback on Customer Satisfaction Surveys

Forms and Documents

Document Name	Status
Form QID USDA-NASS Website Customer Satisfaction Survey Form and Instruction	Unchanged
Form QID NASS Respondent Portal Feedback Survey Form and Instruction	Unchanged
Form QID Customer Service Surveys for Illinois Department of Agriculture - 2024 Form and Instruction	Unchanged
0535-0000 NonSub Change for NASS CIPSEA Statement .docx Justification for No Material/Nonsubstantive Change	2026-01-23
0261 - Fast Track Customer Satisfaction Survey - Supporting Statement B - 2024 - November 3, 2023.docx Supporting Statement B	2023-11-03
0261 - Fast Track Customer Satisfaction Survey - Supporting Statement A - 2024 - November 3, 2023.docx Supporting Statement A	2023-11-03
NASDA - 004 Revised - Dec 2020.pdf Supplementary Document	2023-11-03
0261 - Fast Track Customer Satisfaction Generic ICR - Template Docket Request - Dec2023.docx Supplementary Document	2023-12-27
Title 18 USC - Sec 1905 - Disclosure.docx Supplementary Document	2023-11-03
Public Law 115-435 - Foundations for Evidence-Based Policymaking Act of 2018.pdf Supplementary Document	2023-11-03
Title 7 USC - Sec 3601.1 - General Statement of Public Information (FOIA).docx Supplementary Document	2023-11-03
Title 7 USC - Sec 2276-Confidentiality[1] - Section 1770 of Food Security Act.docx Supplementary Document	2023-11-03
Title 7 USC - Sec 2204(a) Gen Duties.docx Supplementary Document	2023-11-03
Executive Order 12862 - Customer Service Standards - 09-11-1993.pdf Supplementary Document	2023-11-03

IC Document Collections

IC ID	Document Title	Status
273558	USDA-NASS Website Customer Satisfaction Survey Form and Instruction	Unchanged
267175	NASS Respondent Portal Feedback Survey Form and Instruction	Unchanged
266801	Customer Service Surveys for Illinois Department of Agriculture - 2024 Form and Instruction	Unchanged

ICR Details

OMB Control No: 0535-0261	ICR Reference No: 202601-0535-027
Status: Received in OIRA	Previous ICR Reference No: 202311-0535-003
Agency/Subagency: USDA/NASS	Agency Tracking No:
Title: Fast Track Generic Clearance for Qualitative Feedback on Customer Satisfaction Surveys
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 01/26/2026

	Requested	Previously Approved
Expiration Date	04/30/2027	04/30/2027
Responses	120,000	120,000
Time Burden (Hours)	8,375	8,375
Cost Burden (Dollars)	0	0

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Abstract: The National Agricultural Statistics Service (NASS) requests approval for non-substantive change to NASS’s Confidentiality Pledge. In the summer of 2025, the Office of Management and Budget (OMB) requested that NASS update its confidentiality pledge. This change to NASS Confidentiality Pledge would affect all surveys conducted under NASS’s 34 active Information Collections (ICs). Current Language: “Your responses will be kept confidential and any person who willfully discloses ANY identifiable information about you or your operation is subject to a jail term, a fine, or both.” Proposed Revision: “Your responses will be kept confidential and any person who willfully discloses ANY identifiable information about you and your operations without your consent is subject to a jail term, a fine, or both.”

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Authorizing Statute(s): US Code: 7 USC 2276 Name of Law: Confidentiality
   US Code: 7 USC 3601.1 Name of Law: FOIA
   US Code: 7 USC 2204(a) Name of Law: General Duties of Secretary
   PL: Pub.L. 115 - 435 301 Name of Law: CIPSEA
   US Code: 18 USC 1905 Name of Law: Confidentiality
   EO: EO 12862 Name/Subject of EO: Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	88 FR 62046	09/08/2023
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 17809	03/12/2024
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 3

IC Title	Form No.	Form Name
Customer Service Surveys for Illinois Department of Agriculture - 2024	QID, QID, QID, QID	Bureau Of Agricultural Products Inspection Survey - 2024 ,   Bureau Of Environmental Programs Survey - 2024 ,   Bureau Of Warehouses Survey - 2024 ,   Bureau Of Weights and Measures Survey - 2024
NASS Respondent Portal Feedback Survey	QID	NASS Respondent Portal Feedback Survey
USDA-NASS Website Customer Satisfaction Survey	QID	USDA-NASS Website Customer Satisfaction Survey Web-Only

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ICR Summary of Burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	120,000	120,000	0	0	0	0
Annual Time Burden (Hours)	8,375	8,375	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 01/26/2026

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