OMB control number
QHP Issuers Best Practices for Plan Year 2027 Agent and Broker Oversight (CMS-10993)
OMB 0938-1500 · HHS/CMS.
OMB 0938-1500
This collection supports implementation of best practices for QHP issuers overseeing ABs in the FFEs. CMS is recommending that issuers require all ABs to record enrollment calls for enrollment activities associated with the 2027 plan year, starting Open Enrollment, November 1, 2026. These recordings should be maintained in a form and manner that they can be provided to the issuer or CMS upon request, and meet privacy and security standards.
The latest form for QHP Issuers Best Practices for Plan Year 2027 Agent and Broker Oversight (CMS-10993) expires 2027-04-30 and is listed under ICR 202610-0938-016.
Latest Forms, Documents, and Supporting Material
| Document | Type |
|---|---|
 CMS-10993.Supporting Statement Part A - final.docx | Supporting Statement A |
 CMS-10993 - Emergency Justification Memo.pdf | Supplementary Document |
 Annual Burden to QHP Issuers for Recommended AB Investigation Reporting |
Information collection |
| Annual Burden to QHP Issuers for Recommended Unauthorized Enrollment Reporting |
Information collection |
| Burden to ABs for Recommended Call Recordings |
Information collection |
| Burden to QHP Issuers for Recommended Call Recordings |
Information collection |
All Historical Document Collections
| Reference | Filing | Received | Concluded | Action |
|---|---|---|---|---|
| 202610-0938-016 | New collection (Request for a new OMB Control Number) | 2026-10-30 | Approved with change |
OMB Details
Burden to QHP Issuers for Recommended Call Recordings
Federal Enterprise Architecture: Health - Health Care Services