Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

OMB 0412-0586

The Agency will use surveys and forms to collect, analyze, and interpret information gathered through this generic clearance to identify strengths and weakness of the current services, information and make improvements in customer service.

The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2021-10-31 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
2018 Customer Satisfaction Suvey Template.docx Supplementary Document
2018 Supporting Statement Part A clean final 08-2018sj.docx Supporting Statement A
Customer Satisfaction Supporting Statement Part B Clean.sbj.docx Supporting Statement B
Post-course evaluation survey at the Global Health eLearning Center Other-Survey

All Historical Document Collections

201808-0412-002 Approved without change	Reinstatement without change of a previously approved collection	2018-08-31
201304-0412-001 Approved with change	New collection (Request for a new OMB Control Number)	2013-04-16
201211-0412-002 Improperly submitted	New collection (Request for a new OMB Control Number)	2013-01-17