Joint Outpatient Experience Survey (JOES)

The core objective of the JOES Survey Suite is to systematically assess MHS beneficiaries' perceptions of their outpatient care quality when received directly at Military Treatment Facilities (MTFs) and through civilian network providers reimbursed by the MHS (private sector care). The JOES Survey Suite collects feedback from military personnel, military family members, and retirees regarding their outpatient care. These surveys gather insights into beneficiaries' perspectives on the care they received during outpatient visits in order to identify opportunities to improve the care provided by MHS providers and systems.

The latest form for Joint Outpatient Experience Survey (JOES) expires 2027-12-31 and can be found here.