Rules and Regulations Implementing the Telephone Consumer Protection Act (TCPA) of 1991, CG Docket No. 02-278

Forms and Documents

Forms and supporting documents for this ICR

Document	Type	Status	Availability
TCPA Robocalls - Non-substantive change request for 3060-0519 (September 2026)_.docx	Justification for No Material/Nonsubstantive Change	Uploaded 2026-10-01	Available
Supporting Statement OMB 3060-0519 TCPA (2024).docx	Supporting Statement A	Uploaded 2024-08-15	Available

IC Document Collections

Information collection document groups

IC ID	Collection	Type	Status	Form
30303	Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CG Docket No. 02-278		Modified
182445	Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CG Docket No. 02-278		Modified

ICR Details

OMB Control No: 3060-0519	ICR Reference No: 202610-3060-001
Status: Received in OIRA	Previous ICR Reference No: 202408-3060-009
Agency/Subagency: FCC	Agency Tracking No: CGB/POLICY
Title: Rules and Regulations Implementing the Telephone Consumer Protection Act (TCPA) of 1991, CG Docket No. 02-278
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular	Date Submitted to OIRA: 10/01/2026

table that charts list comparision

	Requested	Previously Approved
Expiration Date	09/30/2027	09/30/2027
Responses	193,328,796	193,328,796
Time Burden (Hours)	3,535,421	3,535,421
Cost Burden (Dollars)	1,357,200	1,357,200

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Abstract: On December 30, 2020, the Commission released an Order in CG Docket No. 02-278, FCC 20-186, to implement section 8 of the Pallone-Thune Telephone Robocall Abuse Criminal Enforcement and Deterrence Act (TRACED Act). In doing so, the Commission amended the TCPA exemptions for artificial or prerecorded voice calls made to residential telephone lines so each satisfies the TRACED Act’s requirements to identify who can call, identify who can be called, and limit the number of calls that can be made under the exemptions. Specifically, the Commission adopted limits on the number of calls that can be made under the exemptions for non-commercial calls to a residence, commercial calls to a residence that do not include an advertisement or constitute telemarketing, tax-exempt nonprofit organization calls to a residence, and Health Insurance Portability and Accountability Act (HIPAA)-related calls to a residence. In addition, the Commission required exempted callers to have mechanisms in place to allow consumers to opt out of any future calls. On December 18, 2023 the Commission released an Order in CG Dockets No. 21-402 and 02-278, FCC 23-107, to better protect consumers from unwanted and illegal calls and texts. Specifically, the Commission made it unequivocally clear that texters and callers must obtain a consumer’s prior express written consent to robocall or robotext the consumer soliciting their business, from one seller at a time, and prohibited abuse of consumer consent by comparison shopping and other websites. In addition to the one-to-one consent requirement, the Commission also required that the consent must be in response to a clear and conspicuous disclosure to the consumer and that the content of the ensuing robotexts and robocalls must be logically and topically associated with the website where the consumer gave consent. The TCPA and the Commission’s existing rules already place the burden of proof on the texter or caller to prove that they have obtained consent that satisfies federal laws and regulations. This new information collection does not change that requirement but may create a burden for website operators, including lead generators and comparison shopping sites, to modify their sites to ensure that consent is properly collected. On February 16, 2024, the Commission released an Order in CG Docket No. 02-278, FCC 24-24, to implement new and modified rules to strengthen consumers’ ability to revoke consent to unwanted robocalls and robotexts. Specifically, the Commission codified new rules to make clear that revocation of consent can be made in any reasonable manner and modified existing rules to require that callers honor do-not-call and consent revocation requests within a reasonable time not to exceed 10 business days of receipt; and modified the exemption that allows package delivery notification robocalls and robotexts without consent to require that opt-out requests be honored within a reasonable time not to exceed six business days. Many of the requirements codified in this Order have been adopted in rulings dating back many years or even decades. Please see the non-substantive change request justification for the reason behind this submission to the Office of Management and Budget for review and approval.

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Authorizing Statute(s): US Code: 47 USC 227 Name of Law: Communications Act of 1934, as amended
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
3060-AI14	Final or interim final rulemaking	89 FR 15756	03/05/2024

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 49875	06/12/2024
30-day Notice:	Federal Register Citation:	Citation Date:
	89 FR 66384	08/15/2024
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

table that charts list of burden

IC Title	Form No.	Form Name
Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CG Docket No. 02-278
Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CG Docket No. 02-278

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ICR Summary of Burden

table that charts list of burden

	Total Request	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	193,328,796	193,328,796	0	0	0	0
Annual Time Burden (Hours)	3,535,421	3,535,421	0	0	0	0
Annual Cost Burden (Dollars)	1,357,200	1,357,200	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? No

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 10/01/2026

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