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Medicaid.gov Pop-up Survey

ICR 202609-0938-011 · OMB 0938-1382 · Object 172935800.

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application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
Medicaid.gov Pop-up Survey
Moore, Ethan (CMS/CMCS)
Calc
2026-04-16
2026-10-10
complete

Extracted Text

Survey Unit Testing

Medicaid.gov theme
Next button and Back button
Compact question spacing
Auto advance on pages

QID

Question Type

Question Text

BLOCK 1: INTRO
We are interested in your opinion to
continuously improve our website for you.
This short survey will take approximately
2 minutes to complete.

Intro Message

Descriptive
Text

Intro Message

Descriptive
Text

All responses to this survey are voluntary
and anonymous.
According to the Paperwork Reduction Act
of 1995, no persons are required to
respond to a collection of information
unless it displays a valid OMB control
number. The valid OMB control number
for this information collection is 09381382. This number is valid thru
12/31/2026.

BLOCK 2: Default Question Block

Q0

Q0.1

Q1

PAGE BREAK

This question will record the recipient's
browser information. It will not be
displayed to the user.
- Browser Type
- Browser Version
- Operating System
Descriptive - Screen Resolution
Text
- User Agent
This question lets you record and manage
how long a participant spends on this
Descriptive page. This question will not be displayed
to the participant.
Text
Based on my experience on Medicaid.gov,
Multiple Choice I trust that Medicaid is working in the
(single select) best interest of the American public.

Q2

Multiple Choice
(single select) Which of these best describes you?

PAGE BREAK

Q3

What was the main reason you came to
Medicaid.gov today? If you came for more
Multiple Choice than one reason, please pick the main
(single select) one.

PAGE BREAK

Q4

Multiple Choice What about today's interaction made the
(multi-select) difference? (Select all that apply)

PAGE BREAK

Q5

Multiple Choice How satisfied are you with your overall
(single select) experience on Medicaid.gov?

Block 3 - Open Text
Q6

Text Entry

How
can weyou
improve
yourtime
overall
experience
on Medicaid.gov?
Please be specific, but prote
We thank
for your
spent
taking this
survey.

END OF SURVEY

Your response has been recorded.

Testing

Medicaid.gov theme
Next button and Back button
Compact question spacing
Auto advance on pages

Answer Choices (if applicable)

NA

NA

N/A

N/A
Yes
No

I Have or am Applying for Medicaid
I am a Caregiver, Friend, or Family Member
Healthcare Professional
Government Employee
Researcher of Policy Analyst
None of These Apply (Please specify) (open text
box)
Medicaid eligibility or coverage information
Federal policy or regulatory guidance
CHIP information
Data
Resources for states
Other (Please specify)
Accomplishing my task
Website navigation
Find what I need
Able to understand the information
Something else (open text box)
Extremely dissatisfied
Slightly dissatisfied
Neither satisfied nor dissatisfied
Slightly satisfied
Extremely satisfied

spent taking this survey.

URVEY

been recorded.

Open text box