Document
Track Changes: Medicare Advantage Organization survey
ICR 202610-0938-001 · OMB 0938-1185 · Object 173851700.
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Document Metadata
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
|---|---|
| File Title | Track Changes: Medicare Advantage Organization survey |
| Author | Giles, Robyn (CMS/OPOLE) |
| Last Modified By | Writer |
| File Modified | 2023-10-25 |
| File Created | 2026-10-15 |
| Conversion State | complete |
Extracted Text
Top of Form Question Title 1. What is your combined Medicare enrollment? Less than 50,000 member Between 50,000 to 100,000 members Between 100,000 and 500,000 members Greater than 500,000 members Question Title 2. My Account Manager is readily accessible and responsive. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Comments Question Title 3. Routine conversations with my Account Manager are collaborative and educational. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Comments Question Title 4. My Account Manager effectively facilitates the resolution of questions/issues and/or directs me to the appropriate resource (this may be a mailbox) to obtain an answer. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Comments Question Title 5. How would you rate your experience with your Account Manager? Exceeded expectations Met expectations Below expectations Other (please specify) 0 EDIT OPTIONS LOGIC MOVE COPY DELETE Question Title 6. Do you have any suggestions on how Medicare Account Management could be improved? Yes No Other (please specify) NEW QUESTION