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Public Service Loan Forgiveness Reconsideration Request
ICR 202605-1845-004 · OMB 1845-0164 · Object 169133300.
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| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
|---|---|
| File Title | Public Service Loan Forgiveness Reconsideration Request |
| Author | ceuser |
| Last Modified By | Writer |
| File Modified | 2026-04-14 |
| File Created | 2026-08-01 |
| Conversion State | complete |
Extracted Text
COPYDOC 4.6.1.2.1 Public Service Loan Forgiveness Reconsideration Borrower Information | Federal Student Aid PAGE TITLE (browser tab/breadcrumbs) Public Service Loan Forgiveness Reconsideration Borrower Information URL /pslf/reconsideration/borrower-information Vanity URL (if any) N/A ORIGIN N/A LOCATION Follows 4.6.1.2 Public Service Loan Forgiveness Reconsideration Leads to 4.6.1.2.2 Public Service Loan Forgiveness Reconsideration Request INVISION LINK https://federalstudentaid.invisionapp.com/console/share/5338ARS7CZ/869884732 PAGE GOAL Offer borrowers an overview of their information before requesting reconsideration for PSLF TARGET (Persona) Student borrower KEYWORDS/PHRASES Public Service Loan Forgiveness reconsideration, PSLF reconsideration META DESCRIPTION (155 characters max) Borrowers who want to request reconsideration for Public Service Loan Forgiveness (PSLF) can first review their borrower information on file. CONTENT HEADER H1 Request Reconsideration for Public Service Loan Forgiveness (PSLF) STEPPER 1 Borrower Information > 2 Reconsideration Details Borrower Information should be highlighted blue REVIEW BORROWER INFORMATION CARD/SECTION H2 Review Your Information Let’s start by reviewing the information we have on file for you. CARD [the below should mirror display of step 1 of the Apply for Borrower Defense flow] H3 Personal Information NAME [name] DATE OF BIRTH [date of birth] SOCIAL SECURITY NUMBER ***-**-[last 4 digits] H3 Contact Information EMAIL [email] MOBILE PHONE [phone number] ADDRESS [address] ALTERNATE PHONE [alternate phone number] To update this information, go to your Account Settings. 0.13 Account Information /settings/edit-information/account-information BUTTONS Exit Returns to 4.6.1.2 Public Service Loan Forgiveness Reconsideration Continue Goes to 4.6.1.2.2 Public Service Loan Forgiveness Reconsideration Request OUTAGES card/section FEATURE BOX Displays instead REVIEW BORROWER INFORMATION CARD/SECTION for PMDM/CRM outages and pending/unmatched users [message for users] See Messaging Appendix for appropriate messages BUTTON Return to the PSLF page /manage-loans/forgiveness-cancellation/public-service